Precision Garage Door of Southeast Michigan

Stay away! These guys are crooks! Called for broken spring repair on one side. Got quote to replace both perfectly good doors, openers, and EVERYTHING. Astounding! They must think I'm a moron and are used to preying on the vulnerable. Called Chelsea Door (fantastic) who replaced the spring with NO MENTION for the need for any other repairs. I've since read other reviews where people found out afterwards they had been charged 3 to 4 times what other reputable sources charge for the same thing. Seriously, BEWARE THESE GUYS!

It was almost two weeks before the door was installed. On the appointed day, the technicians arrived on time, after calling me to say they would be there in half an hour. They did a fantastic job. I would recommend the company very highly.

Called ahead, on time, cleaned up....great service

First of all, he did everything on a hand held device and I didn't like that. He saw the big spring was broken but he just wanted to sell me a new door opener instead of just fixing it. I didn't get any discount and I was told it would be %10 or $15 off. He then told me if was only if they actual did the work. I wasn't happy and I wanted a second option so I didn't go through with the repairs with this company.

The repair-installation went very well. My above comments give the details.

The gentleman who came did an excellent job and exceeded our expectations. And the best part was it costed much less than we expected. We would definitely recommend Precision Garage Door to anyone who needs a reasonably priced garage door specialist. My husband called on a Thursday and they were out two days later and had the job done.

I could not believe it. I called Sunday morning and was told the service man would be there by 3pm. He was. Professional assessment of the problem and promptly fixed the door.

I'm not 100% convinced we needed everything but the difference in price between bare minimum and complete package was negligible. Appreciated the call in the morning to tell me they'd be more toward the late end of the 2-hour arrival window - helped me plan my day. Work was prompt (less than an hour) and the door works great now. A little shocked by the price but I got a quote from another company and it wasn't any better for what we had done.

Saturday mid-morning, one of our garage door torsion springs broke. It's an impressive sound if you've never heard one do that! After finding Precision here in Angie's List, we called them around noon. Our call was handled in a friendly, professionally manner & we were given a 2 hour service window starting at soon as 1:00. Around 2:00, we were contacted by our technician, Frank Whitson. Frank was prompt, personable, courteous & had us back in business in short order. He quickly inspected the problem, made his recommendations, prepared the quote & expertly replaced the pair of springs used in our door. Frank tested the operation while completing his general inspection of the remaining components of the door system. He lubricated key points, discussed ongoing maintenance & answered any questions that I had. The entire process from call to completion took just over 2 hours and we were on with our day. Frank & Precision turned an annoying problem into almost a non-event!

Great! The technician explained everything he was going to do, why it should be done and BEST OF ALL- did not try to find more things to charge for.

Excellent service, The technician arrived at the specified time, had all the necessary parts, and completed the job 20 minutes early. He provided three options for the repair with varying price ranges. I took the least expensive option. I had the springs replaced 5 years ago and it was "less expensive" , but the door always made a "popping sound when it was used and of course here I am again replacing the springs. The Precision Garage Door technician the root cause of the problem; the bearings. He said he was not surprised the springs did not last even 1/2 as long as intended. He fixed the root cause and provided a free five year replacement warranty. Excellent work. I would highly recommend this company.

The technician was Chris C. My experience was wonderful. Chris was professional, polite, and knowledgeable. He assessed the garage doors explained the problem, and completed the repairs in a short time. I will absolutely use this company for any future garage door problems. Thanks.

Very quick response, prompt, professional. Explained issue and options clearly. work completed within 1 1.2 hours.

The serviceman was friendly, professional and informative. I was so happy with the work they did that I recommended them to my son, who also had a wonderful experience with them. My safety sensor was bumped by a plumber a few weeks ago and I have been trying unsuccessfully to realign it. When I called the office, the woman who answered the phone tried to help me fix the problem to avoid the inconvenience for me of a service call. However, the service call was necessary and we were able to schedule it for the next day. Josh called 30 minutes before arriving, fixed the problem and lubricated the door mechanisms, all with no charge to me because it is still within their year warranty. I would never hesitate to recommend this company and will certainly use them again as necessary.

Went perfectly. Phil was a real pro and did a great job. He made some honest evaluations and presented me with clear options.

Garage door did not move any faster than before (or like new) I did not notice a difference in the "tune up"

They were extremely responsive to the call and came out the same day as I called. Actually, since I was the last appointment for the day they even fit me in earlier than I initially had set up. My garage door opener was "antique" and he replaced it for me. I did not check prices with other companies, but felt it was a little higher than I would have paid in the twin cities (where I am initially from). I was given a choice of 2 units, I chose the cheaper option which he didn't think he had on the truck and was going to call for another truck to bring it to the site. He dug a little deeper and found the one I was interested in and installed it quickly and neatly.

Didn't solve the real problem. Made an assumption, replaced a bunch of parts, but didn't do anything to balance the door. Told me everything was fine. The door still hangs up when the weather is cold. This is Michigan, so several months of the year I still have to open and close the door manually. A $60 balancing deal cost me $300 worth of parts and didn't fix the problem. Also disappointed when he replaced the rollers. Instead of removing the roller mounting pads, he took a big channel lock pliers and bent the rail so he could get the rollers out "easier" . Those rails will never go back to their original shape. Not sure it caused any lasting damage, but it is unsightly and a "shade tree" way of doing things. I had planned on buying an opener from these guys for my other garage door, but now I'll just look for a local supplier. P.S. The Free Anti-Theft or Garage Door Monitor thingy is pretty useless to the average person in my opinion.

They did not work on my door. We are not in their area

I had somebody come out in the last year for garage doors. It was Precision Garage Door. We had the door replaced and I think the cost was about 400. The service was fine. My husband dealt with them mostly so I don't have much to say about it other than that it got fixed. I would just go ahead and give them 'A's all the way down on the grading scale. I sure will use this provider again in the future but if I have to use them again in the next 5 years, I will be really surprised.

No details. Job was not done; as Precision door never contacted me back.

Great!!Called an got same day service. Workman was to arrive between 1-3. He called and and asked to come earlier. He arrived 40 minutes ahead of schedule. When the old opener could not be repaired he gave me a price (kind of pricey) to me. I received the senior discount and agreed to the new price. It took him an hour to install the new unit. I will definitely use them again.

They were on time and very helpful. They spent several hours with us and were very professional.

A few weeks ago, Steve Wells and Precision Door did an excellent job of fixing and tuning up our garage door. Steve was friendly, professional, prompt and very efficient. We called on a Saturday, and Precision door was out on Sunday the following day. Very pleased!

I contacted Precision Garage Door at 3:00, Justin arrived at 5:00. He provided two estimates (minimal repair and recommended action). I chose the latter. Repair was finished at 7:00.