Precision Garage Door of Southeast Michigan

Excellent service, did call before arriving, work was done professional quick and exactly. No complains at all

The service was great. The repair was well done and guaranteed. The Technician, Steve, Jr., was professional, knowledgeable and pleasant to work with. I would definitely return to Precision Garage Door for any service in the future.

Steve Jr. was punctual, professional, and courteous. He took the time to explain all the new features of the garage door motor we had installed so I would know they worked. I would hire Precision Door again.

My Service gentleman was kind, polite and fast. Installation PROFESSIONALS!! Great Job Precision, thank you!!!

Caleb was great! He evaluated our situation and gave us all of our options to solve our problem. He was professional, thorough, polite, and efficient. We would recommend Caleb Schaf and Precision Door Service to friends and family!

Outstanding in every respect. Consulate professionals.

Steve was very professional, nice and he did a great job and he did it quick. Steve was Informative and helpful, he knows his job and felt like he likes what he does as well.

Arrived on time, courteous and professional. We were given several options to choose from and were adequately explained.

Precision Garage door was very professional and pleasant to work with from the first call I made to the complete install of our new garage motor. Caleb was very informative and even showed us how to go about the maintenance of our garage door. We would recommend them to other and use them if we ever need a new door as well.

Very prompt and professional service.....kept costs low by not having to replace garage door.....would definitely hire again.....

Far better than ever expected. Knowledgeable staff, VERY professional. Courteous, cleaned up and answered all questions.

Tech arrived 20 minutes late (4-6pm window) and provided a quote stating someone would call the following morning to schedule for installation that day or the next. Nobody called so I called to their "call center" and was promised a return call the following morning. The next day came and no call so I called again. 20 minutes later, someone from the "call center" saying that someone locally would call to reschedule the installation. Reschedule? They never scheduled anything in the first place. Obviously, the national "call center" and the local dealer have a disconnect. Four days after the initial call and now into the holiday weekend and I have to start the process locating another dealer because Precision Door can't perform basic customer service, let alone installation. If there were negative stars in the review process, I would give Precision Door a minus 3 stars!

Excellent ! Work was completed and clean was great!

Order process, installation went very smoothly. Technician was very competent, did a great job. Never thought I'd get excited about a garage door but it looks great and adds to our home's appearance.

The service technician was the best we've ever had. Great communication! Great installation! Great explanation of how the door works! The only problem was we were supposed to get two doors installed, but he only brought ONE!! Now we need to schedule another installation date for the other one. Not sure why they came out with just one???

Tech's Terrance and Steve arrived on time and promptly started to work. In just minutes the old door was removed and strapped to the truck for removal. The folks kept right at it until the job was complete. Very professional workmanship and an overall excellent job. They finished with a though clean up and a through instruction session. Other than the beautiful new door you could have never even told they were here !! Sales, finance, installation setup dating, installation, clean up and instructions all a superb effort all the way around. After so many times with "well ya know" and an unfinished, incomplete job by contractors these folks will change your mind. They left no stone unturned and no corner cut short. For once a complete job and well done. Thank You All at Precision Garage Door !!

Great. Called to ask to arrive early. Job completed and left no mess. Excellent service!

Mike jolly the technician was very professional and right on point. Was able to point the issue and review the whole door for other potential issues and gave me options. Work done on time and very quickly. Work done right.

great! fair price for quality work.

EXCELLENT - Delivery of our new door after ordering was very good. Installation was scheduled quickly. Steve Franklin installed our door and did a fantastic job! He is well organized, very methodical (He’s installed over 2000 doors) and works quickly and efficiently. We are very pleased with our new door and unlike other things, we look forward to many happy “Ups and Downs”!

Went great. Installer even followed COVID protocol and wore a mask and social distanced. Even billed me by email so a could pay online touchlessly. Area supervisor also came by and observed installer teaching me how to download app and hook up my new opener to my wifi so that I can operate the door from anywhere.

Terrific. Steve (installer) arrived when scheduled, worked efficiently with his partner, completed the install in under 1 ½ hours. Cleaned up completely. Very professional work.

Professional. Customer friendly. Very proactive in COVID 19 safety requirements. Prompt/ thorough analysis and repair of problem. Highly recommend!

Precision Garage did a great job, I'm very happy with the experience and my new door!

The service was tremendous. Mike Jolly, the technician did a top notch job. The spring was replaced under lifetime warranty. He checked and replaced the rollers and cables at no charge. as they were worn, again covered under warranty. My only cost was a Right and Left End Bearing. I give Mike and Precision Door a 5 Star Rating