Boswells Auto Services

Excellent — friendly and professional staff!

Boswells Auto Service is a great auto repair shop. I have been using their services for approximately 2-3 years. I purchased a battery from another store and unfortunately had a problem with the battery connection. I called Boswells and asked if I could bring the car in before I had additional problems. They told me to come in and they would look at it. Tom looked at the battery issue and told me the problem. He was able to fix it and everything is working fine. They are great. Highly recommend.

I've been going there almost two years.

I can't recall the cost. They're a good price. They're honest. They're not overpriced. They do good work. I've taken several cars there that I had gotten feedback from the dealer and I took them to Boswells and it was like totally different. Some of the stuff I didn't need and all the services that I did need the prices were way lower.

I am happy to say it still works.

One belt broke and they took it in that day, fit it in their schedule and got the work done fast. Struts were done during a separate visit - fast and fair.

Very well, very professional, courteous, and honest.

Dropped my vehicle off on a Friday, explained my problems. Rachel explained their process and the cost to do a diagnostic check. Tom called me the next week and explained the problem and what was needed to fix the car. The part was ordered and the vehicle was fixed. I was extremely pleased by the professionalism and honesty of the provider. Tom took his time explaining everything and the cost to complete the job was way less than I would have paid at the dealership. I definitely plan to use them for all my future car repairs.

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They were very good. They troubleshot the issue and took care of it.

We have been using them for years. We go there because they are reasonably priced, they are reliable, and they are honest.

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The experience was the best I have had at a car repair shop. The front office people were very nice. The work was completed in the time promised and it was done well.

My vehicle brakes went completely out and was towed to Boswells. It was explained to me on the phone that all brake lines needed to be replaced also I needed brakes and rotors. I agree to the price on the phone. The work was completed. I picked up my vehicle however Boswells did not replace all the rusted brake lines. I had to take my vehicle in a second time and pay more money to get the job done that i wanted at the beginning.. I did have additional work done the second time and found the service manage was trying to over charge me on the price of the parts. I did bring it to his attention and the parts were adjusted to a fair price. Boswell mechanic do good work the main problem with this company is Management . This company has an owner only shows up .one day a week. I was never able to talk to the owner to discuss my issues with the work I agreed to have done.

I think we sense that they are very expensive, but in their favor I personally don't know all that goes into replacing a brake switch or where it is located at all. Our other mechanic seems to get parts the same day and usually has our car done on that same day or the next. Boswell's company had our car for 5 days. Again in all fairness to them maybe many of their employees were out of town for the holiday. We did not of course expect them to fix it on the holiday day at all. The towing I thought was reasonable cost as we were in the same town and well generally towing costs in and around that range. The bill indicates the brake switch was replaced at 183.12, shop supplies at 32.65, and towing 75.00. The labor hours indicated are 1.50 at 150.00 and with tax came to 457.76. We will probably use them again, but not often due to their pricing in our own opinion. They are always friendly and well we might have recommended them to someone, but I usually tell them they may be a bit high. Also I don't know why we have to write down the home build year when this business has nothing to do with the home, so I just put down a year. The car was towed to their shop and that is where the work was performed. The towing was also Boswell's.

They were very pleasant and nice. They explained everything to me fully and asked before the did any work to my vehicle.

They will soon work on my brakes. I have never had any problems with them.