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DARCARS Lexus of Silver Spring

Auto Service, Auto Sales, Auto Tires,

About us

Welcome to Lexus of Silver Spring, where our guests are as special as our cars. We invite you to come to Lexus of Silver Spring and engage in the Lexus experience. Whether you come in to drive a new or Certified Pre-Owned Lexus, or get help with financing, leasing, or service, you will see how Lexus of Silver Spring gives you the service you deserve. Additional hours: Service & Parts - Mon-Fri 7:00 AM-7:00 PM, Sat 8:00 AM-4:00 PM

Services we offer

Auto Sales, Service, & Parts.

Reviews
4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
17%
3
9%
2
0%
1
0%

Filter reviews by service

Showing 1-23 of 23 reviews
Kathy B.
Jul 2017
5.0
Auto Service, Auto Body Work
Yes, I recommend this pro
Lexus came through like the A 1 company that they are. Jason Villatoro told me he would see if could help me get my completed serviced Lexus back home since I did not have other resources to get it to me home. By 7:30 pm that same day, he telephoned me to say he was on his way to bring me my car. When he arrived, the car was in pristine condition. They are a grade A car company. Even the body shop employee are the most pleasant people I've ever had to interact with. One of the perks I love about Lexus is, while you're waiting, you can sit in their customer waiting area and they have all of the free snacks you would love to indulge. Sweets, chips, and water. Up to wrap sandwiches. Awesome!

Michael S.
Jul 2017
5.0
Auto Sales
Yes, I recommend this pro
The pricing was what it was. We were looking for a hybrid with particular features and they were able to find a car with those exact features for us.

Michael S.
Jul 2017
5.0
Auto Service
Yes, I recommend this pro
$90
They said if there is a problem it is intermittent and it wasn't happening while the car was there. They only charged me for the key replacement.

Peter M.
Dec 2016
4.0
Auto Tires
Yes, I recommend this pro
$100
I would continue to use them in the future.

Peter M.
Dec 2016
4.0
Auto Service
Yes, I recommend this pro
$400
Pricing: Lexus service is pretty expensive unless you find somebody else who can take care of your service for you, so probably, I'm going to say probably a B still. You know what you are getting. Punctuality: They are good about that. I think they should do overall better customer service job. I think they are okay, but they could do overall better. I think I've seen a little better in the past, maybe not from them but like at a different dealership that I went to, where they were there when you pulled up. They opened the door for you and welcomed you and everything and now its kinda like You are just another Lexus owner, whatever. Its still okay, but you know I kinda liked it more 12 years ago with my first Lexus vehicle. When they were a little more customer service savvy a guess.

Alton P.
Sep 2016
5.0
Auto Sales
Yes, I recommend this pro
unknown

Charles T.
Jun 2016
5.0
Auto Service
Yes, I recommend this pro
unknown

Lateefat A.
Apr 2016
5.0
Auto Service
Yes, I recommend this pro
unknown

Michael T.
Feb 2016
5.0
Auto Service
Yes, I recommend this pro
unknown

Robert G.
Sep 2015
5.0
Auto Service
Yes, I recommend this pro
It was just fine

Loistine M.
Aug 2015
4.0
Auto Service
Yes, I recommend this pro
The cost for the service was covered under warranty. They are high. I've been taking my car there ever since I've had my Lexus.

Myrtle R.
Nov 2014
5.0
Auto Service, Auto Sales
Yes, I recommend this pro
$240
It was $160 for the oil change. They do a good job. They're very professional. I've been going to them for a while. I just do business with them because I like them. They're courteous. They're punctual. If I have an appointment, they are pretty much on time. If I need a loaner, I can always get a loaner. They do good work; I don't have problems with my cars. Their price is high.

Dick B.
Jul 2014
5.0
Auto Service
Yes, I recommend this pro
unknown

ARMAN B.
Dec 2013
1.0
Auto Service
I called lexus of silver spring to get a price quote on 2 occasions and was promised a call back within a half hour and was never called back. Very poor way to do business!!

JASON W.
Sep 2013
3.0
Auto Service
Yes, I recommend this pro
$54
The vehicle was dropped off for an oil change with an appointment. It was ready as promised and all went well. This place is a zoo in the am rush so appointments are highly recommended.

Sean H.
Sep 2013
3.0
Auto Service
Yes, I recommend this pro
$378
The experience was okay, but it wasn't the best or anything. The service was okay, out of five stars I would give them a three. I took my car to be serviced, but when I tried to contact my service representative it took too long, about two or three hours, for him to respond. They said I had something wrong with my car that I needed to get done and they gave me an estimated price of about $650. I was able to get it done somewhere else for about $175.

Dick B.
Jul 2013
5.0
Auto Service
Yes, I recommend this pro
We have been using them since 1993.  We receive great value for the price.

Marsha Y.
Jul 2012
5.0
Auto Service
Yes, I recommend this pro
I think they are very prompt, very easy to deal with, they do quality work.

Pamela W.
Jun 2012
5.0
Auto Service
Yes, I recommend this pro
$700
Work was satisfactorily performed.

Marsha Y.
Mar 2012
5.0
Auto Service, Auto Sales
Yes, I recommend this pro
The experience has been very good. They are very prompt and very courteous. They always fulfill our needs and do good work. We are pleased with them.

BETTIE C.
May 2009
4.0
Auto Tires
Yes, I recommend this pro
$1,200
I am pretty satisfied with their service. They are friendly. They are concerned about making sure that all the issues are taken care of. Their price is reasonable and competitive. There have been occasions when I had to go back for some issues, though they take care of it immediately.

SYLVIA B.
Oct 2008
5.0
Auto Service
Yes, I recommend this pro
The people are very friendly. They make sure that you are comfortable. They provide a car for you to go home in if you can't wait at the office while they complete the work. Their employee's are spectacular.

BETTIE C.
Jun 2008
5.0
Auto Service
Yes, I recommend this pro
$200
It went very well. They are always very prompt and professional. Most of the time I get a car to borrow from them while mine is being worked on. They will also come and get your car for you and leave you a loaner. They will also return it when they are done.

Vanessa D.
Sep 2007
5.0
Auto Service
Yes, I recommend this pro
They are always able to get me in for service with in a couple of days. The quality of work is always high and so is the price. I'm not sure what I paid but it is a little higher than I would have liked.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

DARCARS Lexus of Silver Spring is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 9:30 PM Tuesday: 9:00 AM - 9:30 PM Wednesday: 9:00 AM - 9:30 PM Thursday: 9:00 AM - 9:30 PM Friday: 9:00 AM - 9:30 PM Saturday: 9:00 AM - 8:00 PM Sunday: 12:00 PM - 5:00 PM

No, DARCARS Lexus of Silver Spring does not offer free project estimates.

No, DARCARS Lexus of Silver Spring does not offer eco-friendly accreditations.

No, DARCARS Lexus of Silver Spring does not offer a senior discount.

No, DARCARS Lexus of Silver Spring does not offer emergency services.

No, DARCARS Lexus of Silver Spring does not offer warranties.

DARCARS Lexus of Silver Spring offers the following services: Auto Sales, Service, & Parts.