Bayles Removal Unlimited offers complete, affordable and dependable junk and trash removal services. Our team will arrive ready to load and haul your unwanted clutter from your home or business and properly dispose of the items so that you don't have to. We strive to recycle and donate all the items we possibly can to avoid filling our landfills. We offer same-day service when possible and all of our work is 100% guaranteed.
Business highlights
24 years of trusted experience
Minority Owned & Operated
Family Owned & Operated
Services we offer
Junk & trash removal. Hauling.
Services we don't offer
We do not offer container rentals, landscaping service or bagster removal.
Terrific! Matt and his helper were on time and got the job done well.
Description of Work: I needed some heavy items removed from my basement storage and hauled away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann M.
06/2017
5.0
hauling services
 + -1 more
They were punctual and very professional. They took everything I had asked them to take. I would definitely hire them again.
Description of Work: Basement clean out of an old washing machine, treadmill and other debris
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda P.
06/2017
5.0
hauling services
 + -1 more
There were some bumps as I indicated in my previous review and not entirely the fault of Bayles, But once we were on the same page, they were professional, courtesy, and did a great job. They also did follow up to see if I was satisfied and I certainly was. Would definitely hire them again.
Description of Work: Hauling away of junk from backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Robert S.
06/2017
5.0
hauling services
 + -1 more
The cleanout went quicly, smoothly, and efficiently. This is the second time I have hired Bayles.
Description of Work: Large and small items removed from home for cleanout. Dressers, end tables, large book shelves, and metal items were taken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard L.
06/2017
5.0
hauling services
 + -1 more
The guys showed up and finished in about 15 minutes. Very fast, responsive and have used them 3 times now. They show up in a small hauling truck and transfer the junk to their vehicle and take it away. Enough said!!
Description of Work: Removal of random junk (hardwood floor plans, chairs, broken down furniture, etc)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Sunny H.
06/2017
3.0
hauling services
 + -1 more
The company was supposed to pick up 4 cubic yard of yard waste, but they picked up about half of that amount, leaving a lot of small branches behind. They told me they only left a few big logs behind, which was not true.
Description of Work: Picking up yard waste.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$119
Response from Bayles Removal Unlimited
Thank you for your feedback. It's unfortunate that you were not satisfied with our services. As the voucher indicted we only take bagged yard waste and charge additional for heavy weight items such as the medium size boulders and the large tree limbs and bricks that you have. You did not wish to pay the additional fee for the heavier weight items so we agreed to take the smaller branches (not bagged) until it equaled the four cubic yards. In actuality we took about six cubic yards at no additional costs to you. It is not our standards to leave any job half done but without collecting the costs for the heavy items, we could not take them for free as it costs us a quite a bit to dispose of them. I hope this clarifies our position. Best, Angela
Marianne R.
06/2017
5.0
hauling services
 + -1 more
It couldn't have gone any better. Again, Bayles was friendly, courteous and did the job quickly.
Description of Work: I had junk removed from the garage. Bayles was very friendly and removed the junk quickly. I would definitely hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Nancy C.
05/2017
2.0
hauling services
 + -1 more
Showed up at 11:30 when appointment was at 10. they called me at 10:30 to say they would be there 45 min later. I had to leave at 11:50. Because I was rushed I could not get all my items assessed with them and removed. However they were good once they arrived . I called them back several times and left message for them to return but no response or answer to my calls. I gave the m a poor rating due to their responsiveness which is unprofessional.
Description of Work: needed to pick up junk in shed and basement.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
Response from Bayles Removal Unlimited
Thank you for your feedback. I apologize for the unsatisfactory experience you had with our company. As you can see, that is not our standards. One thing I would like to clarify regarding your appointment time, we never provide an exact time for our appointments. Many things can happen that our beyond our control (traffic, delay at the transfer station, flat tire, etc.) and it's almost impossible to predict an exact time. This is why we provide a window of time, in your case it was between 10AM-12PM. As you stated, we arrived between the time frame we promised. I spoke with Matthew and he has been trying to reach you but has been unsuccessful. It is unfortunate we did not live up to your expectations and hope that you give us another opportunity to change your opinion in the future. If you would like to still have us return, please email us or call Matthew. Best, Angela
Welton B.
05/2017
5.0
hauling services
 + -1 more
Very well. Faster than I expected and cost less than I expected.
Description of Work: Emptying a storage space that had 27 years of miscellaneous stuff in it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Carol R.
05/2017
5.0
hauling services
 + -1 more
They came on time and took it all away for the agreed upon Angie's special price. We also had some old computer parts that we wanted to get rid of. They had to charge extra for these items because they are considered hazardous waste.
Description of Work: We had a pile of items that we needed to dispose of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adam B.
05/2017
5.0
hauling services
 + -1 more
Went great! They came, they took, they left. It was great.
Description of Work: Remove 4 cubic yards of junk that I had around my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Colleen B.
05/2017
5.0
garbage collection
 + -1 more
Bayles removal contacted me promptly after the deal purchase to schedule the pick-up of my junk. We scheduled the date. Mr Bayles contacted me on the scheduled date to confirm I was ready for pickup & to get an estimate of how much I had to pick up. They then kept me informed of their time of arrival and promptly arrived. They made quick work of the removal and were very pleasant to work with.
Description of Work: I purchased an Angie's Deal for removal of 4 cubic feet of junk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Sheila M B.
05/2017
5.0
hauling services
 + -1 more
This is the second time I've used Bayles and both times went very well. Very courteous and professional!
Description of Work: Junk removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen R.
05/2017
5.0
garbage collection, hauling services
 + 0 more
We've used Bayles Removal twice previously (originally found them thru Angie's List). They were great about working with our schedule, as well as getting the work done quickly. The price was great!! Definitely would use them again.
Description of Work: We had cleaned-out our sheds and needed junk removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Sara E.
05/2017
5.0
hauling services
 + -1 more
They were excellent and very professional. They were very easy to schedule as well. I would definitely use them again.
Description of Work: I hired them twice to haul some items from my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KAREN H.
05/2017
5.0
hauling services
 + -1 more
I couldn't have asked for better service---from start to finish it was a great experience. Responsive, punctual and thorough -- I'd highly recommend.
Description of Work: I was in the process of moving and had some stuff that needed to be hauled away in order to get my property staged for open houses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael O.
05/2017
5.0
hauling services
 + -1 more
Bayles Removal was on-time with excellent customer service.
Description of Work: Trash and junk removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen O.
05/2017
5.0
hauling services
 + -1 more
Bayles is reliable and professional.
Description of Work: Clearing storage shed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rhona M.
05/2017
5.0
hauling services
 + -1 more
The whole experience was great! The company owner, Matthew Bayles was the one I communicated with and who also came to do the work, with one other guy. He was very responsive and easy to talk to, we discussed what we needed picked up when I called, set a date - and they arrived exactly when he said they would. Matthew also called that morning to confirm their arrival time, which I really appreciated. They were both really nice guys, carful & very efficient - and they took everything I asked them to - in our case to was mostly wood (old furniture) and appliances (working and not working) and some misc. junk. I like that they separated out the appliances that are still working as they recycle what they can. They took everything we needed them to - and I only paid a little extra (at a very reasonable price) for them to also haul out a big old fridge that wasn't part of the original deal. The whole thing only took about 30- 40mins. We will definitely use them again.
Description of Work: We needed to get rid of a miscellaneous pile of junk - old wood, furniture, appliances (working and not working), glass etc - that had accumulated in our basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
George F.
05/2017
5.0
hauling services
 + -1 more
they did an excellent job of removing exactly what we needed. HIGHLY recommended
Description of Work: removal of construction debris
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Benjamin W.
05/2017
5.0
hauling services
 + -1 more
Very well. The work was scheduled easily, and the workers were very pleasant to deal with.
Description of Work: Removal of a/c unit, portable dishwasher, a few other items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane D.
05/2017
5.0
hauling services
 + -1 more
Matthew was on time, very nice, professional, and willing to deal with anything without hesitation. He's a great guy and it's a wonderful service!
Description of Work: Had to clear out stuff from the basement -- big old air conditioners, old draperies, old metal shelving, lolly columns, an ancient pitch fork, etc etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry B.
04/2017
5.0
hauling services
 + -1 more
Matthew was incredibly responsive and professional. He responded to my phone message very quickly and kept in touch along the way to work out a scheduled time. I texted him the evening before the scheduled appointment to confirm and he responded immediately. He and the person working with him were professional, polite, friendly, and worked quickly and efficiently. I couldn't have asked for a better experience, and...he charged me less than he had quoted. I would recommend them highly!!!
Description of Work: Prior to the upcoming closing on the sale of my house, I needed to clear out everything I wasn' t taking with me, donating to charity, or selling, including an iron stove, a mantle, a few doors, two pieces of furniture and miscellaneous items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Andrea P.
04/2017
5.0
hauling services
 + -1 more
great - Matt was super nice and accommodating
Description of Work: junk removal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Mary Ann F.
03/2017
5.0
hauling services
 + -1 more
went extremely well...Matthew Bales and his assistant were on time, surveyed the goods needing removal, planned out how to load each in the truck before doing it, and were courteous and respectful....I recommend them highly
Description of Work: removal of old TV, Air conditioner, gym equipment, 4 poster bed, big pipe left behind by plumber, old lamp
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hauling,
Garbage Collection,
Dumpster Service,
Home and Garage Organization
FAQ
Bayles Removal Unlimited is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Bayles Removal Unlimited accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa