Platinum Home Services, Inc.

heating & cooling contractor, handyman service

About us

Platinum Home Services Inc. Plumbing, Air Conditioning, Heating, Drain Cleaning, Handyman Service - Where 100% Customer Satisfaction is our Number One Priority. We are a locally owned and operated company specializing in all your plumbing, heating, and cooling needs. Whether you are looking to replace aging or inefficient heating or cooling systems, or need an emergency plumbing repair, Platinum Home Services is your local expert. We pride ourselves on top quality workmanship from our fully licensed and insured staff, and the job is never done until you, our valued customer, is 100% satisfied. Call us today, and give your home the Platinum treatment!

Business highlights

19 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.31,207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
16%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
4.1
responsiveness
4.4
Showing 226-250 of 1207 reviews

Tim D.
06/2015
5.0
Our tech was a credit to his company his name was Chris . He came in tested a few things and figured out that there where two issues. Ac is working great And Chris is the guy you should request.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don M.
06/2015
5.0
Great job - very quick response, flexible scheduling. Got a water heater replacement done in 2 hours with no issues. Definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anna V.
06/2015
5.0
The problem turned out to be the main valve in the furnace that was gone and needed a new one. I had no hot water or heat--good thing it wasn't winter time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colin W.
06/2015
5.0
Everyone was very nice. They came out very quickly and fixed the issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Georgiy P.
06/2015
4.0
Quality work done in time. Hard to reach after hours.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Michael P.
06/2015
5.0
Very fast response - very efficient, polite and cleaned up the unit after the repair. Excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Louis j A.
06/2015
5.0
They ran a $99.00 service special he diagnosed the problem to replace the fan, he was on time ordered the parts needed and repaired the central air the next day. $895.00. The only suggestion is they should give the customer a written receipt when work is completed. With the itemized items fixxed,parts, services rendered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

catherine t.
06/2015
5.0
I shopped around to replace an ageing R22 a/c unit to a new cooling R410 system. Platinum Home Services beat all the competition, showed up in the shortest lead time and installed the unit in a few hours. Shawn was very knowledgeable and spent time explaining the problem. Will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Diana T.
06/2015
5.0
They came to the home quickly, price was fair and work was quality. What else can I ask for. Will use Platinum again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy W.
06/2015
5.0
Fantastic. He went out of his way to build a stand for my new tankless water heater. Very happy with the installation and excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roberta B.
06/2015
5.0
The rep checked out our Central AC system on the outside and we also asked him to check out our inside system upstairs in the attic because it wasn't getting cold enough. He spent time and fixed the leaks that we had in our attic pipes, without creating higher costs. His statement included what he had found and what was fixed and future recommendations. It was great to have an honest hard working and knowledge person work on our AC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrea P.
06/2015
4.5
Was pleasantly surprised - I think in part due to the technician Shawn being very good.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Noreen K.
05/2015
5.0
Great experience & my central AC is working again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

james m.
05/2015
5.0
Did a good job, arrived on time, friendly, reasonably priced. What more could one ask for ?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela P.
05/2015
5.0
The wait for an ordered part was just as promised, the work was timely done and was done with professionalism. The support staff in the main office was also extremely accommodating. I will use their services again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ann S.
05/2015
5.0
very fast service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave L.
05/2015
5.0
Came immediately and diagnosed problem. Explained the problem and the solution. Returned at the appointed time the next day as agreed and fixed the problem. No muss no fuss. Suggested ways to keep up with the leak if we did not want to fix it right away Excellent customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kiyo I.
05/2015
5.0
They are earnest and very nice people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

644 Charles Street, Fall River, MA 02720


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
9119
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Platinum Home Services, Inc. accepts the following forms of payment: CreditCard
Yes, Platinum Home Services, Inc. offers free project estimates.
No, Platinum Home Services, Inc. does not offer eco-friendly accreditations.
No, Platinum Home Services, Inc. does not offer a senior discount.
No, Platinum Home Services, Inc. does not offer emergency services.
No, Platinum Home Services, Inc. does not offer warranties.

Contact information

644 Charles Street, Fall River, MA 02720


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed