I hate dental work and have an exaggerated fear of dentists. But Dr. Norton was outstanding. He explained what he was doing, was not and quot;rough,and quot; was very nice, and even said he was sorry when he was applying anesthetics. He agreed to take me as an emergency on his day off when my regular dentist called him, which I was very thankful for. My tooth was very inflamed and infected, but he was able to numb it and the work went smoothly. He offered music or meditation chants for me to listen to, but I personally prefer to just think. He had clouds on the ceiling which were perfect for looking at and relaxing. I felt nothing once he numbed the area. He took his time and was not aggressive or rough with my tooth. Honestly, for a root canal on a difficult tooth, it was not bad at all. I was tired when I went home, but did not have any pain. Just and quot;achingand quot; which I think is more from all the needles I had at both my regular dentist and then at Dr. Norton's office to numb the tooth. I felt no pain in my tooth! Dr. Norton is very smart and up-to-date with techniques and equipment. I would recommend him 100%. His staff are very pleasant, caring, and helpful. They even called me the next day to see how I was. I feel better than I have in weeks! His office was immaculate, which is very important to me. I will immediately call Dr. Norton in the future for any specialized work.