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L.E. Isley & Sons, Inc.

Plumbing, Water Heaters, Water Filtration and Softening

About us

Is your plumbing system giving you a headache? Don’t delay. Contact L.E. Isley & Sons right away to melt away the stress of dealing with plumbing problems. The company offers a century’s worth of plumbing knowledge to help you. Serving the Northern Indianapolis area since 1915, the company is highly experienced and trained, ensuring a job done right every time. From clogged drains to leaky faucets, water heater issues, and even bathroom remodeling, L.E. Isley & Sons delivers only the highest quality standard in workmanship and customer care. Call now to schedule an appointment or ask about the company’s flexible financing through GreenSky. The Westfield based plumbers have all your plumbing needs in Northern Indianapolis covered!

Business highlights

110 years of trusted experience
Family Owned & Operated

Services we offer

Drain Cleaning, Gas Line Repairs, Interior Sewer Line Repairs, Repiping, Garbage Disposals, Faucets, Fixtures For Sink, Showers & Tubs, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Tank & Tankless Water Heater Install & Repairs

Services we don't offer

Well Drilling & Sewer Installation

Amenities

Warranties
Yes
Senior Discount

$20



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.81,283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 651-675 of 1283 reviews

NANCY G.
07/2008
5.0
plumbing
  + -1 more
It was excellent. They were on time. I called them a day or two before, so they were quick. The guy who came to do the job was pleasant and he did a good job.
Description of Work: They came out and replaced two faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

LYNN J.
07/2008
5.0
plumbing
  + -1 more
They were professional and on time. They explained everything very well. They explained maintenance of the water heater. They got the job done quickly.
Description of Work: They installed a water heater. They switched some inner workings in a couple toilets. They hauled away the old heater. They cleaned up everything very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

BETTY L.
07/2008
4.0
plumbing
  + -1 more
They used to be excellent, I never used anybody else for years. This last time I was really disappointed.
Description of Work: They were always really good before. I had a leak in an Elger faucet and they replaced it with a Delta faucet. It started leaking. They wanted to charge me $90.00 for the repair and $100.00 for a service call. They said they would repair or replace it if it wasn't right. When I argued with them, they didn't send me a bill, so I didn't pay anything for the Delta faucet to be repaired.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$190

MARYANNA C.
07/2008
5.0
plumbing
  + -1 more
They were very prompt. They did what they were there to do. They were recommended by a friend. They were professional and polite. They prices were reasonable.
Description of Work: They came out to the house and fixed the water hose that goes to the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KATHY T.
07/2008
5.0
water heater repair
  + -1 more
They were able to diagnos and fix a problem with my sump pump that other plumbing companies were not able to. They were very professional and have a high level of expertise.
Description of Work: They replaced a water heater and diagnosed and fixed the sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Cynthia R.
07/2008
5.0
water heater repair
  + -1 more
It was a good experience because they had the lowest price. They came when they said they would. The installation was fine and we have not not any problems since
Description of Work: They came out and replaced a gas hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

TRACY B.
07/2008
5.0
plumbing
  + -1 more
The "leak expert" sent by Isley was wonderful. I wish I had written down his name. He knew how to isolate and identify the type and source of the leak. It was not even a plumbing problem, yet he eliminated possibilities until he found the loose tile near the lower corner of the shower walls that had allowed water to seep behind the tiles. Tremain Tile came out for estimate and they were VERY impressed that a plumber had enough sense to tap on the tiles and find the problem.
Description of Work: Checked for source of water leak from shower down into kitchen ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$90

CAROL U.
07/2008
5.0
plumbing
  + -1 more
They were here on time and they did their work in a timely manner. They had even called to see if they could come over earlier. Their prices are fair. They called me and told me that they had to buy a part for my toilet and it took about a month but they got it done. The month was not in any way their fault because they had to get the part from back order.
Description of Work: They came out and repaired all three bathroom faucets. He put in a soap dispenser under my sink. They also worked on all three of my toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renee P.
06/2008
5.0
wells
  + -1 more
I have used them alot in the past. He came out right away, fixed it, and left. I really appreciated how professional and prompt and he was in coming over because I had company coming over.
Description of Work: They came out and fixed a lift station in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

JULIE & STEVE L.
06/2008
5.0
plumbing
  + -1 more
It went very well. They kept it clean. They cleaned up after themselves. They were very responsive. They came out on time. They are good to work with. They gave me an estimate. They stuck with the estimate.
Description of Work: They came to my house and they installed two sump pumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

GARY & SALLY B.
06/2008
5.0
plumbing
  + -1 more
They were on time and they cleaned up after themselves. They were good about coming back out to fix the problem. They worked hard and tried to keep things clean. We agreed they could wait a few days to come back out since we have another restroom to use.
Description of Work: We were having trouble with the plumbing. They had to crawl under the house and thought they found the problem. They replaced a pipe, but they had to come back and go further down the pipe and had to extend it further.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

jacqueline D.
06/2008
1.0
plumbing
  + -1 more
The plumber arrived and determined within a couple of seconds he could not repair the job. He said, "wow a lot of water" and he could not get to the pipe. He then left and sat in his truck for 20 minutes smoking a cigarette. Several days later we received a bill for 20 minutes of his service. We contacted the company and explained what happened and they took away the charge.
Description of Work: Repair of burst pipe in wall in our basement.

Rating CategoryRating out of 5
responsiveness
4.0
punctuality
4.0


Sara M.
06/2008
5.0
plumbing
  + -1 more
It was very good. He came on time and did what they said they would do. I got the Angie's List discount from them, so the price was reasonable. They were professional and polite.
Description of Work: They repaired a leak in the drain of the shower on the second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

EUNICE C.
06/2008
5.0
plumbing
  + -1 more
I think they are very good. They do excellent work! I've not had any trouble with the work that they have done.
Description of Work: They unclogged a bathroom sink, repaired a broken sewer line, and they put in new faucets in the bathtub and shower.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Tamra T.
06/2008
5.0
plumbing
  + -1 more
They were very responsive to an emergency situation. They performed very high quality of work and I was very satisfied with the service. They did the job while i was not even home and i did not worry about a thing I would definitely use them again.
Description of Work: They replaced an element in my water heater, flushed the water heater and fixed leaks in both the toilet and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RYAN AND BECKY S.
06/2008
5.0
plumbing
  + -1 more
Excellent. The plumber was knowledgeable, personable and on time.
Description of Work: Fixed a hose line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JC H.
05/2008
5.0
wells
  + -1 more
Same day service during a very busy season.
Description of Work: Pumped out flooded crawl space. Replaced sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$441

CYNTHIA W.
05/2008
1.0
wells
  + -1 more
I wasn't home for initial replacement. I came home to find the cover to the pump loose and water all over my floor. Turns out it had nothing to do with the loose cover. It was a loose fitting. They did come back right away to correct the problem. However, the loose cover was still an issue for me. Why was it not secured down the way it was found? I was told that they do not need to put it back the way it was. Once they open it to do the repair, it cannot be secured down again. He seemed really put out that I wanted my cover to be sealed back to the way it was before the repair. I asked him, "Can you fix it? Does it need to be replaced? Who do I get to do this?" He was telling me that it didn't need to be sealed or secured. I just wasn't understanding why. They did seal it with a clear silicone. The plumber told me he could do that "if I wanted". So the seal was unbelievable. He put the cover on after the silicon and the silicon leaked out everywhere. He didn't even wipe it up. Now I have a dried mess. I have used this company many times. I am surprised by this situation, but since I am a return customer I guess I expected a little better response. They have lost a customer.
Description of Work: Replaced sewage motor/sewage pump.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$550

Terry D.
05/2008
5.0
gas leak repair
  + -1 more
They were very good. They were timely on their arrival and completed the job in a good time frame. They were good guys to work with.
Description of Work: They installed a gas line for us for our cook top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

AMY P.
05/2008
5.0
water heater repair, gas leak repair
  + 0 more
They were late and did not call, so that aspect was not appreciated, given that they gave us an appointment window instead of an exact time. However, the fix turned out to be easy and they were in and out quickly. We've used them before for hot water heater repairs and have been happy.
Description of Work: We purchased a new stove and of course, when we put it in, the existing gas supply line came out of the wall higher than the cut-out in the back of the new stove went. The result was that the stove could not sit flush with the wall and stuck out beyond the cabinets. So, we called Isley to check it out and see if they could move the connection lower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$54

MARK AND JEANNIE S.
05/2008
5.0
plumbing
  + -1 more
They are responsible, do a nice job and come when they say they will.
Description of Work: We have used them for years. Most recently they repaired leaks in the basement.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM AND DANA S.
05/2008
5.0
plumbing
  + -1 more
They are reasonably priced and prompt. They are very efficient and work quickly to complete the work. Every time we use them they exceed our expectations. We have never had any issues out of them, what so ever in the 2 years we have used them.
Description of Work: They have provided several plumbing related repairs and maintenance over the past couple of years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie Y.
04/2008
5.0
water heater repair
  + -1 more
I called to find out about having my water heater replaced. The lady that answered the phone was polite and helpful. I was given an estimate over the phone and they were able to schedule the install for the next afternoon. They said they would be out between 1-4. They called at about 1:15 to say they were on their way. The guy that showed up was courteous and got right to work. A second guy that was done with all his jobs showed up a little later to help out. They both worked diligently and the whole thing was done in about 1 1/2 hours. They left everything clean and even moved all my rugs before they took out the old water heater so as not to mess them up as it dripped some on the way out. The only thing I noticed is that there is a dent in the bottom of the tank. Haven't contacted them about it yet. I noticed it when I went down to look at the unit after they left.
Description of Work: Installed new 50 gallon water heater and hauled away the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

BILLIE D.
04/2008
3.0
plumbing
  + -1 more
N/A we hired a different contractor.
Description of Work: We had LE ISLEY and Sons give us an estimate to replace the existing DWV system in our 1938 homes bathroom remodel. They showed up promptly and worked up an estimate in a few days. We had some trouble connecting via email to get the quote delivered and we ended up waiting a couple weeks before everybody figured out that we hadn't seen the quote yet. They were priced in the middle of the three bids.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0

Yes, I recommend this pro

M R.
04/2008
5.0
plumbing
  + -1 more
Everything was A+++! The plumber was very knowledgeable, did excellent work, and was a nice guy. He cleaned up afterwards so well you could not tell he had even been there. On a scale of 1 to 10, I give a 10!
Description of Work: Two toilets fixed, one bathtub drain, a whole house water filter installed and a new faucet on the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$632.36

Contact information

421 Alpha Dr, Westfield, IN 46074

http://www.isleyplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Locale
Indiana
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening

FAQ

L.E. Isley & Sons, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 12:00 PM

L.E. Isley & Sons, Inc. accepts the following forms of payment: Check,CreditCard,Financing Available
No, L.E. Isley & Sons, Inc. does not offer free project estimates.
No, L.E. Isley & Sons, Inc. does not offer eco-friendly accreditations.
No, L.E. Isley & Sons, Inc. does not offer a senior discount.
No, L.E. Isley & Sons, Inc. does not offer emergency services.
Yes, L.E. Isley & Sons, Inc. offers warranties.
L.E. Isley & Sons, Inc. offers the following services: Drain Cleaning, Gas Line Repairs, Interior Sewer Line Repairs, Repiping, Garbage Disposals, Faucets, Fixtures For Sink, Showers & Tubs, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Tank & Tankless Water Heater Install & Repairs
Well Drilling & Sewer Installation

Contact information

421 Alpha Dr, Westfield, IN 46074

http://www.isleyplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM