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L.E. Isley & Sons, Inc.

Plumbing, Water Heaters, Water Filtration and Softening

About us

Is your plumbing system giving you a headache? Don’t delay. Contact L.E. Isley & Sons right away to melt away the stress of dealing with plumbing problems. The company offers a century’s worth of plumbing knowledge to help you. Serving the Northern Indianapolis area since 1915, the company is highly experienced and trained, ensuring a job done right every time. From clogged drains to leaky faucets, water heater issues, and even bathroom remodeling, L.E. Isley & Sons delivers only the highest quality standard in workmanship and customer care. Call now to schedule an appointment or ask about the company’s flexible financing through GreenSky. The Westfield based plumbers have all your plumbing needs in Northern Indianapolis covered!

Business highlights

110 years of trusted experience
Family Owned & Operated

Services we offer

Drain Cleaning, Gas Line Repairs, Interior Sewer Line Repairs, Repiping, Garbage Disposals, Faucets, Fixtures For Sink, Showers & Tubs, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Tank & Tankless Water Heater Install & Repairs

Services we don't offer

Well Drilling & Sewer Installation

Amenities

Warranties
Yes
Senior Discount

$20



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.81,283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 626-650 of 1283 reviews

BRIAN & KIM C.
09/2008
5.0
pool cleaners
  + -1 more
I have hired this company to do work for us several times. I like that they are able to do this specialized work. We have hired them to do many things for our complex because they are reliable.
Description of Work: I had this company winterize our condos' pool for the winter. They drained the pipes and filters and drained the pool of some of it's water. I deal with the service companies that our condo association hires. The condo association paid for the service cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARON R.
09/2008
5.0
plumbing
  + -1 more
They are courteous and they do the job well. They are here on time and call to let us know when they are coming. They took away the whole old tank of salt as part of the deal.
Description of Work: We've been working with them for four or five years. Most recently they put in "easy water" water conditioning for us. He also came out and fixed a leak under the kitchen sink recently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

AMY J.
09/2008
5.0
plumbing, drain cleaning
  + 0 more
It took a little longer then I had anticipated, but they did a wonderful job. They fixed the toilet where the leak originated, cut a spot in the drain to help things drain better, and also installed a new stopper for my tub and unclogged 2 pipes. Nate, the technician also noticed that the pan under my water heater was obstructing a drain. This had been put in by a different plumber at Isley when my water heater was struck by lightening several mos ago. Nate called his boss and they are coming out today to fix this for free.
Description of Work: Fixed a leak coming up through my floor and some misc work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

SARAH S OR SALLY L.
09/2008
5.0
plumbing
  + -1 more
They come very quick, and they take care of the problem. They have very reasonable prices. They are very professional and I am comfortable having them in my home. I would recommend them and use them again.
Description of Work: Isley Plumbing has put in new "John's" for me. They also repaired an outside faucet break.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBIN M.
08/2008
5.0
plumbing
  + -1 more
They arrived when scheduled. They were very courteous and helpful. They were very respectful about being in my house and home. They were professional about cleaning up their mess.
Description of Work: Isley plumbing came out to my house to check on a leak and replace a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

AMY J.
08/2008
5.0
plumbing
  + -1 more
They came when my HS son was at home. They treated him well, fixed the problem (a bottle cap had lodged itself and jammed the disposal) and didn't charge a thing.
Description of Work: Garbage disposal not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARTHA W.
08/2008
5.0
plumbing
  + -1 more
Nobody thought that it would be able to be fixed. Everybody else I called about it said they would have to run a new line to fix. I would highly recommend them and use them again.
Description of Work: Isley Plumbing came out and fixed an outdoor faucet that was leaking and had a broken handle.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAY R.
08/2008
5.0
plumbing, basement waterproofing, wells
  + 1 more
They arrived on time. They did good work. They were polite and easy to work with. They cleaned up after themselves. I do feel like the price they gave me was reasonable.
Description of Work: They came in and put a sump pump in my basement of my home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JOHN AND JUDY D.
08/2008
5.0
plumbing
  + -1 more
Every time we have dealt with them they were prompt, knowledgeable and courteous. I do not know much about plumbing and they really explained everything to us.
Description of Work: They have cleaned a lift pump, they have installed a sump pump and a back up to the sump pump, we have purchased a hot water heater from them and they did the installation as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN L.
08/2008
5.0
plumbing
  + -1 more
They are pretty attentive and they continuity of their employees. Their rates are fair and I have been using them off and on for about 15 years and I have never had any problems. When I have problems that need to be taken care of right away they come out promptly.
Description of Work: We use them off and on to come out and do some plumbing work on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BONNIE J.
08/2008
5.0
plumbing
  + -1 more
My experience with them was good. They were polite. The first time they couldn't find the leak. They gave me credit for the time that they came out. They fixed the problem, and they were very professional. They informed me about what they were doing and what my options were.
Description of Work: They fixed a broken pipe in our crawl space. They replaced a spigot in our bathtub, they replaced an outdoor spigot and pipe in our crawl space, and they fixed our sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LORI K.
08/2008
5.0
plumbing
  + -1 more
Came in a very timely manner. Did work under hot and mosquito infested conditions with no complaints. Cost was 1/3 of what the gas company was going to charge.
Description of Work: Replaced copper line to LP tanks. Re-hooked up to pool heater and tank. Dug ditch to run gas line to pool heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$422

Gretchen G.
08/2008
5.0
basement waterproofing
  + -1 more
Overall it was great the guy was competent and he knew what he was doing and did a great job. He showed up on time to the job site and I would recommend him to others. Price was reasonable.
Description of Work: We had some flooding in our basement from heavy rain so they came over and put a new sump pump in our basement.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL & PATRICIA C.
08/2008
5.0
plumbing
  + -1 more
They were very good. They were on time and got the job done in a reasonable amount of time. They were professional. I would highly recommend them and use them again.
Description of Work: Isley & Sons fixed a sink fixture that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA B.
08/2008
5.0
plumbing
  + -1 more
Ron came in less than two hours after our call. We were not able to get the canister off the to change the filter. We had broken two wrenches trying! Ron used a chain wrench to remove the canister. He then changed out some copper piping to fix the leak and adjusted our toilets. He performed the work above quickly and did a great job. We've used LE Isley's for several years and are always pleased with their work and prices.
Description of Work: Changed cartridge filter in whole house water filter canister. Fixed leak in piping to canister. Adjusted two toilets so they would flush properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120.37

JAY and TERESA P.
08/2008
4.0
plumbing
  + -1 more
They did a pretty good job. It didn't go exactly to plan because Kohler but the wrong item in the box so we had to wait around for that. They arrived promptly and were very friendly to deal with.
Description of Work: They came out and installed a new angle shower unit. Also they reset two toilets and did the wax seal, they also corrected a problem on the toilets that the contractor messed up on seventeen years ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,700

NANCY G.
08/2008
5.0
plumbing
  + -1 more
I thought that the service call price was reasonable. This was one of those situations that was a home owner goof. All it took was for them to turn a wrench to fix the leak. I did get to recommend them to a friend who was appreciative. They do excellent work.
Description of Work: I hired this company to repair a sink that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

ROSS AND MARY K.
08/2008
5.0
plumbing
  + -1 more
They came when they were supposed to. They fixed the problem and we have not had any problems with it since. They were also very clean and the prices were good.
Description of Work: They did some toilet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAM K.
08/2008
5.0
plumbing
  + -1 more
The toilet that they put the shut-off valve on, we then had to flush several times. We called them back and they came right out. They only charged $4 for that call-back. I feel they were very honest and did not take advantage of me. So many plumbers we have had in the past would come out and then have to leave to get parts. The man came with the parts he needed and was in and out quickly. He was very prepared for the job, and I was impressed with that. I would use them again in the future and would recommend them to others.
Description of Work: We had two toilets that we were having trouble with. They fixed the one toilet that needed to be flushed several times. They also put a new shut-off valve on the other toilet to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES T.
08/2008
5.0
drain cleaning
  + -1 more
Arrived as promised, completed work promptly and left the work area clean.
Description of Work: Cleaned a drain line from the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

RUTH G.
08/2008
5.0
plumbing
  + -1 more
They ve always done a great job for us and we will continue to use them.
Description of Work: They repaired a leak in the wall and we also used them to repair a leak under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TIFFANY C.
07/2008
5.0
plumbing
  + -1 more
One of the owners talked to us directly and actually came out to do the install. He was very polite, dependable and informative on our options. His team took a look at our old water heater and told us our options and what we could do in the future to avoid having to replace it so early in its lifespan. We opted to replace the old water heater with a new one. They replaced it and were in and out in a jiffy. My husband and I were very pleased with their service and the owner's attentiveness to our needs and concerns. He worked to ensure we were fully satisfied with his company's pricing and service. He also worked hard to coordinate the install within our schedule by ultimately coming out on Saturday morning. Thank you Doug Isley, we will contact you going forward if we have any plumbing needs, as well as refer you to others who may be in need as well.
Description of Work: We needed our water heater replaced. We had another vendor come out and assess the problem and give us an estimate. We weren't happy with that vendor's pricing, therefore we went looking for someone else. Isley had great reviews and better price points, so we contacted them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$655

Kristin G.
07/2008
5.0
plumbing
  + -1 more
Once I chose a contractor to install a water softener in my home, I was told I would also need a plumber on site to move the gas water heater to enable installation of the water softener. The main water shutoff is located behind the gas water heater, and the water softener contractor said their associates would not move a gas water heater. I contacted LE Isley 2-3 weeks prior to the scheduled date, and was able to be first on their schedule for the date chosen. The plumber arrived prior to the water softener installer, which worked out well and enables the plumber to drain the water heater first. The plumber chose to make trips around the back of my house and in/out through a rear patio door to prevent getting my carpet dirty, which I was pleased with. Since the plumber had to wait until after the water softener installation to move the gas water heater back, the final bill (for plumber's time) was a little higher than expected, and I don't know if scheduling two service calls rather than having plumber wait at my home the entire time would have been more cost effective or not. At any rate I am familiar with the going rate for plumbers, so I don't think with that in mind the total bill was out of line. The scheduling worked out well, the plumber was prompt and courteous, and like my other experiences with LE Isley I was not disappointed. I would recommend them to others, and will use again.
Description of Work: LE Isley came to my home to move a gas water heater so a water softener could be installed by another contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

ROBERT Z.
07/2008
5.0
plumbing
  + -1 more
It went fine. They came within the four hour range that they promised. Their prices were average. They are courteous. They did what they said that they are going to do. If you have an emergency they can get you an appointment within two days.
Description of Work: They installed my new garbage disposal for me. They also replaced a few water valves for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

STEVE C.
07/2008
5.0
plumbing
  + -1 more
He did a great job and we were very satisfied he came right away, and he solved the problem for us right away. I was also recommend to him by Angie's List.
Description of Work: He fixed some plumbing issue that we had in the house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

421 Alpha Dr, Westfield, IN 46074

http://www.isleyplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Locale
Indiana
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening

FAQ

L.E. Isley & Sons, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 12:00 PM

L.E. Isley & Sons, Inc. accepts the following forms of payment: Check,CreditCard,Financing Available
No, L.E. Isley & Sons, Inc. does not offer free project estimates.
No, L.E. Isley & Sons, Inc. does not offer eco-friendly accreditations.
No, L.E. Isley & Sons, Inc. does not offer a senior discount.
No, L.E. Isley & Sons, Inc. does not offer emergency services.
Yes, L.E. Isley & Sons, Inc. offers warranties.
L.E. Isley & Sons, Inc. offers the following services: Drain Cleaning, Gas Line Repairs, Interior Sewer Line Repairs, Repiping, Garbage Disposals, Faucets, Fixtures For Sink, Showers & Tubs, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Tank & Tankless Water Heater Install & Repairs
Well Drilling & Sewer Installation

Contact information

421 Alpha Dr, Westfield, IN 46074

http://www.isleyplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM