ASHPAUGH ELECTRIC INC

Very helpful. I called Ashpaugh and one of their competitors, and their competitor claimed it was a plumber's domain, and wouldn't touch the thermostats nor heating elements. Ashpaugh had no problem with it, and came out and fixed the problem. For future water heater problems, I think I'll take the initiative to drain the unit first. Ashpaugh had to leave and come back, and the water heater still wasn't completely drained. I was pleased with this company.

There was some difficulty in the installation however, after some work, they were able to make it work for me.

They came out, found what the problem was and got right to fixing it. They were overall very professional and wanted to solve the problem.

Very prompt and courteous. Did a thorough job

Responded quickly to do an estimate. Scheduled the work promptly. Made various suggestions to improve the lighting and electrical service. Worked hard, pleasant - excellent job all around.

The electrical team came within Hours of our call. They worked us into the schedule as quickly as they could. The entire circuit box had to be replaced, but the job was done by mid-afternoon. We were very pleased with the speed and quality of the repair job!

Extremely responsive, punctual and good at solving whatever problems I've had.

They did a good job. They cleaned up well. They were very courteous.

The came on time, were careful of the home and were professional.

The electrician arrived on time and was polite and professional in his work. He clearly knew what he was doing and did it swiftly and well. In addition, Ashpaugh Electric has several electricians on staff and they were able to schedule this work within 2 days of my placing the order. The whole experience was a good one.

They were so professional and did a good job.

Initially, electrician couldnt do job, and took ballast to find a replacement. When nobody returned after 6 weeks, we had to find our own replacement, and called Ashpaugh to come install it. They couldnt get the replacement to work either, but since they took the original ballast (and subsequently lost it), we couldnt get the replacement part number. Another few weeks of non-action ensued, but when I wrote a scathing letter to the owner, Brian Ashpaugh responded and got the job done immediately. It required him calling the manufacturer in NY to get wiring directions. It took a long time to get the job done, but they did finally remedy the problem. So far they havent billed me.

The price was well worth the task. They were courteous and polite. They also checked for us two lights on another part of the house that happen to malfunction the night before. They gave us a diagnosis on the problem and now we know how to proceed ourselves in order to fix it. Coupon gave us an additional $20 off. Constructively, I had to follow up 2 days after their visit to quote the job and ask for the price to complete the task. Otherwise a truly positive experience.

They are going to come back and do more work in the spring. They did a great job.

The price was very reasonable and the work was great. Very trustworthy.

Electrician arrived early which was welcomed. Walked electrician through all items; said to holler for me if he needed anything. We opened and prepped all light fixtures for electrician. We felt he spent more time than necessary to determine the mantel couldnt be fixed without a hole in the ceiling. We were really surprised at how long it took to hang light fixtures. We asked up front how long to install and were told 20-30 minutes per fixture. He was at our house for 5 hours (our basement fixture was not installed flush to ceiling - felt we should have been told upfront as we would not have installed it and now have to take it down ourselves). We asked several times if everything was okay as it was taking quite a bit of time; everything was fine. We paid our bill and phoned to let them know how we felt; they said they would pass it on. The c for quality is due to time it took to perform (and the basement fixture, others are fine).

They came out, they were on time, they were nice, but they never sent me the estimate.

Very good. I was anticipating a major problem and was pleased with the simple solution. Speedy response, courteous. Very good.

Since moving into our 'new' home over a year ago, Ashpaugh Electric has performed work needed on several occasions, from adding receptacles and light fixtures to the rather extensive work required prior to installing a new heat pump. We have needed Ashpaugh to return a few times to check something out and they have done so without delay and without exorbitant extra charges. We have been very pleased with our experience with the company.

Very punctual and professional. Had full knowledge of how to repair my issues and also very patient in explaining it all to me. They also were very diligent in trying to resolve where the source of some of the electrical problems were located.

Overall experience was great. Once an electrician was available, they came out and discovered the problem quickly and fixed it so we had power. Because I wanted to discuss the problem with the owner, I had them come back at a later date to permanently fix the problem.

They where scheduled me quickly, were on time and did the work well.

Ashpaugh's electrician new what he was doing. He looked everywhere trying to figure out how the former contractor had wired the house, but he figured it out!

Less than 9 months after ceiling fan was installed it quit working. I was terrified that it was a short in the wiring and because there is no direct on/off switch that this may be a hazard. It took three phone calls for Ashpaugh to agree to stop by the house just to check the wiring they had installed. Tech was here no more than 20 mins. Their office is less than half a mile from here. I later determined the ceiling fan problem and fixed it myself. I was appalled to get a $75 dollar invoice a month later for Ashpaugh to just check their own work. ($25 would have covered the 20 mins and the gas.) I regret my earlier high praise and will never use them again for anything.

Setting up the appointment was easy and they got us scheduled for an appointment within a couple of days. Technician was 10-15 minutes late, but very polite & efficient. Pricing was reasonable, but I felt like the technician padded the amount of time that he was working. Next time I would have a timer to verify how long he is there. ($70 trip charge, $4 fuel surcharge, $70 labor; $20 Angie's List coupon)