Turner Appliance

THOUGHT HE WAS VERY HONEST ABOUT THE SITUATION AND WE HAVE USED THEM BEFORE AND BEEN HAPPY THOSE TIMES ALSO

I WAS ALSO PLEASED THAT THEY CAME THE SAME DAY AT 4:30 AFTER I GOT HOME FROM WORK. OTHER COMPANIES COULD NOT COME UNTIL THE NEXT DAY AND I WOULD HAVE HAD TO TAKE TIME OFF WORK.

GOOD WORK, AT A REMOTE LOCATION, VERY HAPPY

EXCELLENT JOB--I WILL USE THEM AGAIN.

THIS IS A GREAT COMPANY TO DO BUSINESS WITH. VERY SERVICE ORIENTED AND WERE THOUGHTFUL ENOUGH TO GIVE US A 2 HOUR WINDOW THE PREVIOUS DAY WHEN THEY COULD COME AND CALLED ABOUT 15 MINUTES BEFORE ARRIVAL. REGARDING THE PRICE, I REALLY DON''T KNOW WHAT THE GOING RATE FOR REPLACING AN ICE MAKER IS, BUT IT SEEMED HIGH...SO THE B GRADE ON PRICE IS A ''FEEL'' RATHER THAN A ''FACT''.

THIS COMPANY CAME WITHIN A FEW HOURS OF THE CALL. HE DID A MARVELOUS JOB EXCEPT THAT HE DID NOT DISCARD THE TRASH AFTER HE WAS FINISHED. NOT MUCH OF A COMPLAINT. I WOULD DEFINITELY CALL THEM AGAIN.

WHEN THE REP SHOWED UP, THE DRYER WAS WORKING. THIS WAS A SURPRISE TO ME SINCE ONE OF MY FRIENDS HAD TRIED TO FIX IT THE DAY BEFORE WITH NO LUCK. THE REP CALLED AND SAID IT COULD BE A SHORT AND IF THEY CAME OUT AGAIN I WOULD NOT BE CHARGED FOR THEM SHOWING UP. I ASKED ABOUT THE ANGIE''S LIST DISCOUNT AND COULD NOT TELL FROM THE BILL IF THEY HAD, IN FACT, GIVEN IT TO ME. ASIDE FROM THAT, THEY WERE EASY TO WORK WITH (I JUST LEFT MY BASEMENT ENTRANCE UNLOCKED AND THEY CAME IN THE NEXT DAY TO DO THE SERVICE), RESPONSIVE AND PUNCTUAL. I WOULD LIKELY USE THEM AGAIN.

THEY WERE WILLING TO COME OUT ON SATURDAY WITHOUT CHARGING EXTRA. HE WAS REALLY HONEST AND UP FRONT.

THE TECHNICIAN ADJUSTED THE TEMPERATURE ON MY ELECTRIC OVEN THE BEST HE COULD WITHOUT REPLACING A CERTAIN PART. THE TECHNICIAN EXPLAINED WHAT WOULD BE NEEDED IF THIS DID NOT WORK (IT DID). HE CALLED BEFORE THE APPOINTMENT FOR DIRECTIONS AND SHOWED UP AHEAD OF SCHEDULE WHICH PLEASED ME. THE ONLY RESERVATION I HAVE ON NOT GIVING THEM ALL A''S IS THAT THEY COULD NOT ANSWER MY QUESTIONS BETTER OVER THE PHONE. WHAT THE TECHNICIAN DID WAS FOLLOW INSTRUCTIONS IN MY OWNER''S MANUAL WHICH I DID NOT KNOW WERE THERE. HAD THE PERSON ON THE PHONE BEEN MORE KNOWLEDGEABLE AND COULD HAVE SUGGESTED TO ME TO CHECK THE OWNER''S MANUAL FIRST, I COULD HAVE FIXED THE PROBLEM MYSELF. NEXT TIME I''LL READ MY MANUAL COVER TO COVER BEFORE CALLING FOR SERVICE. IN ALL FAIRNESS THOUGH, THE TECHNICIAN WAS VERY PROFESSIONAL AND HELPFUL AND I WILL CALL THEM WHEN I NEED ANOTHER APPLIANCE REPAIRED (THAT I CAN''T DO MYSELF).

ARRIVED QUICKLY, CALLED BEFORE HE CAME, HE EXPLAINED WHAT WAS WRONG AND MADE SURE I KNEW WHAT HE WAS DOING

THE SERVICE MAN ACTUALLY TOOK REFRIGERATOR OUT AND CLEANED BEHIND. I WAS VERY PLEASED, I AM GOING TO HAVE THEM CHOOSE AND INSTALL A NEW DISHWASHER IN ABOUT A YEAR. TOTALLY TRUST AND WOULD RECOMMEND THIS COMPANY!

ON A PREVIOUS CALL I MADE THE WEEK PRIOR FOR REPAIR WORK ON A HEATER, THE FIRST APPOINTMENT WAS CANCELLED AND RESCHEDULED. WHILE WAITING FOR THE SERVICEMAN TO COME FOR THE RESCHEDULED APPOINTMENT, NO ONE CAME. I CALLED THE OFFICE AND A MISTAKE WAS MADE IN THE OFFICE AND THEY DID NOT RECORD MY NEW APPOINTMENT. I ENDED UP GOING WITH ANOTHER HEATING COMPANY. THEY DID CALL AND APOLOGIZE AND OFFERED TO MAKE THE NEXT SERVICE CALL AT NO CHARGE. ON THIS RANGE REPAIR, THEY DID MAKE GOOD AND GAVE THE SERVCE CALL AT NO CHARGE.

TURNER APPLIANCE ARRIVED ON TIME. SERVICE TECHNICIAN WAS COURTEOUS. HE EXPLAINED THE PROBLEM AND HOW TO CORRECT IT. IN THE FUTURE I WILL CALL TURNER APPLIANCE FOR OTHER APPLIANCE PROBLEMS.

EXCELLENT WORK - THIS IS THE SECOND TIME THEY`VE BEEN TO MY HOUSE - ALWAYS ON TIME.

THEY RESPONDED VERY QUICKLY WHEN OTHER COMPANIES COULDNT. HE QUICKLY DIAGNOSED AND REPAIRED THE PROBLEM. HE WAS PROFESSIONAL AND COURTEOUS.

HE WAS VERY CHEERFUL, COMPETENT, CLEAN, ALL THOSE NICE THINGS. AND BEST OF ALL I CALLED THEM THIS MORNING AND THEY CAME RIGHT AWAY (WITHIN THE HOUR). THE SERVICE MAN WAS TRACY AND HE DID A WONDERFUL JOB, THEY ALSO GAVE ME A 10% DISCOUNT WITH THE ANGIES LIST COUPON. I WOULD DEFINITELY USE THEM AGAIN AND AM VERY PLEASED!

SAID NOT WORTH FIXING, HONEST AND SAVED ME MONEY

PRICE WAS GOOD, SERVICE WAS GREAT. USED ANGIE'S LIST COUPON

RATES ARE SAME FOR WEEKENDS. THIS IS GREAT FOR WORKING PEOPLE!

DISCOVERED THE PROBLEM QUICKLY & MADE THE REPAIR JUST AS QUICKLY. IT HAS BEEN RUNNING FINE EVER SINCE.

THE SERVICE MAN WAS VERY FRIENDLY AND VERY WILLING TO HELP. HE DID NOT CHARGE A SERVICE CALL BECAUSE HE COULD NOT GET THE WASHER TO LEAK.

AS ALWAYS, SERVICE WAS GREAT, PROMPT AND PROFESSIONAL. THE FACT THAT HE HAS BEEN ABLE TO COME OUT ON THE DAY THAT I CALL OR THE NEXT DAY AT THE LATEST IS FANTASTIC.

WOULD HAVE PREFERRED A TRUCK THAT WAS MARKED WITH COMPANY NAME AND A REPAIRMAN THAT WAS WEARING A UNIFORM

I WOULD USE THEM AGAIN IN A MINUTE!

KEVIN CAME WITHIN THE TIME FRAME AGREED UPON, BETWEEN 3-5PM. HE CALLED BEFORE HE CAME AS THEY SAID HE WOULD. HE WORKED STEADILY UNTIL HE FINISHED. THE WASHING MACHINE IS WORKING FINE.