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Smart Home Solutions by Airtron

Heating and Air Conditioning, Home Security Systems

About us

We provide security, comfort, and convenience. Installation of new residential smart alarm systems or professional monitoring for existing alarm system. Systems include intrusion, life safety, cameras, and smart home devices all controlled through one smart phone app.

Business highlights

54 years of trusted experience

Services we offer

Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.72,130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 401-425 of 2130 reviews

Anthony B.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
Took & 3.5 hrs. Technician arrived when expected and went right too work.
Description of Work: Replace HVAC unit (heat pump).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Sandeep G.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
The serviceman called 30-40 mins before arriving onsite and was very polite and courteous. He did a thorough job of inspecting the system and advising on what needs to be fixed and gave the quote for the same.
Description of Work: A/C tune up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Jack B.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
Matt was on time, very professional, answered my questions and he was start loaded that day. Could have cleaned up a little before he left.
Description of Work: Install new furnace. Take away old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Rose F.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
Joe and Wes were on time. Joe was friendly and very informative however wes was too quiet. They both got the job done with high quality.
Description of Work: Replaced air conditioner and indoor coil.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Margery L.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
The priced was very good, they got here on time. They cleaned up when their had the unit in.
Description of Work: Installed new A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,125

ELLEN M.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Men were courteous, arrived on time finished in less time estimated. I was very pleased with their service. Took time to explain things. Very professional.
Description of Work: Replaced old air conditioner with new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Michael M.
05/2016
1.0
heating & air conditioning/hvac
  + -1 more
They quoted me an outrageous price and basically said they had plenty of business and plenty of demand and people would pay it. I had a 4 year old in the house. I declined their service and expressed my dissatisfaction, but never filed a review. Now in 2016, I called them for a proposal and they refused citing our 2012 interaction.
Description of Work: In 2012, I called them out for an estimate for repairs on my air conditioner because it stopped working when the temperature was in the mid 90s.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Laurinda H.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Brad & Jake were courteous and professional. They did a clean, efficient job.
Description of Work: Installed a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

JOHN & BARBARA K.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Needed a new blower motor furnace 9 yrs old decided new furnace was best choice.
Description of Work: New furnace- Bryant 925SA60100E21 96% efficient.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,514

JOHN M.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
The sales person was so helpful. This was the first time I was responsible for buying a furnace etc, and he explained everything (patiently). The installation crew was great. Everything went well.
Description of Work: Furnished & installed furnace, air conditioner & humidifier & all the necessary parts for the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,334

Rebecca K.
05/2016
4.0
heating & air conditioning/hvac
  + -1 more
I'd give them a B overall because of their pricing. We didn't have the time to look for others.
Description of Work: I used Airtron six months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane S.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
The service people called to tell when they would arrive, they were courteous, answered all my inquiries, kept the house clean by wearing booties upstairs, worked quietly and efficiently.
Description of Work: Took out old furnace, installed new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

TERESA B.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
A/C was not cooling coils were replaced.
Description of Work: Replaced A/C coils.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Nicola B.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
The two installers were on time, polite and ready to work. They took time to explain the 3 hr installation. I had to leave for work and felt comfortable leaving them in my house alone. I asked for a 15 min call prior to them finishing the job which I received. Men of their word!
Description of Work: New furnace and AC pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

james E.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Rep presented range of options-service arrived on time-quickly and correctly replaced unit-price was reasonably.
Description of Work: Replaced A/C coil & compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,655

James R.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
The whole experience from finding the bad compressor to vacuuming of after they were done was exceptional. Polite, professional, and punctual.
Description of Work: Airtron (Max and Dillon) replaced our broken air conditioner with a new one and a new “A” coin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Stephanie T.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well. The two technicians were professional and friendly. There were no issues.
Description of Work: Replaced an air conditioner & took away the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Dixie C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Quote was quick & thorough installation was right on time.
Description of Work: Installed new AC unit & compressor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,395

Steve & Beth W.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, they installed our furnace & air conditioner.
Description of Work: Replaced air conditioner (central air) unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,485

JACK M.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
No problems. Everything was handled professionally and courteously.
Description of Work: Come out inspect heating & cooling system. Determined that A/C needed to be replaced. After discussion, we choose a model A/C kept existing furnace and they came out to install and adjust total system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Colleen W.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Good. The repair team was helpful & sales helped us to make our decision. They were able to install new unit next day.
Description of Work: AC found to have a bad compressor. We elected to replace unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Christine R. S.
04/2016
1.0
heating & air conditioning/hvac
  + -1 more
It went awful. I will never use them again and I am telling everyone who is needing a furnace not to use them.
Description of Work: I just wanted the air conditioner replaced. I only wanted to pay $2,000 for the air conditioner and $2,000. for the furnace. The salesman said I would save thousands of dollars by purchasing the more energy efficient one. I was told I would get rebates from the Federal Government, from Vectren Energyand from Duke energy. They did not provide the certificate I needed for the Federal Government so they had to give me another one. For Vectern they said they filled out the form and sent it in, but I called and it had not been sent in.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

Linda M.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time, professional, explained what they would be doing, cleaned up when finished and explained how to operate new equipment.
Description of Work: Installed new furnace AC, humidifier & programmable thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,683

Kimbra B.
04/2016
1.0
heating & air conditioning/hvac
  + -1 more
6 month old air conditioner has broken down and Airtron will not honor 1 year warranty. According to technician: it's frozen up; it was either installed improperly or has faulty parts. Airtron refused to repair or replace this air conditioner and honor the 1 year warranty. I told Airtron I would be reviewing this experience on every review site possible and they didn't seem to care; it did not motivate them to do the right thing and stand behind the warranty on this air conditioner.
Description of Work: Unethical - buyer beware. I bought my condo in Dec.; previous homeowner bought new a.c. with Airtron in September 2015. It stopped working (6 months old;) & they won't honor the 1 year warranty because prev. homeowner (surgeon who performs oral surgeries on pediatric patients in 3rd world countries...kinda busy) did not transfer the warranty to me within 30 days of purchase (what??) That isn't fair to me as the new homeowner as only he could follow through on that and clearly didn't; secondly, why is this thing already breaking down?? The unit passed inspection; the filter was like new when I bought the condo 4 months ago; I had replaced it once; then had a brand new media air filter/cleaner installed after that; so no Airtron, it wasn't a lack of maintenance on my part in the past 4 months that caused this brand new air conditioner to break down. Buyer beware: if they were selling quality products, they'd stand behind them. As I told the lady on the phone: there's what you're allowed to do legally, and then there's the right thing to do. They clearly are not doing the right thing by standing behind their products and work in this situation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


KATHY B.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Went perfectly-on time, efficient, polite
Description of Work: Installed new heating & air conditioning system

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,100

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
LAC-000490
Trade License Locale
Indiana
Trade License Authority
Indiana: General

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Home Security Systems

FAQ

Smart Home Solutions by Airtron is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Smart Home Solutions by Airtron accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Smart Home Solutions by Airtron offers free project estimates.
Yes, Smart Home Solutions by Airtron offers eco-friendly accreditations.
Yes, Smart Home Solutions by Airtron offers a 0% senior discount.
No, Smart Home Solutions by Airtron does not offer emergency services.
Yes, Smart Home Solutions by Airtron offers warranties.
Smart Home Solutions by Airtron offers the following services: Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day