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Smart Home Solutions by Airtron

Heating and Air Conditioning, Home Security Systems

About us

We provide security, comfort, and convenience. Installation of new residential smart alarm systems or professional monitoring for existing alarm system. Systems include intrusion, life safety, cameras, and smart home devices all controlled through one smart phone app.

Business highlights

54 years of trusted experience

Services we offer

Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.72,130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 326-350 of 2130 reviews

Joshua N.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very good. Professional and knowledgeable. Will use again.
Description of Work: Serviced furnace. Signed up for service plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chris G.
10/2016
3.0
heating & air conditioning/hvac
  + -1 more
I actually just stopped using them in the last three months or so. The fact is that I learned after the fact that it appears that after reading some other reviews and talking to some other providers that they are trying to basically get you to pay for some sort of service every time they came out. When I look back on the service that is why I kind of notice I am not really even sure now whether any of those never be replaced in the system. The reason I stopped using them was the fact that this last time they said I had a leak in my system and when I called for second opinion and actually it was contrary to the truth. I would never use them again.
Description of Work: We were using Airtron and we used them for four years in total and last time was in July 2016. It was for maintenance. We have been doing every six month sort of service maintenance with them.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$129

Chris G.
10/2016
3.0
heating & air conditioning/hvac
  + -1 more
I mean I would just say the lack of honesty about what is really going on with present system and you rely on service provider. It is their job. I don't know anything heating and ac and just I need to trust. I would not use them again.
Description of Work: We used Airtron probably in November of last year for heating and ac checking up.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$129

Amarpreet S.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Tech was on time, knowledgeable, and very friendly. When I asked questions the tech took the time to answer them.
Description of Work: Seasonal cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Debra C.
10/2016
4.0
heating & air conditioning/hvac
  + -1 more
I'm on their service plan. I've been with them for 7 years.
Description of Work: We've been using Airtron.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

RICHARD L.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They really didn't have to do a whole lot. Things looked fine.
Description of Work: They did the air conditioning inspection. We have a service contract with them for air conditioning. They come in the Fall for our heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara S.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent – 2 techs on time & efficient in & All out, clean & done in under 4 hours we have used Airtron from 1997 to date – very satisfied.
Description of Work: Replaced updated home's original (1997) heating & cooling units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Donna S.
10/2016
1.0
heating & air conditioning/hvac
  + -1 more
They came out and serviced our furnace and then they said that there was a leak but we paid them to find the leak. They came out and they were never able to find. That was a bit disappointing. They came out and cleaned the furnace but they were not able to find the leak.
Description of Work: I purchased a Big Deal for Airtron Heating & Air Conditioning.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dori M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went well. The price was reasonable. I will use them again.
Description of Work: They did maintenance and servicing of our air conditioning equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Will & Marie O.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job. They charged me more than I expected, especially beyond the forty nine dollars. I would probably use them again.
Description of Work: They repaired our air conditioner which was not working.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

john L.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Service Technician was friendly, went above and beyond. Cleaned pre-existing drainage line, and rerouted it so that there would not be any more leakage.
Description of Work: HVAC system was leaking, needed troubleshoot and solve for leaking HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Robert B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
We were happy enough after the service so we kept using them. I have nothing to compare the price with.
Description of Work: They did a yearly tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Deborah K.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
I called them for a noise and they came out and checked it for me and tightened up bolts and stuff because it was shuddering and jittering. They know what they are doing. If they have questions, they call in to the office and get assurances on what is going on. They also give me an electronic invoices afterwards, and what is going on. It even includes the workers names and give you the history of the work.
Description of Work: Maintenance for heating and A/C. Service package

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They didn't find anything wrong and I would trust them on that. We've had no problems and we've been using them for years.
Description of Work: They did a tune up. I use them twice a year.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah K.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Another company put the unit in, but something went wrong with it, and they couldn't come out so I called Airtron and I have been with them ever since. I found them on Angie's List.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rob M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
These guys went above and beyond starting with their sales team, ending with the install crew. They were very professional throughout the entire process. We will use them for future service.
Description of Work: Whole system replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Rita O.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
We are really impressed with the service we received. Greg, the tech did a fantastic job. Replaced thermostat and got our central air going again. Air had been out for several years but and we have been relying on window units. We were terrified to call service based on a nightmare we had gone through with another prominent heating & cooling company. This experience was great and everything is now functional and for a great price.
Description of Work: Replace thermostat and check air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$384

Erin W.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. He came out to check on the thermostat and unit and very quickly realized that there was just an issue with the thermostat. He offered to replace it for me, but also suggested that I could replace it myself for significantly less money. He was very helpful in helping me figure out which replacement thermostat to purchase and also gave me advice on how to replace it myself.
Description of Work: Thermostat and A/C service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

James K.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Moving into new home. Had heating/AC system checked. Leaks in AC unit. Replaced new unit.
Description of Work: Replaced A/C unit and thermostat.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Patrick R.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
I like the consistency of the repair techs that come out. They are very thorough. I can tell they are interested in just making sure things are running right. They don't come up with things that need to be repaired all the time. They seem to be very qualified and trained very well by the company to do a good job in maintaining my air conditioning and furnace. The work that they do is very good. It's what I expected. I would recommend them highly for having them come out and maintain the furnace and air conditioning.
Description of Work: Airtron did maintenance on my air conditioning. I have a maintenance plan that I pay $179 a year for and they come twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Randall N.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Airtron came out the day after we called. The service tech was very friendly and knowledgeable. He had the part in his van and replaced it right away. I would recommend them for service.
Description of Work: Our Air Conditioner stopped working. The solenoid on the air conditioner needed replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Frank P.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them for a lot of years now. They always do a good job.
Description of Work: I go through Airtron for heating and AC services. They installed a brand new furnace and heat pump in my basement.
Rating CategoryRating out of 5
Yes, I recommend this pro

Debra B.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Sent knowledgeable technician and problem mostly resolved.
Description of Work: Humidity problems--needed diagnosis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Marlene P.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Furnace motor went out Sat Aug 27, 2016 temp was in 90's Airtron installed temporary motor until new furnace & air was installed on the following Thursday Sept 1, 2016. I am 80 yrs. old & the 2 men who worked were very respectful - cleaned up & explained how to set the thermostat until they were sure I understood. The saleman I worked with gone away from his son's soccer game to make sure it got right away.
Description of Work: Installed new Bryant Furnace & air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,113

RUSSELL L.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic – they were so nice, neat and it went pretty fast. Wes and Greg were just great! Along with Blake Lackey!
Description of Work: Removal of old furnace an install of new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
LAC-000490
Trade License Locale
Indiana
Trade License Authority
Indiana: General

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Home Security Systems

FAQ

Smart Home Solutions by Airtron is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Smart Home Solutions by Airtron accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Smart Home Solutions by Airtron offers free project estimates.
Yes, Smart Home Solutions by Airtron offers eco-friendly accreditations.
Yes, Smart Home Solutions by Airtron offers a 0% senior discount.
No, Smart Home Solutions by Airtron does not offer emergency services.
Yes, Smart Home Solutions by Airtron offers warranties.
Smart Home Solutions by Airtron offers the following services: Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day