One Hour Heating & Air Conditioning - Indianapolis

Total hybrid AC HEAT install replacing a similar system that was 17 years old. Called them early am, got an analysis and quote by10am, install crew arrived about noon, everything done by about 5pm along with cleanup. System working and temps down by 6pm. Top quality install( I had used with original install), crew was knowledgeable, timing was terrific in this heat wave, final job as expected.

Repair was quick and well done !

Their always polite and explain everything to you

On time for A/C tune-up . Brad did his usual good job in a timely manner. Answered all my Questions and concerns. Very professional and a pleasure to work with.

My experience with all One Hour employees from the technicians who came out to check my AC unit, to the salesperson who sold me the AC unit and furnace was fine. Everyone was professional and nice.

My experience with all One Hour employees from the technicians who came out to check my AC unit, to the salesperson who sold me the AC unit and furnace was fine. Everyone was professional and nice.

Derek explained the problem and how it occurred on the A/C.

Experienced and friendly service person that quickly diagnosed and took care of the problem in less than 15 minutes. My complaint is on the pricing. The water pump adjacent to AC had burnt out and had to be replaced. The price of the pump at local hardware stores was less than $100 yet the job cost me $525 meaning that I paid $425 for 15 minutes worth of work. It was also unclear to me if I received any credit at all for the "Free Service Coupon" ($89 value) that I presented to the technician. Just feel a little gouged.

Very knowledgeable, respectful and cleaned up was fantastic. Great employees.

Darren is the guy to go to!!!

Timely and professional.

On time Reminder call before tech arrived and also name of tech

Great!

The service tec Bryan was excellent, extremely knowledgeable, experienced, and proficient in problem solving

The service tec Bryan was excellent, extremely knowledgeable, experienced, and proficient in problem solving

I had a nice and good experience.

The technician I hired Bradley Gong arrived right on time and was very helpful! I will recommend the service to friends and family in the future.

Great Customer Service and on-time!

We had a sensor fixed he explained how it all works so we under stood it

We had a sensor fixed he explained how it all works so we under stood it

We bought our home in the summer of 2022 and the A/C unit had not been cleaned or serviced since it was installed new in 2019. I called One Hour for cleaning and general maintenance and the service technician Devin did an excellent job in thoroughly cleaning the unit and checking it out for potential issues. He was personable, honest and very professional and I highly recommend him. The cost of the service call was also reasonable so I will be using One Hour for my HVAC maintenance going forward.

Paul was on time did a great job

Ian did an A/C tune-up today. Ian is friendly and professional. He explained everything

All good

All good