Cox Hardwood Flooring LLC

Excellent. Arvel's office staff is very personable and returns phone calls very promptly. Arvel himself came during the estimation and during the work to see the progress. The work area was kept very clean and almost no dust was noticed throughout the areas of the house where no work was done. The floors look beautiful.

The cost compared to others is lower and I highly recommend. They are very courteous and professional. They always called if they were delayed. They bend over backwards to make sure you're happy.

My hardwood floors were in terrible shape. The finish had worn down to the bare wood in sections, and there were large stains throughout. Arvel Cox did a great job of finishing my floor and managed to remove many of the stains that I thought were permanent. I am truly impressed with their work and get many compliments from people when they visit my house. I LOVE my new floors!!! I would highly recommend this company to anyone. They offered be the best price for the job (by several hundred dollars!), and everyone I spoke with was very kind and courteous. If you like to support family businesses, Arvel Cox is the way to go.

Entire experience with this company was extraordinary. Mr. Cox arrived on time to quote. Presented us with a very competitive price. Scheduled the work to be done. Crew showed up on time. Very professional and easy going. Work performed in two days, exactly as quoted. Finished job was beautiful. Very pleased and will schedule at a later date to do another room.

Work was completed in exactly the amount of time estimated. Workers were punctual, friendly, helpful. They cleaned up afterward. There was much less dust than we expected. Work completed was exceptionally well done. It exceeded our expectations. We're delighted with the floors and highly recommend the company.

THEY WERE GREAT! THEY WERE ABLE TO PUT US ON A "CANCELLATION" LIST WHICH ENABLED TO GET US IN REALLY QUICKLY. FLOORS LOOK FABULOUS AND THE PRICE WAS HALF AS MUCH AS OTHER COMPETITORS.

THEY ARE SO GOOD AT WHAT THEY DO. THEY ARE DEPENDABLE, THEY SHOW UP ON TIME AND THEY DO AN EXCELLENT JOB. THEY ARE VERY NEAT AND ALWAYS CLEAN UP ALL OF THEIR MESS. THEY ARE VERY NICE PEOPLE TO WORK WITH. JUST FANTASTIC. THEY ARE REASONABLY PRICED.

OF THE THREE ESTIMATES I RECEIVED, ARVEL'S WAS THE MOST REASONABLE. DURING THE ESTIMATE, HE NOTICED A PROBLEM AREA WHERE THE FLOOR WAS BUCKLED THAT THE OTHER COMPANIES OVERLOOKED. HE COMPLETED THE WORK WHILE I WAS ON VACATION, AND THE RESULTS ARE TRULY BEAUTIFUL. I CAN HARDLY BELIEVE THAT IT'S THE SAME FLOOR! HE DID A GREAT JOB OF KEEPING THE DUST TO A MINIMUM. I RECOMMEND HIM HIGHLY!

EXCELLENT SERVICE. VERY KNOWLEDGEABLE, TIMELY, GREAT FINISHED PRODUCT. GOOD PRICE ALSO. VERY PROFESSIONAL IN THEIR FIELD.

WE ASKED TO BE PUT ON THEIR CANCELATION LIST AND THEY GOT US SCHEDULED RIGHT AWAY. THEY DID A GREAT JOB ON THE FLOOR - ONE OF THE BEST PARTS OF OUR KITCHEN REMODEL. WE HAVE ALREADY SCHEDULED WITH ARVEL COX TO REFINISH OUR DINING ROOM, HALL AND ONE BEDROOM. THEIR OFFICE MANGER IS REALLY VERY NICE AND HELPFUL WITH GETTING US SCHEDULED.

PROFESSIONAL AND EXCELLENT WORK. PUNCTUAL, COURTEOUS AND VERY NEAT AND CONSCIENTIOUS. EXTREMELY PROMPT ON A CALLBACK, TO CORRECT AN AREA THAT HAD SOME AIR BUBBLES.

ARVEL WAS VERY NICE AND SEEMED TO GIVE OUT HONEST OPINION ON MY DELICATE FLOOR SITUATION. I DID HAVE TO GET THEM TO PULL THE FRIDGE OUT AND SAND THE FLOOR UNDERNEATH IT WHERE THE DAMAGE WAS. BUT THEY DID IT, AND EVEN CAME BACK TO TOUCH UP A SPOT THAT I SCRAPED WHILE TRYING TO MOVE SOME FURNITURE BACK, AFTER THEY WERE ALREADY DONE.

A FEW DAYS AFTER THE INITIAL REFINISHING, SEVERAL SMALL BUBBLES APPEARED IN THE FINISH. THEY CAME BACK OUT THE DAY AFTER WE CALLED THEM AND LIGHTLY RESANDED AND PUT ANOTHER COAT OF FINISH ON, WHICH TOOK CARE OF THE PROBLEM. OTHER THAN THE INCONVENIENCE OF HAVING TO STAY OUT OF THE HOUSE LONGER THAN ANTICIPATED, THE FLOORS LOOKED GREAT AND MR. COX AND HIS CREW WERE VERY TIMELY AND COURTEOUS. I WOULD DEFINITELY RECOMMEND THEM TO OTHERS.

ABSOLUTELY FANTASTIC JOB. THEY BOOK, HOWEVER, THREE MONTHS IN ADVANCE.

WONDERFUL EXPERIENCE, VERY POLITE AND PROFESSIONAL. THE WORKMANSHIP IS TOP NOTCH. $20/SQ FT FOR THE REPAIRS WAS A BIT PRICEY, BUT OUR FLOOR IS 100 YEARS OLD AND NEEDS LOTS OF LOVE.

THEY ACTUAL PRICE WAS LESS THAN THE QUOTE ($300 LESS)! THEY WERE VERY TIMELY, BENT OVER BACKWARDS TO GET THE JOB DONE BEFORE WE MOVED IN, AND REALLY PULLED STRINGS TO HELP US OUT.

THE FLOOR LOOKS BEAUTIFUL. THEY DID A GOOD JOB OF MINIMIZING THE DUST IN THE REST OF THE HOUSE BY PUTTING UP PLASTIC BARRIERS. THE JOB WAS SCHEDULED MONTHS IN ADVANCE AND THEY WERE RIGHT ON SCHEDULE WHEN THE DATE CAME. I HIGHLY RECOMMEND ARVEL COX.

THERE IS A GOOD REASON YOU HAVE TO WAIT SEVERAL MONTHS FOR ARVEL COX. THE QUALITY WAS EXCELLENT AND THE PRICE WAS APPROXIMATELY $1500 LESS THAN THE NEXT CLOSEST COMPETITOR. THE FLOORS LOOK GREAT.

HE WAS VERY HELPFUL IN THAT HE DID NOT TRY TO OVERSELL, WHICH OTHERS TRIED TO DO.

MY ADVICE IS TO PLAN AHEAD BY SCHEDULING EARLY. HE HAS LONG LEAD TIME. I ALSO APPRECIATED HIS ALERTING US TO A GAS LEAK IN OUR HOME.

THEY EXCEEDED MY EXPECTATIONS. THE FLOORS ARE AMAZING AND I WOULD REFER THEM TO ANYONE. BOOK AHEAD.

ON TIME, POLITE, AND EXCELLENT QUALITY. I'M VERY HAPPY AND WOULD DEFINITELY USE THEM AGAIN.

IT AMAZES ME HOW QUICK THEY DO THE WORK, AND THE CLEANUP IS EXCELLENT. HE SENDS A BIG CREW, SO THEY ARE ABLE TO GET DONE PRETTY QUICKLY. I HAVE USED THIS COMPANY ONCE BEFORE.

I AM SOOO HAPPY WITH THE WORK PERFORMED. THE FLOORS LOOK GREAT... LIKE NEW. BE SURE TO BOOK WELL IN ADVANCE... ABOUT A 2-3 MONTH WAIT.

PLAN TO CLOSE OFF AND COVER AS MUCH AS YOU CAN, BECAUSE THE DUST SPREADS PAST THE AREA THEY WORK IN, REGARDLESS OF WHAT THEY SAY. DEALING WITH THE DUST AFTERWARDS IS THE WORST PART, BUT IT IS WORTH IT. THE FLOORS LOOK BRAND NEW. WE THOUGHT THEY HAD REPLACED THE FLOOR WE COULDN'T BELIEVE THEY COULD BRING ONE OF THE ROOMS TO LIFE LIKE THAT!