Appel Heating & Air Conditioning

RECOMMENDED ADDITIONAL WORK TO FIX FILTER ISSUE. WHAT THEY RECOMMENDED WAS SENSIBLE AND FIXED THE PROBLEM AT MINIMAL COST. PERSONABLE AND HELPFUL TO ANSWER MY QUESTIONS. VERY PROFESSIONAL. ACTUALLY ARRIVED EARLY TO THE JOB! (CALLED FIRST).

THE SERVICE TECHNICIAN, JAY, WAS EXTREMELY HELPFUL & COOPERATIVE. HE HAD TO WORK UNDER SOME UNUSUAL CIRCUMSTANCES AND DID SO WITH A VERY PLEASANT ATTITUDE. I FELT HE WAS VERY WELL QUALIFIED.

THE SERVICE TECHNICIAN WAS NICE AND ANSWERED ALL MY QUESTIONS.

COST WAS GREATER THAN ESTIMATE BECAUSE THE CHARGE FOR SERVICE TRIP NOT MENTIONED UNTIL BILL PRESENTED.

HE WAS PROMPT AND VERY PROFESSIONAL BY FAR. HE DID A MUCH BETTER JOB OF EDUCATING US AS TO OUR CHOICES AND HELPING US FIGURE OUT OUR NEEDS THAN DID ANYONE ELSE WHO CAME BY.

THEY WERE GREAT, POLITE, NICE AND HELPFUL

CAME OUT MONDAY AND THEN IT WAS INSTALLED IT ALL BY WEDNESDAY.

HIRED APPEL AFTER SEEING THE GOOD RATINGS ON ANGIE''S LIST. I WAS COMPLETELY IMPRESSED WITH THEIR SERVICE TECHNICIAN AND THE WORK HE DID. THEY WILL BE DOING ALL MY HEATING AND COOLING WORK IN THE FUTURE. YOU PAY A LITTLE MORE WITH APPEL, BUT YOU GET WHAT YOU PAY FOR.

THIS YEAR WHEN I ATTEMPTED TO TURN ON THE AIR CONDITIONER IT DIDNT COME ON. I CALLED APPEL EXPLAINING MY HUSBAND WAS SICK. IN 10 MINUTES THE REPAIRMAN WAS HERE AND IN LESS THAN 2 HOURS HAD COMPLETED THE JOB. APPEL HAD INSTALLED THE FURNACE THE YEAR BEFORE. AFTER CHECKING OUT THE OLD ONE IT WAS DETERMINED THAT WE NEEDED A NEW FURNACE. APPEL WAS ABLE TO INSTALL IT THE SAME DAY EVEN AFTER RUNNING INTO PROBLEMS. THE SERVICE BOTH TIMES WAS EXCEPTIONAL. IT WAS PERFORMED BY PLEASANT, KNOWLEDGEABLE, AND KIND PEOPLE. ALSO THE RECEPTIONIST WAS VERY HELPFUL AND PUT ME AT EASE WITH HER REASSURING AND COMFORTING MANNER. I GIVE THEM ALL AN A+

THEY WERE GREAT TO WORK WITH; COURTEOUS AND RESPECTFUL WHEN WE DID NOT SELECT THEM FOR THE WORK.

WE HAVE USED THIS COMPANY BEFORE AND THEY HAVE ALWAYS DONE WONDERFUL WORK. THIS TIME I TURNED ON OUR A/C AND IT WOULD NOT OPERATE. I AGAIN CALLED APPEL AND TOLD THEM MY HUSBAND WAS ILL AND WE NEEDED THE A/C. THE SERVICE TECH ARRIVED WITHIN TEN MINUTES OF MY CALL AND WITHIN TWO HOURS THE UNIT WAS OPERATING AGAIN. THE WORK PERFORMED BOTH TIMES WAS DONE BY PLEASANT, KNOWLEDGEABLE, AND KIND PEOPLE. EVEN THE RECEPTIONIST WAS VERY HELPFUL AND PUT ME AT EASE WITH HER REASSURING AND COMFORTING MANNER. IF I COULD I WOULD GRADE THEM A+ IN ALL CATEGORIES!

HE WORE SHOE COVERS IN OUR HOUSE! NICE TOUCH TO DETAIL.

A WONDERFUL COMPANY. WE HAD A FEW PROBLEMS WITH FIRST APPOINTMENT, BUT WHEN THEY DID COME IT WAS JUST WONDERFUL.

I REALLY LIKED THE SALESMAN, ALTHOUGH WE WENT WITH A LOWER BID.

WE HAD FIRST CALLED WILLIAMS. THEY WERE SLOW TO CALL BACK, LATE TO THE APPOINTMENT, DID LITTLE BUT RECOMMEND A NEW "A-CORE" UNIT AT A COST OF $400+, THE UNIT DID NOT COOL AFTER WILLIAMS LEFT, AND WE RECEIVED A BILL FOR MORE THAN WAS QUOTED FOR THE SERVICE CALL. AFTER REFERRING TO ANGIE''S LIST, WE CALLED APPEL, AND OUR EXPERIENCE WAS COMPLETELY DIFFERENT; THEY ARRIVED WHEN SCHEDULED, WERE VERY PROFESSIONAL, AND DETERMINED THAT NO A-CORE WAS NEEDED, MERELY A DIFFERENT TYPE OF FILTER AND SOME COOLANT. THE CHARGE WAS ABOUT $90. FOR THE CALL, WORK, FILTER, AND COOLANT. APPEL WAS GREAT, AND OUR HOME IS COOL.

MY OLD A/C DID NOT PROPERLY COOL SO I CALLED APPEL AND THEY CAME OUT AND DETERMINED THAT THE COIL WAS BAD. AFTER GETTING AN ESTIMATE FROM SCOTT I GOT SEVERAL OTHER ESTIMATES. APPEL''S WAS NOT THE LOWEST AND I CALLED SCOTT AND HE MET THE LOWEST ESTIMATE AND LOWERED IT EVEN MORE!!! SINCE I HAVE USED APPEL IN THE PAST I WAS PLEASED BY THIS. IT WAS INSTALLED AND NOW WE ARE ENJOYING NICE COOL AIR IN THE HOME. THANKS TO SCOTT AND APPEL FOR A WONDERFUL EXPERIENCE. HIGHLY RECOMMENDED. YOU WILL NOT BE DISAPPOINTED.

THE SALES REP WAS THE ONLY ONE OUT OF THREE COMPANIES WHO ACTUALLY MEASURED THE HOUSE AND CHECKED WHAT TYPE OF WINDOWS & SHADE TREES, ETC. TO DETERMINE SIZE OF UNITS WE NEEDED.

ALTHOUGH THEY WERE NOT THE LEAST EXPENSIVE, THEY TOOK THE TIME TO EXPLAIN ALL OF THE CHOICES FOR US. THAT IS THE MAIN REASON WE WENT WITH THEM. THE INSTALLERS WERE VERY EFFICIENT AND FRIENDLY. I WOULD HIGHLY RECOMMEND THEM AND WE ARE GOING TO CONTINUE TO USE THEM TO MAINTAIN OUR NEW A/C AND FURNACE.

VERY THOROUGH TECHNICIAN. CHECKED EVERYTHING RELATED TO MY PROBLEM. HE WAS SO GOOD THAT I ASKED HIM TO SVC MY A/C WHILE HE WAS HERE.

DID A GREAT JOB. CAME OUT RIGHT AWAY!! MEMBER CALLED AT 8AM AND THEY WERE OUT BY 9AM THE SAME DAY.

CHANGED APPOINTMENT TIME AT THE LAST MINUTE AND ASKED THAT I LEAVE THE HOUSE OPEN FOR THEM. MADE ME LATE FOR WORK BY KEEPING ME AROUND UNTIL THEY ARRIVED. NO PAPERWORK WAS LEFT FOR US AND IT TOOK 2 WEEKS TO GET IT. WE ASKED FOR AN ESTIMATE ON A NEW SYSTEM BUT NEVER RECEIVED IT. THEY SAID THEY CALLED US BUT WE HAVE NO RECORD OF IT ON OUR CALLER ID. THEN WE FOUND OUT THAT THEY GAVE US A QUOTE ON THE WRONG THING. TWO WEEKS LATER WE GOT A BILL. WE CALLED BACK ABOUT THE CHARGE AND THE MANAGER OFFERED US A REFUND.

THEY WERE THE LEAST EXPENSIVE OF ESTIMATES FROM 4 COMPANIES. I CURRENTLY HAVE A CONTRACT WITH AIRTRON FOR ROUTINE CHECKS AND WILL DEFINITELY SWITCH TO APPEL WHEN MY CONTRACT EXPIRES DUE TO THEIR EXCELLENT SERVICE.

THE REPRESENTATIVE THAT CAME TO MY HOME WAS VERY POLITE AND ANSWERED THE MANY QUESTIONS I ASKED WITH MUCH PATIENCE. HE WAS PROMPT, QUICK AND CLEANED THE AREA WHEN HE AS THROUGH. ALSO THE SECRETARY WAS VERY HELPFUL SCHEDULING AN APPT. ON MY LUNCH HOUR.

GREAT SERVICE. WONDERFUL COMPANY.

I OWN A MAINTENANCE CONTRACT WITH APPEL. THEY COME OUT ONCE A YEAR TO CHECK MY HEAT PUMP. THEY ARE PROACTIVE IN IT''S UPKEEP, VERY PROFESSIONAL, AND I HIGHLY RECOMMEND THEIR SERVICES.