Appel Heating & Air Conditioning

A/C WENT OUT IN THE EVENING. NEXT MORNING CALLED THEM WHEN THEY OPENED. THEY HAD SOMEONE THERE ABOUT 8:45 AM. DIAGNOSED PROBLEM - LEFT TO GET PART. LATER IN THE AFTERNOON, RETURNED - REPLACED THE CAPACITOR AND ADDED FREON. AN ELECTRICAL RELAY WAS ALSO GIVING PROBLEMS, SO BY-PASSED IT SO A/C WOULD WORK UNTIL THEY COULD GET THAT PART AND COME BACK A DIFFERENT DAY. EASY TO ARRANGE A TIME FOR THEM TO COME BACK. ALL PERSONNEL FRIENDLY AND HELPFUL. PRICE SEEMED AVERAGE BASED ON SOME FRIENDS WHO HAD SIMILAR WORK DONE. GAVE SLIGHTLY ABOVE AVG SCORE ON PRICE BECAUSE USED ANGIE'S LIST COUPON THEY OFFER (10% OFF OF $400).

THEY WERE VERY RELIABLE, THEY PERFORMED AN EXCELLENT SERVICE. THEY KEPT OUR OLD HEAT PUMP GOING FOR THE PAST 10 YEARS BUT IT WAS TIME TO GET A NEW ONE. WE HAVE USED THEM BEFORE AND WE WILL CONTINUE TO USE THEM.

WE HAVE USED THEM FOR A LONG TIME. I HAVE ALWAYS BEEN HAPPY WITH THEM. THEY WERE VERY EFFICIENT. THEY EVEN LOANED US TWO WINDOW AIR CONDITIONERS BECAUSE OF THE HEAT. I HAVE ALWAYS HAD A GOOD EXPERIENCE WITH THEM. THEY ALSO GAVE US A VERY GOOD DEAL.

THEY CAME OUT RIGHT AWAY. HE DID A VERY NICE JOB. THEY DID EXCELLENT WORK.

JUAN FROM APPEL CLEANED AND CHECKED THE FILTER, FAN AND ELECTRICAL COMPONENTS ETC. SHOWED ME THE DIRT BUILD UP ON THE UNIT. ASSURED ME EVERYTHING WAS WORKING PROPERLY AND SHOULD SCHEDULE THE FURNACE TUNE UP IN THE FALL.

VERY RESPONSIVE, HELPFUL, PRICING VERY CLOSE TO THAT OF THE COMPANY I WENT WITH.

THEY CAME OUT THE SAME DAY I CALLED. THEY ARE REPUTABLE AND THEY DO A GOOD JOB.

I COMPARED THE PRICE WITH ANOTHER COMPANY AND THIS WAS THE LOWEST. THIS COMPANY WAS PROFESSIONAL AND I WOULD NOT HAVE A PROBLEM USING THE AGAIN.

THEY PROVIDED NEXT DAY SERVICE. I HAVE USED THEM SEVERAL TIMES FOR THE PAST TEN YEARS.

THEY DID NOT MAKE UP A LOT OF STUFF AND RUN UP A HUGE BILL FOR US.

ALL OF THE APPEL EMPLOYEES THAT WE'VE ENCOUNTERED HAVE BEEN PROFESSIONAL, KNOWLEDGEABLE AND FRIENDLY. WE ARE PLEASED WITH BOTH THEIR INSTALLATION AND SERVICE.

PLEASANT, EFFICIENT OFFICE STAFF. THE TECHNICIAN CALLED BEFORE HE CAME AND ARRIVED EXACTLY WHEN HE SAID HE WOULD.

THE ONLY THING I DID NOT LIKE ABOUT THE SERVICE WAS HE DID NOT COVER HIS SHOES

THEY ARE GOOD. WE THOUGHT THEIR PRICE WAS GOOD. THEY WERE COURTEOUS. THE AIR CONDITIONER IS WORKING JUST FINE.

ANOTHER COMPANY JUST WANTED ME TO REPLACE BOTH THE FURNACE AND HEAT PUMP. APPEL, ON THE OTHER HAND, WAS MORE WILLING TO CONSIDER WHAT I WANTED TO DO RATHER THAN SELLING ME A NEW SYSTEM. IN THE END MY HOUSE IS COOL AND I AM HAPPY. WHEN IT IS TIME TO REPLACE IT I WILL BE CALLING APPEL.

THE MAN WAS VERY POLITE AND VERY NICE. THEY ARE VERY PROMPT AND THEY ARE VERY HONEST.

WE'VE NEVER HAD A PROBLEM SINCE THEY'VE BEEN SERVICING OUR SYSTEM (ALMOST 6 YEARS). THEY ARE NEAT AND I FEEL THEY ARE AFFORDABLE.

WE HAD A QUESTION ABOUT WHY THIS HAPPENED BECAUSE WE HAD THE HEAT PUMP REPLACED BY THIS COMPANY THREE YEARS EARLIER . NOW IT REQUIRED THREE NEW PARTS. THEY DID CUT THE LABOR CHARGE IN HALF AND DID NOT CHARGE US FOR THE PARTS.

THE TECHNICIANS ARE VERY HONEST AND FRIENDLY. THEY TAKE THE TIME TO EXPLAIN THE PROBLEM AND ANSWER QUESTIONS. VERY CUSTOMER ORIENTED. THIS IS THE ONLY COMPANY WE WILL EVER USE.

SCOTT APPEL DID A THOROUGH JOB ESTIMATING AC UNIT SIZE, COST AND TIME TO INSTALL. INSTALLER WAS PUNCTUAL, EFFICIENT, AND PROFESSIONAL. THEIR PRICE FOR AN AMERICAN STANDARD ALLEGIANCE 11, 2 TON, 10 SEER AC UNIT AND NEW EVAPORATOR COIL WAS $400-$500 BELOW 2 OTHER COMPANIES' ESTIMATES. QUALITY PEOPLE AND QUALITY EQUIPMENT.

I HAVE A SERVICE CONTRACT WITH THEM FOR MY HEATING AND A/C. THEY EVEN PUT LITTLE BOOTIES ON THEIR FEET WHEN THEY COME IN!

THEIR PRICES WERE CONSIDERABLY HIGHER ($1,500ISH) THAN THE COMPANY I FINALLY WENT WITH. I CHOSE ANOTHER COMPANY.

THEY ARE PROMPT WHEN THEY SAY THEY ARE GOING TO BE THERE. THERE IS NOT A LONG WAIT IN BETWEEN WHEN YOU CALL AND WHEN THEY COME.

JOHN MILLS IS AN EXCELLENT SALESMAN & PROFESSIONAL

THE WORK WAS PERFORMED VERY WELL AND I COULDN''T BE MORE PLEASED!