I’ve used Carlson Heating & Cooling twice and have been very satisfied both times. In 2024, I had them inspect my furnace and AC. They arrived on time, were professional, and gave my system a clean bill of health—without recommending any unnecessary repairs. In 2005, when my AC stopped working, they quickly diagnosed a dead compressor and recommended a replacement. Impressively, they waived the $225 charge for the initial visit and parts. The replacement was completed on schedule, exactly within the estimated cost. The technicians were friendly, informative, and professional throughout the process. They also cleaned up thoroughly, leaving no mess behind. I trust Carlson Heating & Cooling completely and will continue to use them for future service. I highly recommend them to anyone needing a system check-up, repair, or replacement.

Mr. Carlson is a professional in every sense of the word. From a quick reply of my initial inquiry to detailing every step of the process, this gentleman provided a very accurate itinerary of how the repair would be conducted and did just that. Ultimately we now have a cool home and a very satisfied pair of customers that would highly recommend to employ this company to assist with their HVAC needs.

We can't begin to say enough about Mike and his "AWESOME TEAM" of workers. We called and he responded in less then 1 hour and set a time to come out. We only needed AC but decided to go ahead due to the age of the furnace and great price given to upgrade and install a whole new system.Mike was very informative and answered all our questions and we decided to "get er done". We received a call later that afternoon that Mike had taken a fall and twisted up his ankle pretty good so we had to do a bit of rescheduling and postpone possibly a couple weeks which was fine by us. We got another call several days later saying he had additional help and would be out the following Wednesday. Mike went over and above and came here with a support brace on and a bad limp due to his injury as well as the pain I'm sure he was experiencing and went up and down our basement stairs 2 days in a row to insure he gave us what he had promised us the customer. What a incredible guy he committed himself to what he promised and in the end delivered and oh what a superb job they ALL did assisting Mike.The outcome was awesome an incredible job completed in less then 8 hours with the cost being 100% of what was quoted and 2 very pleased happy customers. Their work was quite impeccable from beginning to end and we look forward to calling or recommending CARLSON HEATING and COOLING to all our family,friends and co-workers. They don't come any better then Mike and team.If I could rate him 10 stars I would Thank-you Mike,Son,Scrapper you are all appreciated.Do yourself a favor get the job done RIGHT,CALL MIKE @Carlson Heating And Cooling @ 815-243-0231 Leave a message and he will get back to you within a hour they also do Humidifiers.Air Cleaners.Furnace and Air Conditioning Cleaning Thank-you all again for all you excellant work and we wish Mike a fast and speedy recovery..............Jim and Samantha C Recommend 5 STARS

They Don't Clean Ducts !

Excellent. They were right on time, got to work, finished the job quickly and explained everything they did to me.

The owner Mike was on time for the appointment. He and his helper were friendly and knowledgeable. The did a thorough check, cleaned, stabilized the filter assembly, and several other adjustments to improve performance. Home is several degrees cooler. Very happy.

good things went well

We knew that it was time to check our furnace this year, so using Angie's List we discovered a furnace check coupon through Angie's. In reading the reviews we signed up to have our furnace checked by him. Mike was on time and explained what the check would be. He replaced our April air water pad ,also. The experience with him was great and the furnace is running top notch after his visit.

If we had to purchase new units I’m so glad we went with him! Great job !

I called on a Saturday afternoon thinking oh boy they are going to sock it too me on the price because it is the weekend. NOT SO!!!!! He was willing to come out ASAP. He was doing an install. So he apologized and said he had a customer scheduled for Sunday morning but he could come out Sunday afternoon. I asked how much for weekends (also it was Fathers Day) He explained no extra charge?????? I was shocked. We scheduled a time and day. Mike called before he came was very professional, and willing to answer all of my questions. He needed to replace the blower motor so I had to wait overnight for him to get it. He was here the next morning and finished the job. I am a happy customer.

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perfect. they did a great job. work was completed on the same day. new motor works like a charm,.

Went great! Mike was very friendly and on time with great communication.

Our furnace went out the afternoon before Thanksgiving day, we called another repair place and made an appointment for Friday, they never showed up and were not returning calls. So we started calling around and got hold of Carlson's. They came over within half an hour and diagnosed the problem. The circuit board wasn't available until Monday but they had it up and running then and were reasonably priced. We will call them next time our furnace needs any repairs.

Great! Mike returned my call quickly and scheduled the appointment for just a couple days later. He arrived right on time and immediately got to work. He did a good job and took the time to explain a few things to me. I will definitely use Carlson again for my air conditioner check up and future furnace needs. Thanks Mike!!

The price was reasonable.

It was installed quickly, with no mess. I would not hesitate to recommend them to any of my friends or family.

Fast, friendly and thorough service.

Very friendly father and son team. Explained what they were doing, showed me what I can do to maintain my furnace and answered any questions I had. I highly recommend.

Fast, informative on whats being looked at and for, I'll def. have Mike back out to the house for my systems yearly cleaning and repairs.

Very well and very smoothly

unknown

Thought we would need new, but they were great about making some adjustments that should last us for a few more seasons

unknown

Mike came out and was very professional and courteous. He even went out of his way to show me other aspects of my AC system as well. Thank you so much! I will call Mike for my next service issue for sure. The cost of services was very reasonable too.