Mr. Duct, Inc.

air duct cleaner, dryer vent cleaning service

About us

Founded in 2002 from a small office in Naperville, IL, Mr. Duct was born with a singular mission in mind: to improve the indoor air quality for the Greater Chicagoland community. Committed to doing so with both integrity and quality, owner Keith Thompson quickly hired his first three employees and gained NADCA certification—the industry’s most thorough set of standards for HVAC inspection, cleaning and restoration services. Our team continues to grow to this day, with a staff of 50 specializing in residential, commercial and industrial HVAC services. Whether you need a vent, furnace or air conditioner maintenance check, cleaning, repair or installation, you can always be sure of one thing: we’ll take care of all your heating and cooling needs!

Business highlights

23 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.71,202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
14%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.8
Showing 951-975 of 1202 reviews

Rick E.
07/2016
5.0
Extremely polite, accommodating, and professional service. Could not have been happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$355

Mike G.
06/2016
5.0
They were on time. Provided before and after video of my air ducts. Very efficient and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$395

michael d.
06/2016
5.0
They were very courteous, cleaned up very well, on time, they told me exactly what they had done and what the problems were and I was very satisfied with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dmitriy A.
06/2016
5.0
Very professional office and crew. On time, did a great job. Huge HVAC performance improvement. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul H.
06/2016
3.0
N/A

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Jim A.
06/2016
5.0
Easy to schedule. Professional. Arrived on time, worked fast and cleaned up the area when they were done. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$175

Richard G.
06/2016
5.0
Experience and well trained, polite and worked hard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$445

JOYCE M.
05/2016
2.5
The 2 young men who came to my house were very polite and nice. They explained what they were going to do and asked if I had questions. However, about half way through I noticed a gauge in my bedroom wall directly under a register. When I asked about it I was told the register had been dropped while being removed. After they left I also noted the chest in the same area had been damaged. I reported this to 2 different people at the Mr. Duct office and never heard back from anyone. I understand that this was an accident and the damage was not great, but I was very disappointed that no one seemed care that my property had been damaged. Also, when they were through with the project I was shown impressive before and after pictures. However, I have no way of knowing if these were pictures of my ducts or someone else's as I never saw them taking any pictures. For these reasons I can not recommend this company.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
1.0

$450

Michael M.
05/2016
5.0
The two technicians were very personable and knowledgable. Excellent service and I would hire them again. I would highly recommend Mr Duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$597

Lee K.
05/2016
5.0
Excellent service from talking with their representative by phone where she explained the process and cost. They clean the ducts and dryer vent. The technicians were on time, courteous, discussing each step of the process, which I appreciated. I am very happy with the service, would certainly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$449

Jennifer Q.
05/2016
5.0
Excellent customer service! I called to schedule my dryer vent cleaning and got same day service! The technicians were knowledgeable, on time, and courteous. I would recommend this company to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$156

Karen S.
05/2016
5.0
I was so happy with their customer service and with the job performed. They took care of an issue I had had for 2 years and had tried to get other companies to take care of. One made a mess of things and the other 2 didn't show up for appointments and then didn't return calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary T.
05/2016
5.0
This was the third time I worked with Mr. Duct. All around very easy to work with, they were right on time and extremely courteous. The work was thorough and outstanding.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Parimala S.
05/2016
4.5
Cesar and Emanuel arrived on time and were courteous and did a fine job of cleaning the air ducts. They also cleaned the dryer vent. I was shown the live picture of the duct before the job but not after. I have to admit that I forgot to ask to see it but when they started the work I had indicated that I would like to see both before and after live pictures. Our water heater is right by the furnace and perhaps, when they were working, they turned on the water heater drain valve by mistake. All night the water had been draining out of the water heater into the floor drain until I heard water running and shut it off. I called the office the next morning and they sent Emanuel back to check, which I appreciate. But the lady who handled the after service call from me could have been a bit more polite. Overall, I am happy with the quality of the cleaning itself. Price could have been better.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$420

Colleen B.
04/2016
5.0
Knowledgeable and was able to figure out what our problem was and address it. It ended up not being a straight forward cleaning and he was able to fix our venting issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$235

Nydia G.
04/2016
4.5
The customer service team is phenomenal. They called me right away and got me a next day appointment. Only have two minor complaints. I was not called prior to the arrival, and I also was not shown what the vents looked like prior to them completing the job so I really have no idea if they did a good job or not. That is why I rated the wok quality of the work a 3, because I have no idea.

Rating CategoryRating out of 5
quality
3.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro
$175

Nick K.
04/2016
5.0
Got a great deal and great service. Highly recommended for anyone in the market for duct cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter S.
04/2016
5.0
No need to quote anyone else. They were fair, honest, professional, quick, and polite.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$445

Contact information

599 Ogden Ave, Lisle, IL 60532

http://mrductcleaning.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed

Service Categories

air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed

Mr. Duct, Inc. accepts the following forms of payment: CreditCard
Yes, Mr. Duct, Inc. offers free project estimates.
No, Mr. Duct, Inc. does not offer eco-friendly accreditations.
No, Mr. Duct, Inc. does not offer a senior discount.
No, Mr. Duct, Inc. does not offer emergency services.
No, Mr. Duct, Inc. does not offer warranties.

Contact information

599 Ogden Ave, Lisle, IL 60532

http://mrductcleaning.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed