Mr. Duct, Inc.

air duct cleaner, dryer vent cleaning service

About us

Founded in 2002 from a small office in Naperville, IL, Mr. Duct was born with a singular mission in mind: to improve the indoor air quality for the Greater Chicagoland community. Committed to doing so with both integrity and quality, owner Keith Thompson quickly hired his first three employees and gained NADCA certification—the industry’s most thorough set of standards for HVAC inspection, cleaning and restoration services. Our team continues to grow to this day, with a staff of 50 specializing in residential, commercial and industrial HVAC services. Whether you need a vent, furnace or air conditioner maintenance check, cleaning, repair or installation, you can always be sure of one thing: we’ll take care of all your heating and cooling needs!

Business highlights

23 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.71,202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
14%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.8
Showing 276-300 of 1202 reviews

Mary G.
12/2019
5.0
My tech, Danny, came right on time. He was very friendly and explained exactly what he would be doing. Got the job done for the quoted price, and cleaned up after himself. My dryer had been taking forever to dry things - and after the cleaning it feels like I have a new dryer. I already put them on my calendar to call for a dryer vent cleaning next year. Highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Karen V.
12/2019
5.0
very prompt follow-up to Angies List inquiry

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$135

Dawn R.
12/2019
5.0
I contacted Mr. Duct to have my external dryer vents checked out. I’d never had my own machines before so what kind of regular maintenance was necessary all was new to me. But I knew something was up because my dryer was becoming less and less efficient, particularly on the highest setting, taking longer to work and using up too much energy. The guys from Mr. Duct were really great and despite some trouble moving the machines which apparently had been bolted into the floor, they worked quickly and figured out what the problem was. Turns out it wasn’t just that there vent was clogged with lint but the dryer vent cap outside was totally crusted over. So nothing—lint, air, moisture—could get through it. It was like a layer of solidified crud. Once they were done I ran the dryer and immediately saw the difference. The heat worked really well and everything dried so much faster. I’m very pleased with their work

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Michael F.
12/2019
5.0
Crew was very professional and courteous. Came a few minutes early and got the job done quick. Explained the process thoroughly and cleaned up when finished. Cost was as estimated. Would recommend them without any concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori S.
12/2019
5.0
The team was courteous and on time, got the job done the first time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$155

Linda A.
11/2019
5.0
They were very professional, very nice and did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$265

tom m.
11/2019
5.0
Happy that I finally found someone that knew what to do and did the job-//Well exceeded my expectations and we will welcome him back///. Everything he did was very good and we thank Mr Duct

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

WILLIAM S.
11/2019
3.5
Buyer Be Aware: If the Person doing the work tells You that you Cannot Use Your Credit Card (if After 5:00 PM), Do NOT Listen! Pay the Following Day during Business Hrs.!! Also, when my New HVAC System was being installed 2 Days After Duct Cleaning, the HVAC Contractors called Me into the Basement and Showed Me the Inside of the Ductwork just after Opening it: Tons of Debris Remained Inside! Hopefully, if You Hire, Your Experience Will Be Better...Good Luck!

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Mary M.
11/2019
3.5
no comment provided

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
4.5

Yes, I recommend this pro

Theresa P.
11/2019
5.0
Our service pros were on time, polite, knowledgeable, clean, professional and very hard workers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$295

Brian B.
11/2019
5.0
Mr. Duct was very easy to contact & schedule work. Mario and his coworker were also very thorough and communicative during service. Looking forward to using them again in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Herb G.
11/2019
5.0
All good. Courteous, professional, answered all questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark S. C.
11/2019
5.0
They explain what they are doing and how they are doing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn K.
11/2019
4.0
Mr. Duct adjusted the price for us while we were undergoing difficult financial times and we really appreciated that. They were very proactive in making sure that all of our needs were met. Workers were very professional and kind.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chuck M.
11/2019
4.0
We needed our dryer vent cleaned as part of a house inspection. Mr. Duct was easy to schedule and did a good job.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$130

Pat T.
11/2019
5.0
Very professional and respectful

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Tonya E.
11/2019
5.0
I was totally satisfied with service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$265

Allyson G.
11/2019
5.0
The team was polite and very knowledgeable about the service. Would recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward S.
11/2019
5.0
Nick was outstanding. He explained everything in detail and even showed me before and after pictures and videos. This information insured this was my house by showing a continuous video of and object in my house next to the duct and then into the duct. Usually you get what you pay for, but in this instance I received much more than that. I received excellent customer service and high quality professional work at an extremely reasonable price. I ve recommended Mr. Duct to family and friends and told them to ask for Nick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Henry R.
11/2019
5.0
They did a great job,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey V.
11/2019
2.0
The service technician was very courteous, and they spent almost three hours at my home. As they were leaving, I asked if I was going to see the before and after camera shots. He told me they would be emailed. After they left, I inspected the area of the basement where they cut into my ductwork. They left the space with small and sharp metal clippings on both my furniture an floor. When I found this, I send Mr. Duct an email. They offered to come back out and clean up. The problem I had was I had to wait for them to come back out, and I needed to be there while they did it. So it meant that I would miss more work and not get paid. I cleaned it up after work hours on my own. They basically through there hands up saying they would fix it during normal business hours. I would have thought a credit for my time of over an hour vacuuming and picking the pieces out of my carpet would have been suggested, but it was not. Therefore, all I can do is warn the next buyer of their services to check the whole house for the quality of their clean up. It was non existent at my home.

Rating CategoryRating out of 5
quality
1.5
value
2.0
responsiveness
2.5

$455

Contact information

599 Ogden Ave, Lisle, IL 60532

http://mrductcleaning.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed

Service Categories

air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed

Mr. Duct, Inc. accepts the following forms of payment: CreditCard
Yes, Mr. Duct, Inc. offers free project estimates.
No, Mr. Duct, Inc. does not offer eco-friendly accreditations.
No, Mr. Duct, Inc. does not offer a senior discount.
No, Mr. Duct, Inc. does not offer emergency services.
No, Mr. Duct, Inc. does not offer warranties.

Contact information

599 Ogden Ave, Lisle, IL 60532

http://mrductcleaning.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed