D. WELLS AUTOMOTIVE SERVICE

Founded 1967 • With Angi since February 2009

4.9

(12) Verified Reviews

Business Details

Phone Number

Address

7365 GRAND AVE

Gurnee, IL 60031

Description

Complete Automotive Service Repair

Verified Reviews

A few reviews for this pro...
Patrick K.
5.0
10/21/2020
Consistently trustworthy, expert and professional. What else do you need in a repair shop? Just brought my latest “new to me” car for a full shake down and scheduled service not performed by the last owner. Partnering with D Wells is the secret to a long life for any car.
Description of Work
Many things over 20 years...
Category
auto repair
Paul K.
5.0
05/31/2020
The entire AC system has to be replaced on this vehicle, when the compressor quits. Bad engineering decision by the manufacturer, but D Wells handled everything appropriately, and got it done quickly. They provided a loaner vehicle, which was a huge plus! I've been a customer here for 20 years or so, and have no reason to consider anywhere else. They're good, honest folks!
Description of Work
Air conditioning system quit working...
Category
auto repair
Larry P.
5.0
01/10/2017
We've always been happy with them.
Description of Work
We used D. Wells Automotive for auto service. They did an oil change for my husband.
Category
auto repair
Larry P.
5.0
08/24/2016
unknown
Description of Work
.
Category
auto repair
Roger M.
5.0
07/27/2016
unknown
Description of Work
.
Category
auto repair
Jennifer D.
5.0
09/04/2015
unknown
Category
auto repair
David J.
5.0
06/08/2015
I've been using Wells Auto for many years. They charge a fair price and do quality work. I recommend them for tires, brakes, suspension and general vehicle maintenance.
Description of Work
Oil change.
Category
auto repair, car tires
Chad A.
5.0
06/05/2014
They always seem to find a way to squeeze you in when you need service, the waiting room if very comfortable with free coffee, and TV. Bathrooms are very clean, and their prices are very fair. I will use D. Wells anytime I need service since they do more than just tires.
Description of Work
Put on New Tires purchased from Tire Rack.com.
Category
auto repair
PATRICIA R.
5.0
07/19/2012
It went great. They were very professional and helpful.
Description of Work
They fixed my air conditioning in my car. I had previously taken my car to another mechanic and they mis diagnosed the problem. The very first time I took the car in, Wells did not charge me as they couldnt find anything wrong with the air conditioning. I finally took it in when the problem was happening, and they found it and fixed it. It works great now.I have definitely found a new mechanic.
Category
auto repair
Daryl P.
5.0
08/24/2009
I originally called Wells for tires and I had already done homework on the tires I wanted. They did not carry the brand that I wanted, but they said they would research the brand and get back to me. When they called back they told me the tires I wanted were excelllent and that they would order them for me. They did not try to push a brand they had on premises which impressed me. When my radiator failed they promptly fixed it for me and also advised me of problems that might have occured as a result of some work that was done at another shop. They did not attempt to do more than what I asked. They also gave me background information that helped me with the dispute I was having with the other shop as a result of the information they gave me. When I had problems with the fan motor they replaced they promptly fixed it and did not attempt to bill me anything additionally for the work. Wells Automotive was prompt, courteous, and HONEST. I am completely satisfied and will continue to use their services!
Description of Work
Purchased a set of tires for my Jeep Cherokee. I also had a radiator,fan and fan motor replaced in a seperate visit.
Category
auto repair, car tires
HELEN H.
5.0
02/24/2009
Apart from the tires, we get the maintenance done on the jeep by them. The last time I used them was for standard service and oil change. At some point, no matter how good a person is, they make mistakes. They are extremely good at making up for it and that is the best thing about them. It is not often that I have a problem with them. They tried to fix something and it did not work, so I took it back to them they corrected it. They normally waive off the additional charge. They are great to work with and treat you fairly.
Description of Work
We take the car to Well s Goodyear.
Category
auto repair
David C.
1.0
12/05/2005
VERY UNPROFESSIONAL NOT TO CALL BACK AS PROMISED. NOTHING BUT A WASTE OF MY TIME.
Description of Work
CALLED D WELLS FOR TIRE ESTIMATE. AN UNKNOWN LADY TOOK ALL THE INFORMATION AND SAID THAT SHE WOULD INVESTIGATE AND CALL ME BACK. SHE NEVER RETURNED THE CALL.
Category
car tires

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    Auto Service
    Auto Tires
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    No
    Payment Options
    American Express, Check, Discover, MasterCard, Visa, Financing Available
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Full Service Auto. Goodyear Tires. General car maintenance.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about D. WELLS AUTOMOTIVE SERVICE

    How is D. WELLS AUTOMOTIVE SERVICE overall rated?

    D. WELLS AUTOMOTIVE SERVICE is currently rated 4.9 overall out of 5.

    What days are D. WELLS AUTOMOTIVE SERVICE open?

    D. WELLS AUTOMOTIVE SERVICE is open:

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 3:00 PM

    What payment options does D. WELLS AUTOMOTIVE SERVICE provide

    D. WELLS AUTOMOTIVE SERVICE accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available

    Does D. WELLS AUTOMOTIVE SERVICE offer free estimates?

    No, D. WELLS AUTOMOTIVE SERVICE does not offer free project estimates.

    Does D. WELLS AUTOMOTIVE SERVICE offer eco-friendly accreditations?

    No, D. WELLS AUTOMOTIVE SERVICE does not offer eco-friendly accreditations.

    Does D. WELLS AUTOMOTIVE SERVICE offer a senior discount?

    No, D. WELLS AUTOMOTIVE SERVICE does not offer a senior discount.

    Are warranties offered by D. WELLS AUTOMOTIVE SERVICE?

    Yes, D. WELLS AUTOMOTIVE SERVICE offers warranties.

    What services does D. WELLS AUTOMOTIVE SERVICE offer?

    D. WELLS AUTOMOTIVE SERVICE offers the following services: Full Service Auto. Goodyear Tires. General car maintenance.