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Furtastik

Founded 2010 • With Angi since June 2010

2.7

(3) Verified Reviews

Business Details

Phone Number

Address

2750 N Ashland Ave

Chicago, IL 60614

Description

The idea of starting a pet service business like Furtastik because of Oscar. Oscar is a treasured member of our family and we believed he deserved a much better option for his grooming, daycare, and boarding needs. We tried almost every local facility and found them all to be lacking in some way. We couldn't believe there wasn't a place that was clean, cheerful, intimate and provided real hands-on attention to Oscar and his friends. Most daycares we tried actually charged extra for petting and cuddling. Our goal for Furtastik is to provide a safe, happy, clean and loving environment for all our neighborhood dog friends. We have established a simple services pricing schedule with flexible options to accomodate our client's individual needs. Along with our current services (grooming, daycare, walking) we will soon expand into pick-up service, in-home sitting, overnight boarding and training. In the beginning we want to focus on our core services and products to ensure we meet our high expectations....

Verified Reviews

A few reviews for this pro...
2.0

06/25/2012


C P.

The main issue with this business is the demeanor and professionalism of its owner. I brought my small dog in for grooming at 9:30 AM, for a 9:30 AM appointment. I was greeted by a groomer and we discussed what was need for the grooming. At 12:30, I returned to be told by the owner that the dog would not be ready for another 30 min. Upon inquiry, the owner told me that the reason was the groomers never come until the earliest appointment at 10 AM and that I should never have been given a 9:30 AM appointment. Interestingly, there was another customer there picking up her dog who also had a 9:30 AM appointment. When this untruth was pointed out, the owner then told me that the reason it was late was because the dog was too squirmy. She then went on to indicate that I should not have scheduled a grooming on a day when I had to be at work by 1:30, and other unsavory comments. Upon review of other feedback on yelp, it seems there is a pattern of stating untruths and putting blame on the customer. The owner takes what seems to me to be a disturbingly aggressive stance against customers, writing aggressive and unpleasant responses, and perhaps even to the point of threatening legal action. I would definitely go to the groomers again, as the work itself was fine, but issue of honesty is a big enough problem that I will not return.

Description of Work
A full-service bath and groom on a small dog.

Category pet grooming

1.0

04/28/2011


Zack P.

Warning!!!!!! My dog was going to daycare at Furtastik and had a major incident happen to her. While under Furtastik’s care with their employee and with their equipment while going for a walk she somehow got off her leash. Instead of the employee trying to retrieve her she went back to Furtastik to tell the owners. By the time they found her she was struck by a car right by their intersection. They took her to their hospital and she needed 24 hour a day care for roughly 36 hours. She then required a full hip replacement surgery. This left her immobile for 3 months and costs thousands of dollars. They initially offered to pay for everything and said they would file with their insurance for a full refund of the incident cost. I told them I would cover the initial expenses and they could pay me when their insurance claim went through. Their insurance claim was denied and when I asked for financial support they flat out refused to help pay for a single dollar of the costs. Furtastick denied any wrong doing in this matter and said they were not responsible for any aspect of this incident. Furtastik employee laughed when I told him he should accept responsibility for this incident. Their website says they promote a safe environment but this does not seem to be a safe environment based upon my experience. I have since looked into a few other day care facilities in the area and they all have stated they cover any medical expenses that a pet may incur under their care. I would strongly recommend other local day care facilities based on my experience. Please be very careful and think if you would like your pet to be under this care.

Description of Work
Warning!!!!!! My dog was going to daycare at Furtastik and had a major incident happen to her. While under Furtastik’s care with their employee and with their equipment while going for a walk she somehow got off her leash. Instead of the employee trying to retrieve her she went back to Furtastik to tell the owners. By the time they found her she was struck by a car right by their intersection. They took her to their hospital and she needed 24 hour a day care for roughly 36 hours. She then required a full hip replacement surgery. This left her immobile for 3 months and costs thousands of dollars. They initially offered to pay for everything and said they would file with their insurance for a full refund of the incident cost. I told them I would cover the initial expenses and they could pay me when their insurance claim went through. Their insurance claim was denied and when I asked for financial support they flat out refused to help pay for a single dollar of the costs. Furtastick denied any wrong doing in this matter and said they were not responsible for any aspect of this incident. Furtastik employee laughed when I told him he should accept responsibility for this incident. Their website says they promote a safe environment but this does not seem to be a safe environment based upon my experience. I have since looked into a few other day care facilities in the area and they all have stated they cover any medical expenses that a pet may incur under their care. I would strongly recommend other local day care facilities based on my experience. Please be very careful and think if you would like your pet to be under this care.

Category kennels

5.0

12/15/2010


Brad G.

Drop off and pick-up is easy. Even though they are located on Ashland, there is a loading zone area right outside their front door so there are almost always empty parking spots. They are open early and stay open late so pick-up and drop-off before / after most work days is very easy. They also do a solid job with basic grooming. Overall, I would highly recommend Furtastik!

Description of Work
We have brought our 1 year old Airedale puppy to Furtastik for at least 10 days of day care since they opened earlier this year and we couldn't be happier with their facility and how they treat our dog. We have also trusted Furtastik with our puppy for a 3-night long overnight stay, and they take care of some basic grooming for us. Overall, whether it's for grooming, day care, or overnight boarding, we can trust they will handle our dog properly, lovingly, and respectfully. They have yet to disappoint us, and it is our pleasure supporting this local and family-run business! We will absolutely continue to bring our dog to Furtastik for as long as we live in Lincoln Park.

Category pet sitters,kennels,pet grooming

    Other local Pros in your area

    Cat Calls

    Since 1986 we have offered complete care in your home for all types of pets, including daily dog walks, daily visits while you are away, house sitting, plant care and a variety of other services. We serve the near west suburbs of Chicago, as well as the Loop and River North areas. We are fully bonded and insured. A visit to your cat(s), rabbits, birds, fish, ferrets or other pets includes whatever you indicate. Basically we will clean the dishes, put down fresh food and water (and treats), and clean litter boxes. We also give the pets personal attention as desired, including play, grooming and medication administration. We have a staff of professional, experienced pet lovers, and we will send your personal sitter to meet with you and your pet prior to the initial visit or series of visits. The sitter will conduct a thorough interview to obtain details including instructions for feeding, administering medications, use of home security system, and whatever else applies to your personal situation. We also have back-up representatives to cover if your regular sitter isn’t available. 12 employees. No subs. Cost is determined by the job. No travel charges. Ask about Angie's List discount.  

    Animal Grooming
    Animal Boarding Kennels
    Animal & House Sitting
    Animal Training
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    MasterCard, Discover, Check
    Senior Discount
    No
    Warranties
    Satisfaction

    Services Offered

    Furtastik is a new dog care facility with a unique approach... high quality services and products at great values. We offer a full range of services and select products with a focus on a true holistic approach to your pets well being. Our first 3,000 square foot, climate controlled facility in Lincoln Park/Lakeview is designed to provide an intimate, hands-on setting for bathing, grooming, daycare and more. We limit our pet daycare enrollment to no more than 20 dogs at a time. Our grooming s

    Services Not Offered

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    Frequently Asked Questions & Answers about Furtastik

    How is Furtastik overall rated?

    Furtastik is currently rated 2.7 overall out of 5.

    What days are Furtastik open?

    Furtastik is open:

    Sunday: 10:00 AM - 6:00 PM

    Monday: 6:30 AM - 7:00 PM

    Tuesday: 6:30 AM - 7:00 PM

    Wednesday: 6:30 AM - 7:00 PM

    Thursday: 6:30 AM - 7:00 PM

    Friday: 6:30 AM - 7:00 PM

    Saturday: 10:00 AM - 6:00 PM

    What payment options does Furtastik provide

    Furtastik accepts the following forms of payment: MasterCard, Discover, Check

    Does Furtastik offer free estimates?

    Ask Furtastik for details on free project estimates.

    Does Furtastik offer eco-friendly accreditations?

    No, Furtastik does not offer eco-friendly accreditations.

    Does Furtastik offer a senior discount?

    No, Furtastik does not offer a senior discount.

    Are warranties offered by Furtastik?

    No, Furtastik does not offer warranties.

    What services does Furtastik offer?

    Furtastik offers the following services: Furtastik is a new dog care facility with a unique approach... high quality services and products at great values. We offer a full range of services and select products with a focus on a true holistic approach to your pets well being. Our first 3,000 square foot, climate controlled facility in Lincoln Park/Lakeview is designed to provide an intimate, hands-on setting for bathing, grooming, daycare and more. We limit our pet daycare enrollment to no more than 20 dogs at a time. Our grooming s