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Find top pet groomers in Saint Augustine, FL

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Recent Dog Grooming Reviews in Saint Augustine

  • Luba's Pet Studio
    Unfortunately, this business has given us our worst experience with groomers in the 23 years that we have owned schnauzers. Our dogs had some mats and while they called us and left a message to discuss, they did not wait for a response. The groomer shaved them down completely against our wishes and without discussing with us beforehand. Our youngest dog’s ear was nicked in the process and has some slight razor burn. While we understand mats can be difficult, the decision to shave without first discussing with us indicates the type of rush they are in while grooming. In hindsight, there are other reviews noting that there have been burns on dogs from grooming and a refusal to discuss options on grooming. Our dogs have had long beards and fur for years and we are devastated at this grooming job. Although the staff took responsibility and didn’t charge us, the damage was done and isn’t easily fixed. We appreciate the gentleman who apologized to us. At the end of the day the owners should have had clear procedures in place to avoid this type of error. We are probably looking at a year plus to regrow the hair back to normal. We absolutely will not return to this business and will be going elsewhere. While we caution others with dogs so that they can be aware of what occurred to us, we hope that the owners address this issue to avoid future issues read less
    Kay W.
    Everyone here, from the front desk to the groomers, is awesome. Making appointments is easy; we are always greeted with smiles (and oohs and ahhs for the kitties) and I can leave my cats knowing they are well taken care of and not stressed out. Their grooming work is fantastic - my very long haired cats come home looking and smelling great. They love the blueberry facials! Having long haired cats for over 25 years now, I can honestly say this is the best groomer I have ever used read less
    Lee O.
    We saw Bath House on Angie's List and decided to give them a try. Our dogs were definitely in need of some TLC. I called and made an appointment for the following Monday morning. We arrived on time and the outside of the premises includes a pee station for the dogs before they go inside. We talked with the owner and were pleased to hear that they are a no discipline shop. This means that they do not discipline your pets even verbally. We left our dogs in their hands and they said they would call us when they were ready. Around 2 pm we got a call that the dogs were ready to be picked up. We picked up the dogs and they were very well groomed and bathed. Both of them smelled better and their thick coats had been cut down to make them more presentable. Both of them had bandannas that gave them a good smell. We will be making another appointment for them soon read less
    Jeffrey E.
    They were wonderful. Our dog loved going there, she was very happy, never agitated or nervous. Every person I saw there was raving about the care they provide to each animal. They were very knowledgable and extremely nice. They have been there for 34 years, so they have obviously been providing good care read less
    Robert M.
    I am fostering a dog named Danny and when I got him from the shelter he was very dirty and his skin was flaking. I called Bath House based on a referral from a friend who loved her experience there. They said they go by size for the price and Danny being a Beagle would be $18. But when the owner Rae found out I was Danny's foster she told me it was FREE! Wow what a great surprise! Rae said they love what they do...consider it fun and they wanted to contribute to Danny's fostering by offering this service to us. It's a cute location...even a pink fire hydrant out front; Danny happily went with them and when I picked him up he looked great and I could tell really enjoyed his experience. They were very casual about how long he could stay...said no rush we close at 5:30, I had left him off at 11. What a wonderful experience with people who love animals read less
    Amber G.
    They are great, super friendly and flexible. You can get in the same day you call. They do a very thorough job and I will use them again in the future.
    Kimberly Z.
    Very professional and took the time to get to know my furry kids. Very pleased & highly recommend.
    Tammy B.
    I discovered fleas on my cocker spaniel (to my horror) and tried to bath her myself. Fleas didn't go away, so I contacted the Bath House based on other Angie's List reviews since I couldn't get ahold of my regular groomer. They were very quick to respond and told me I could bring her the next day. I was very impressed with the facility and the staff. Easy parking and check-in was painless. You could tell that everyone really liked dogs. I dropped her off at 9 a.m. and was called at 1:30 p.m. for pickup. My dog looked great, and did not seem stressed at all which is unusual because she usually freaks out at places like this. The price was very good. If I didn't have another groomer I was loyal to, I would go back in an instant read less
    Daphne W.
    A very courteous and considerate staff along with professional services. Very accomodating with a comforting environment for my American Ragdoll male cat. He put up a bit of a fuss but they knew how to professionally handle him to get the job done. The quality of the groom was exemplary and I intend on returning for a future visit. Thank you so much read less
    Jake S.
    We had our two Labradoodles with them on a Saturday for a full service grooming. The experience from the initial phone calls to set up appointments through drop off to pickup was handled very professionally. Everyone we spoke with throughout the process was smiling and pleasant to deal with. We arrived at the business location around 8am and were greeted by Rae at the door. All offered services were described in detail after which Rae took detailed notes on exactly the types of hair cuts and other grooming we wanted for each dog. The shop was spotless and both dogs went with Rae without any issue. We received a call later that day to let us know that the dogs were ready for pickup. When we got there, they brought each dog out individually and gave us a chance to look over the work. The boys looked excellent! They were both happy and relaxed. I received a call from them on Wednesday to check up and see how we liked the cuts and if there were any issues. This is a nice touch and one that I haven't experienced with any other groomer. We've used several local groomers over the years for these two dogs plus previous ones. The Labradoodles require cuts that are "just so" so that they still look like 'doodles when done. So far, this groomer is the only one that's gotten it right. Overall, these are the best local groomers we've had the pleasure to deal with and we would highly recommend them to anyone who asks read less
    Darin D.
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dog groomers in Saint Augustine

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