Culligan Water - Tampa

"Thank you for your feedback. Your comments describe our Culligan service perfectly. Your Culligan Man will always do a full water analysis after your existing equipment. In many cases, any adjustments or repairs needed can be performed on the spot by our service department. When we leave, we want to be sure the consumer has a full understanding of their equipment and the water coming into their homes. We'll leave some options for salt delivery, maintenance plans, and even pricing for renting or purchasing a Culligan system in the future. Let us know how else we can help. Sincerely, Brian Kennedy General Manager Culligan Water"

"Thanks for allowing us to turn this poor rating into an A! Your Culligan Man, Lee, is passionate for providing great service in New Tampa. Glad he could help you out, and let us know how we can be of further service in the future. Sincerely, Brian Kennedy General Manager Culligan Water"

"Thank you again for your business! Your Culligan Man Lee has been taking care of families in the Tampa Bay area for nearly 3 decades. Glad to see your equipment was working great, and the whole process was smooth and easy. Remember, we deliver and fill salt for customers with any brand equipment, and always make sure to check the system every 2 months at no additional charge - all this at only pennies more per pound than picking it up those heavy bags yourself. Let me know if you have any additional questions. Brian Kennedy General Manager Culligan of Tampa"

"Thank you for the review, and I apologize that you feel we have not provided excellent service to your family. We present customer feedback to our whole team at every bi-weekly customer service meeting. Our goals are simple: identifying and repeating those processes that generate the many 'A' ratings, and minimizing and eliminating those that generate a lower rating. While we may stub our toe every now and again, will always be here to make it right. Because we are a family owned business, our neighbors, friends, and family members know we proudly represent Culligan in our community. Everybody deserves great water and great service, and we hope to continue to demonstrate those beliefs to you and your family. Thank you for your business! Brian Kennedy General Manager Culligan of Tampa"

"Thank you for the kind words and perfect description. We hear this from our customers all the time: "If we knew how good our water could be, and how easy it was to get a Culligan system for our whole house, we'd have done this years ago!". As you found out, Tampa has super hard water with a strong smell of chlorine, and Culligan has an affordable and easy solution for your whole home. Thank you for allowing us to serve you! Brian Kennedy General Manager Culligan Water"

"Hi Mr. [Member Name Removed], Sorry for the late response. We did have a setting incorrect in our Angie's List business center, so we were not able to see your inquiry for a few days. Please let me know if you have any questions regarding your current water system, or if we can be of any service to you in the future. Thank you, Brian"

"Thank you for the 'A' rating from north Pasco county! Dade City residents know they deserve great water from every tap in their home, and Culligan will custom match a system for your needs and budget. Brian Kennedy General Manager Culligan of Tampa"

"Thank you for allowing Culligan to serve your family's water needs, and thank you for giving Bob and Steve an 'A' for their efforts. Both of those team members have been providing Polk county residents with clean, soft, and pure water for many years and take a lot of pride in their work. Sincerely, Brian Kennedy General Manager Culligan of Tampa"

"'As expected' - Simple, fast, affordable, and with a smile should be expected by every customer, and we expect our team to deliver on that promise every time. Thank you for your business and the 'A' rating! Brian Kennedy General Manager Culligan of Tampa"

"Thank you for the great review. Customers really love that salt and inspect special on Angies List. I'm glad Paul found your system to be operating well still after all these years, and please let us know if you'd like us to start delivering the salt again, which includes a free water test every two months, for just pennies more per pound."

"Thank you for taking the time to review our company, and I apologize for your experience. We are a local franchise company and our team of more that 70 Culligan men and women takes great pride in serving our community. As you can see by the [Member Information Removed] plus A rated reviews on this site, our goal is customer satisfaction, no matter the cost. I reviewed your account and confirm that we installed your system, serviced your account with our Platinum technician twice and removed your system with a full refund around 100 days later. We will never make any customer keep a system that doesn't work for their water conditions, and if given the opportunity, we could have made sure your water was perfect as well. We install hundreds of systems per month, and serve over 12k customers in the Tampa Bay area who will never need to purchase a water softener or filter again due to our Platinum Care Plan which covers everything bumper to bumper, including salt delivery and service. I am happy you were able to find a solution that works for your family. Please contact me if we can ever be of further service or if you would allow a fellow Plant City neighbor to buy you and your wife a strawberry shortcake as a peace offering. Thank you, Brian Kennedy GM Culligan Water"

"Thank you for the great review. Please contact me directly if you have any questions or if we can be of any further service. Brian Kennedy, GM Culligan Water"

""A" ratings are why we do this! Your salesman Lance and installer John are just awesome Culligan Men, and love providing families with safe and luxurious Culligan Water. The best part is yet to come, because with Platinum Care, this is the last water system you'll ever need to purchase. Salt, service, parts, labor - everything's always covered."