Integrity Restoration

3.7

(54) Verified Reviews

Founded 2005 • With Angi since March 2011

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Business Highlights

Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Licensing

Licensed
  • Trade License Number
  • MRSR2249
  • Trade License Locale
  • STATE OF FLORIDA
  • Trade License Authority
  • Mold Remediator
  • Trade License Expiration
  • 07/01/2018
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM

Company Contact

26 Industrial Loop E Suite 174

Orange Park, FL 32073

Description

Integrity Restoration technicians provide 24 hour emergency damage services for flood, fire and mold damage restoration. Integrity Restoration services include temporary repairs and emergency mitigation. Once the full scope of damage is assessed, we begin with permanent repairs including water extraction and drying, pack out of room contents, structural repairs, thorough cleaning and inspection. Each loss is different, but the construction process in mitigating damage, restoring property, and managing the recovery process remains consistent, dependable, and reliable....

Verified Reviews

3.7

(54) Verified Reviews

Ratings Distribution

5

31

4

4

3

0

2

5

1

14

Rating Details

Price

3.9

Professionalism

3.7

Punctuality

3.8

Quality

3.9

Resposiveness

3.8
Read reviews by category
water damage restoration (48)mold removal (19)plumbers (18)home remodeling (7)excavating (2)air duct cleaning (1)HVAC Companies (1)
Showing 1-10 of 54 reviews
5.0

01/15/2021

Brandon really did the bulk of the leg work. Professional team that came by and completed everything from leak detection to rapairs. If your in need, please use them!!

DESCRIPTION OF WORK
Repairs from 2nd story leak

CATEGORY excavators,plumbing,water damage restoration,home remodeling,mold removal

COST $7,900

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/15/2021

5.0

10/22/2020

Great ! Work was done quick and very professional.

DESCRIPTION OF WORK
Flooring painting

CATEGORY water damage restoration

COST $15,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/21/2020

5.0

09/30/2020

Mathew suggested connecting with the missing part we opted to do it ourselves Mathew didn't charge anything

DESCRIPTION OF WORK
Drain pie to be connected

CATEGORY plumbing

HIRE AGAIN? Yes

WORK COMPLETED ON 09/30/2020

2.0

12/11/2019

They cannot be trusted. They refused to provide an itemized bill, charged me more than was agreed upon, and file a lien on my home. I personally had to finish some of the work and re-do another part.

DESCRIPTION OF WORK
remediation for mold and reconstruction

CATEGORY mold removal

COST $55,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/03/2019

SERVICE PROVIDER RESPONSE

This is an Insurance Claim. Our fiduciary responsibility lies with the Carrier not the Insured. Mr. [Member Name Removed] is the Insured; his only responsibility is the payment of the deductible, which is a Florida Statutory requirement. Because Mr. [Member Name Removed] did not want to pay his deductible, we had to file a Lien against his home. Unfortunately, that is the only recourse Florida Law...
1.0

11/27/2019

They did repair the broken waterline/pipe in the single bathroom, they used heavy equipment to mitigate standing water in the wall drying it out (for 2 days). They were to comeback pickup their equipment and complete the installation of the remaining 2 other faucets that they were supposed to install in the master bedroom bathroom. They left and never returned to complete the job. The worker who i...

DESCRIPTION OF WORK
Fix broken waterline/pipe just inside the bathroom drywall and install new faucet in that same bathroom and install 2 other faucets in the master bedroom bathroom.

CATEGORY plumbing,water damage restoration

COST $667

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/26/2019

SERVICE PROVIDER RESPONSE

Thank you for taking the time to write this review. We provided you with the services you paid for. You requested additional work to be done, but did not want to pay for it. I don't believe it is fair for you to give us a bad review because you expect us to work for nothing. The breakdown is as follows: $330.36 for plumbing work - which is a very reasonable charge for the work we did. The mitigati...
4.0

10/31/2019

I broke a water line and this flooded a bathroom, bedroom, hallway, and a part of my kitchen. The water restoration began the same day of the water leak. Total time for water restoration was about 6 days. Mold testing and restoration was the next step. This took about 14 days, including the restoration of the mold. Main time delay was sending the test to Texas for analysis. Final step was the reco...

DESCRIPTION OF WORK
water and mold restoration/ reconstruct

CATEGORY remodeling,water damage restoration,mold removal

COST $20,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/31/2019

1.0

09/27/2019

After several phone calls a plumber was finally assigned to repair a toilet at 11:00am today. He called at 10:30 to say he would be 30 minutes late. He never called back and never returned my calls. It's now 6:17pm and I'm going out to dinner after wasting all day waiting around for a no show.

DESCRIPTION OF WORK
toilet repair

CATEGORY plumbing,water damage restoration

WORK COMPLETED ON 09/27/2019

SERVICE PROVIDER RESPONSE

There was obviously a misunderstanding or miscommunication. My tech tried several times to reach out with no success. He actually drove by the address and couldn’t get anyone to come to the door.
5.0

08/28/2019

It went really well, they kept open communication with me and work performed went really well. Would definitely hired again in the future

DESCRIPTION OF WORK
Garbage disposal installed, and faucets installed throughout the house

CATEGORY plumbing,water damage restoration

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/29/2019

5.0

07/31/2019

Integrity was awesome. It was a 1 stop shop to mitigate the water damage and to coordinate the build back portion of the job. During the build back, Charles was very helpful in explaining the process, coordinating the job, and executing on exactly what I wanted for the house. He was very responsive and helpful on the job and everything turned out great.

DESCRIPTION OF WORK
Water Mitigation and Build Back

CATEGORY remodeling,water damage restoration,mold removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/31/2019

5.0

03/21/2019

After my initial review, the owner himself called me. He was very surprised and concerned that the job was going as poorly as I had stated - he had no idea, and our file did not accurately depict what was happening at the house. The owner was professional and apologetic. He immediately sent over one of his top rated employees to review the work already completed and look at what still needed to be...

DESCRIPTION OF WORK
After water heater leak much needed repair

CATEGORY plumbing,remodeling,water damage restoration,mold removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/20/2019

Images

Photo for Integrity Restoration - 26 Industrial Loop E, Orange Park, FL - 37775330

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Services Offered

Water Damage & Extraction. Mold Removal. Carpet Cleaning. Drain Cleaning. Indoor Air Quality.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
Emergency Service
Yes
Warranties
Yes