Cool-R-Us, Inc.

heating & cooling contractor, handyman service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Cool-R-Us, Inc., is family -owned and operate a new and thriving business opening in 2007. However, Lek Gjoka, owner, has over 23 years of experience in the HVAC field. Cool R Us is an independent Trane Comfort Specialist dealer serving the greater Jacksonville area. We are committed to providing excellent customer service, as well as the latest product innovations in cooling, heating, and indoor air quality. When it comes to your peace of mind regarding your homes comfort and safety, it is important to have a relationship with a professional organization that stands behind their work and products. At Cool R Us, you will find our highly trained and experienced personnel are willing to do just that. We hold ourselves to the highest standards, and with our 24 Hour Guarantee, youll experience the industrys quickest response time to your requests.

Business highlights

18 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 226-250 of 325 reviews

Renee L.
07/2010
5.0
Of coarse like everyone, we needed a new A/C system installed right away and Cool-R-Us was able to do it the same day our old system broke. Lek the owner came out and did a quick inspection and said he would be back in 1 hr with the new equipment. 1 hr later he arived with all new Trane equipment and started to work on the install himself until his other installers showed up to complete the job. I contacted over 15 diferent A/C companies and they all told me it would be a few days before they could do anything. All in all Lek and his team delivered a professional install and a satisfied customer. I will definetly refer him lots of business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clay T.
07/2010
5.0
We called them to come look at our old a/c unit. We set an appointment online and they called within 5 minutes on Sunday to confirm. They showed up ontime for the appointment and recharged the unit and is working great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Penny C.
07/2010
5.0
The best...Honest, dependable, Best price for the best product & best service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

STEVE H.
07/2010
5.0
Cool-R-Us, Inc submitted a timely quote which was lower on the same equipment than four (4) other A/C contractors. The installation was scheduled and performed in a timely manner. The installation crew was very efficent and answered all questions. The installation crew cleaned up every detail before the left. Warranty paperwork and owner instructions were presented in a file and they even registered the installation with the manufacturer. The owner followed up with a phone call a couple days after the installation to see if everything was working. If I need service, I hope their service is as good as the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John D.
07/2010
5.0
Prompt courteous service.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Christine G.
06/2010
5.0
Lek was very persistent but accommodating. He contacted me often to see if I was ready to put in the new unit, and made sure I was happy with my choice. On time, good price, finished early and made sure all was working well before he left. A+

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Andrew G.
06/2010
5.0
Lek & his team at Cool-R-Us were very professional, did everything they said at a fair price. They were knowledgeable, efficient and reliable. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Belinda S.
05/2010
5.0
He came out on a Sunday and looked over my system (which was dead). He was very courteous and professional and explained all my options. They were out on Tuesday and installed a new Trane system for much less than the competition. I would definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard S.
05/2010
5.0
Responded courteously to a late late call on Friday afternoon and were able to work with us on our schedule (had a ball game to get to) to help fix our system without having to come back out over the weekend or Monday. We are repeat customers and will continue to call Cool R Us first if we have troubles. Thank You!!!!!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe R.
05/2010
5.0
I was very satisfied,very professional,very good price,finished job in 3 hours. I would highly reccomend. Joe R.,Ponte Vedra Beach, Fl.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

D R.
05/2010
5.0
Great job, completed in excellent time. Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Trey B.
04/2010
4.0
They showed up on time, and completed the entire job in a fast, efficient manner. Kept me in the loop, throughout the process, so that I knew what they were doing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

theodore m.
03/2010
4.0
lek was very good at explaining questions and relieving any problems. overall a very good experience

Rating CategoryRating out of 5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Joy D.
03/2010
5.0
On time, knowledgeable, courteous. Did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

frank e.
03/2010
5.0
excellent installation time completed within two days including all electrical systems,i will re-use if i had to and would recommend cool-r-us to potential customers.i just needed to be well informed about all the conditions of how the cold weather and by not having my attic insulated will effect the units performance.called them twice to come out to troubleshoot my unit and had to have a some technical advice on how to run my unit properly(need to explain in lay mens terminology).oh by the way i insulated my attic will see next year what happens!

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Robert M.
03/2010
4.0
Very good service and competitive prices

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Robert N.
02/2010
5.0
Mr. Gjoka, the owner, explained what would be provided in the installation of the central heat and air system. More was provided at substantially lower cost than two competitors. He and his men arrived on time and completed the installation in one day as promised. A very neat worksite was created. He ected and tested the equipment, provided information for its maintenance, programmed the thermostat to my specifications, and provided operating manuals and documentation for a 2010 tax credit. At his request the electrical and mechanical work was inspected by the city inspectors two days after the installation. Both passed. The house is now sufficienly warm during this very cold weather. My wife and I are very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill R.
02/2010
5.0
Lek was very prompt in answering my request and made himself available at my convenience. His assesment was accurate and complete and the proposal was reasonable. He went over all the details and itemized everything that was to be included in the installation. I chose a higher seer rating which made the final cost less than a lower quality unit from the same manufacturer. His crew was right on time and did very professional work. It was much better than the previous company from 11 years ago. It was like stepping back in time 50 years when you could deal with local folks with a strong work ethic. Thanks Lek!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hunter M.
02/2010
5.0
I liked Lek's straight forward approach in explaining what I needed and what he would install. Other contractors I interviewed did not go through the effort of telling me that they were going to replace the copper lines and return ductwork, among other sutff (install an auto shut off valve in the event of flooding, as well as a convenient place to periodically dump bleach to clean out the line). In fact, some of the other contractors suggested that they would only replace existing lines if necessary...and at an additional cost. I paid what Lek quoted. Cool R Us did a good job for a fair price and I would recommend the company to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3006 Mercury Rd S, Jacksonville, FL 32207

http://www.coolrusnfl.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 6:00 PM

Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 6:00 PM

Cool-R-Us, Inc. accepts the following forms of payment: CreditCard
Yes, Cool-R-Us, Inc. offers free project estimates.
No, Cool-R-Us, Inc. does not offer eco-friendly accreditations.
No, Cool-R-Us, Inc. does not offer a senior discount.
Yes, Cool-R-Us, Inc. offers emergency services.
Yes, Cool-R-Us, Inc. offers warranties.

Contact information

3006 Mercury Rd S, Jacksonville, FL 32207

http://www.coolrusnfl.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 6:00 PM