Get matched with top hurricane shutter pros in Graceville, FL

"IGA overdelivered and surpassed all of my expectations. Customer service was exceptional. Matt is a very talented and gifted guy. I am super grateful. He explained everything in detail. He and his team are very professional and reliable. My bathroom looks incredible. A total state of the art and updated design. Thank you so such Matt and your amazing company IGA."

"This $36,000 job is a night mare. Stay away from this company !!! Very unprofessional! 1. New Sliding Glass Doors were installed in the East Bedroom, Living room and West Bedroom. Start 11/4/20 end 11/13/20. Waiting on final inspection. If you are a reputable company you are very familiar with NOA compliances. 2. The dent on the east bedroom sliding glass door jamb. Resolution needs to be agreed upon and a date of completion given. 3. The work crew arrived Nov 23rd to complete all punch list items given to them by me from work done on 11/04/20 end 11/13/20. The interior drywall repair around the sliding glass door frame was not done in accordance with the Easy Sand submittal sheet. Page 2 of the submittal sheet states that "The joint must be covered with a thin layer of compound and embedded tape". Your work crew did not use embedded tape at the joints. On the initial installation nor on 11/23/20. I did write a letter (attached) making them aware on the correct way to use this product but they continued to disregard the manufactures directions along with their lack of drywall work, produced unacceptable workmanship. Pictures attached show visual joint cracks and unacceptable workmanship. I was able to acquire my condo contractor to complete the drywall repair and want The Window Guys to be liable for all fees in cured when I receive the contractor's final invoice (pictures attached). 4. The Window Guys need to cover the cost of the mirrors being removed (an emergency job) my contractor stopped all his projects to come at 8:00am on 11/05/20 to remove the mirrors as demand by The Window Guys phone call to me on 11/04/20 at 5:30 pm after workers left for the day. No mention of window removal by the salesmen or worker that came for final measurement. I asked them both questions regarding the mirrors but I was NEVER told to remove them. If it was mentioned I surely wouldn't have waited to do so. Regarding the two wall mounted mirrors with associated baseboard, and crown molding. I'm requesting the total amount of compensation to remove and reinstall mirrors baseboard, and crown molding associated with this job on receiving the final invoice. 6. On completion of all work. The Board will impose on me, your workers infractions. As of now I owe $300. I have sent many emails and letters to the owner and staff but have received only one response addressing reimbursement in the amount of around $550."

"We were very appreciative of the concern and measurements taken to determine where the extra downspout would be installed. We weren’t given a copy of the proposal. Mr. Allen sent someone out to do the job evidently with the wrong instructions because he put it in the wrong place. When we discovered this I tried calling him and he wouldn’t answer the phone. When he finally called 3 days later he claimed that he never said it should have gone in a different place. I knew this was going to happen. I am paying $275 for a downspout in the wrong place. Not everyone has money growing on trees. Mr. Allen is a dishonest person that we were impressed with and trusted. For two senior citizens who live on a fixed income this whole thing sucks."

"Arrived on time, very professional, got the work done quickly as I was on a tight schedule."