Arrigo Ft Pierce

Arrigo Dodge is HORRIFIC in EVERY WAY! In fact, I will drive ANYWHERE to buy from ANYONE other than Arrigo. In 2015 I bought a new Jeep Wrangler Unlmtd. and five years later it only has 26k miles on it. It has been serviced and taken care of meticulously... In the beginning of August, I brought it in for an oil change, tire rotation, and to have the fluids checked. About 4 hours later, I was told that rather than the $180 I was originally quoted, it would cost $680 due to a "sensor light indicating no ABS brakes and a need for new rear brakes" (neither was true). When I arrived at the dealership with my husband, we were shown to the service bays where we were shown that my driver's side door had been demolished and we were asked for our insurance information. My husband refused to provide the information and he demanded that all of the work "required" be provided at no charge. We were given a rental car and told that my Jeep would be ready on Friday but Arrigo would be in touch. The following Monday, we had heard NOTHING from Arrigo (7 days later) then Wednesday when we arrived to pick up the Jeep we were lied to again and told that the door was new (as we demanded), it was not! The Service Department is deplorable. The Sales people NEVER come out of the A/C - this dealership is an abomination!

unknown

Eveything was diagnosed and quoted beforehand- Going in, you expect to pay top dollar for repirs at the dealer, yet I felt the cost for the brake pads, calipers, rotors and lines including separate special charge to flush brake lines was quite high- that was my only negative part of the transaction- all malfunctions were resolved

unknown

The experience was great; I cannot complain. I also bought my Jeep there. They were very good with us and sat down with us to explain everything about the Jeep. I recommend them and think their prices are fantastic. Their responsiveness was very good and they also cater to the military.