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Reviews
1.02 Reviews
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Showing 1-2 of 2 reviews
Jonathan R.
Oct 2018
Generator Install
DO NOT HIRE POWER NOW SOLUTIONS to install your whole house generator. That is for anyone who just reads the first sentence. There are 3 theories I have considered which I feel exemplify how Jason and is company Power Now operate. He’s a crook: this option is hard to substantiate. Had Home Advisor (thank you Home Advisor!) not stepped in for arbitration, I’m convinced this project would still not have been completed and Jason would be sitting on a substantial initial payment He doesn’t care: this option is entirely possible and appears to be true based on his timetables and poor communication and overall apathetic dismissive way of doing business. That said, it doesn’t matter if he cares as long as the job got done. He’s incompetent: This theory I feel holds the most weight and explains the litany of issues my father and I experienced in dealing with Jason. Below I will explain why I believe this is the case. It has been 9 months since an estimate was originally signed for Jason to install a whole house generator for my father and I, and it’s still not done! Entire houses are built in less time than it has taken Jason to not install this generator. Jason will blame everyone but himself for the delays but unfortunately, the common denominator is always him. First, the proper paperwork wasn’t submitted for the permits to be acquired. It was a clerical issue that Jason blamed on his “office.” This went unnoticed by Jason and had to be brought to his attention. Next, his electrician left him for a “bigger job.” Next, it was all FPLs fault because they are so backed up. Then there was a death in his family. If you let a job take 9 months there’s bound to be a death in the family at some point. After that, the contractor who was supposed to install the propane tank needed to be replaced as well. The frustrating part is that Jason never takes responsibility for any of these things. He has not implemented the necessary systems and fall backs to compensate for these very predictable issues. Everytime something came up it was like starting from scratch with Jason. No competent project manager would let any of these things delay their project to extent that this project has been delayed. Individually, each step in this project should take 3-5 full days, excluding permitting. The fact that it has taken over 270 days is inexcusable. And to add insult to injury, as others have commented, Jason’s communication is terrible. He talks over you, tells you he’ll call you and then doesn’t. In general he over promises and underdelivers. At the start of this process he made no indication that the whole house generator would even come close to taking this much time to complete. In conclusion, the reason for all of this is that Jason is incompetent when it comes to this kind of project. He may be able to fix a minor problem on a small generator but anything beyond that, which requires outside contractors and permitting, he is incapable of doing in a satisfactory manner. Please save yourself the time and frustration and choose a company other than Power Now for your whole house generator installation.
Jonathan R.
Oct 2018
Generator Install
DO NOT HIRE POWER NOW SOLUTIONS to install your whole house generator. That is for anyone who just reads the first sentence. There are 3 theories I have considered which I feel exemplify how Jason and is company Power Now operate. He’s a crook: this option is hard to substantiate. Had Home Advisor (thank you Home Advisor!) not stepped in for arbitration, I’m convinced this project would still not have been completed and Jason would be sitting on a substantial initial payment He doesn’t care: this option is entirely possible and appears to be true based on his timetables and poor communication and overall apathetic dismissive way of doing business. That said, it doesn’t matter if he cares as long as the job got done. He’s incompetent: This theory I feel holds the most weight and explains the litany of issues my father and I experienced in dealing with Jason. Below I will explain why I believe this is the case. It has been 9 months since an estimate was originally signed for Jason to install a whole house generator for my father and I, and it’s still not done! Entire houses are built in less time than it has taken Jason to not install this generator. Jason will blame everyone but himself for the delays but unfortunately, the common denominator is always him. First, the proper paperwork wasn’t submitted for the permits to be acquired. It was a clerical issue that Jason blamed on his “office.” This went unnoticed by Jason and had to be brought to his attention. Next, his electrician left him for a “bigger job.” Next, it was all FPLs fault because they are so backed up. Then there was a death in his family. If you let a job take 9 months there’s bound to be a death in the family at some point. After that, the contractor who was supposed to install the propane tank needed to be replaced as well. The frustrating part is that Jason never takes responsibility for any of these things. He has not implemented the necessary systems and fall backs to compensate for these very predictable issues. Everytime something came up it was like starting from scratch with Jason. No competent project manager would let any of these things delay their project to extent that this project has been delayed. Individually, each step in this project should take 3-5 full days, excluding permitting. The fact that it has taken over 270 days is inexcusable. And to add insult to injury, as others have commented, Jason’s communication is terrible. He talks over you, tells you he’ll call you and then doesn’t. In general he over promises and underdelivers. At the start of this process he made no indication that the whole house generator would even come close to taking this much time to complete. In conclusion, the reason for all of this is that Jason is incompetent when it comes to this kind of project. He may be able to fix a minor problem on a small generator but anything beyond that, which requires outside contractors and permitting, he is incapable of doing in a satisfactory manner. Please save yourself the time and frustration and choose a company other than Power Now for your whole house generator installation.
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FAQ
Power Now Solutions Inc is currently rated 1.0 overall out of 5.
No, Power Now Solutions Inc does not offer free project estimates.
No, Power Now Solutions Inc does not offer eco-friendly accreditations.
No, Power Now Solutions Inc does not offer a senior discount.
No, Power Now Solutions Inc does not offer emergency services.
No, Power Now Solutions Inc does not offer warranties.