Founded 1997 • With Angi since October 2018
Angi Certified
Service Provider Response
Thank you again for the business and letting us learn from our error. If you need anything else, please feel free to give us a call. Thank you!Service Provider Response
Its unfortunate that the ball got dropped on this. I could make excuses like the coronavirus and other nonsense, but there is NO EXCUSE for this NONE WHATSOEVER! Thank you for giving us the opportunity to rectify the situation and make it right. We pride ourselves by being on point but fell short on this. We are deeply sorry for this and appreciate the fact that you called us out so we can get better. Thank you!Service Provider Response
The person who is leaving this review (Denise), DOES NOT EVEN LIVE AT THIS ADDRESS. The truth is she referred us to the family (Sanchez Family) that actually DOES LIVE AT THIS ADDRESS. What is happening here, Denise, had a "friendship" (for lack of a better word/phrase) with one of our partners and it went South. So being vindictive, she is posting reviews that are not true about our company. We welcome the Sanchez Family to contact us directly if there is a problem - but they have not as here is no problem. If there is a problem with the actual work that was done (which was diagnose both Carrier Heat Pump Systems and specifically troubleshoot the problem with the upstairs Heat Pump) - specifically the problem found was a faulty motherboard on the upstairs Heat Pump condenser. So again we welcome the Sanchez family to call us directly if they are not happy with us.Window Units Portable AC Units with wheels (the kind that you can get at Home Depot or Lowes)
The Federal, State and Local Government deemed us as an ESSENTIAL Business.
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