Gary Neis Air conditioning and Plumbing

4.8(
11
)

About us

Family owned and operated in the Cape Coral, Fort Myers area for almost 20 years.

Business highlights

33 years of experience

Services we offer

A/C Service, Maintenance, Maintenance, and Replacement, and Replacement Pool Heat Pumps Service

Accepted Payment Methods

  • CreditCard
Reviews
4.811 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%
Write a review
Showing 1-11 of 11 reviews
David H.
Mar 2017
5.0
Yes, I recommend this pro
$42
I've used them about three times in the last two years. The air conditioning in the house is very old and they have done a great job of keeping it going.
Barbara K.
May 2016
5.0
Yes, I recommend this pro
$100
unknown
Barbara K.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Chuck K.
May 2015
5.0
Yes, I recommend this pro
$74
unknown
Cindy C.
Mar 2015
5.0
Yes, I recommend this pro
$42
Very thorough ,checked inside and outside.Stick with the small companies,you can't go wrong!
Stephanie B.
Jul 2014
5.0
Yes, I recommend this pro
$116
unknown
Mary F.
Apr 2014
5.0
Yes, I recommend this pro
$40
The representative was very polite, and extremely clean and neat. He was on time. He answered all of our questions and made sure that we were satisfied with the way the system was operating.
Chuck K.
Mar 2014
5.0
Yes, I recommend this pro
$48
The high ratings I gave sum up the experience. The service provider was most willing to answer any questions I posed. Last year they put in a humidistat with which we were so pleased. Complete instructions were left. All the arrangements were made just days prior to our snow bird departure. Their name is left with the home watcher company.
Bill B.
Mar 2014
3.0
We've been with this Company for many years, starting with the Father, and now the son. We called to make an appointment for them to come out to see why our air conditioner was not blowing cold air. Was told they would be at our house at 3:00 pm. We mentioned we would have to leave work to meet them at the house, and was told that would be fine. Well, 3:00 came and went with no call, so we called and asked why someone didn't call and let us know they would be late. The girl answering their phone, was very rude and told us they did not need us for customers anymore, when we told them we wasted our time leaving work for nothing. It's very unfortunate that when season is here, they forget who uses them when their work load is slower.
Response from Gary Neis Air conditioning and Plumbing

"I reserve the right to refuse service to anyone, and I wish I had told [member name removed] that in Nov. 2002. He has been demanding and abusive at every call. On March 12, 2014 mid-morning he demanded a service call at 4pm. We told him we could possibly get there around 3pm and WE WOULD CALL HIM AT WORK WHEN WE WERE ON OUR WAY. At 3:20pm WITHOUT OUR CALL, [member name removed] called with a tirade that he "stomps on Mom and Pop businesses like ours" and continued abuse on how we should run our business. He ended with "I will no longer use your company" before he slammed the phone down. We had him on speaker phone all the while he was speaking with my secretary. He obviously was having a bad day, but in the past all his days were bad. No service company likes to lose customers with the exception of "[member name removed] the customer from H***"."

Judith F.
Jan 2012
5.0
Yes, I recommend this pro
They came out because the Heat pump wasn't working. he checked the problem but did not charge Me for this service.
I will use them again
Charlotte G.
Aug 2010
5.0
Yes, I recommend this pro
$65
He is very honest and upfront about the repairs. He is very responsive and prompt, he will show up with short notice. He is very experienced and has been doing this type of work for years. They are a family business, his son works with him as well.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Gary Neis Air conditioning and Plumbing is currently rated 4.8 overall out of 5.
Gary Neis Air conditioning and Plumbing accepts the following forms of payment: CreditCard
No, Gary Neis Air conditioning and Plumbing does not offer free project estimates.
No, Gary Neis Air conditioning and Plumbing does not offer eco-friendly accreditations.
No, Gary Neis Air conditioning and Plumbing does not offer a senior discount.
No, Gary Neis Air conditioning and Plumbing does not offer emergency services.
No, Gary Neis Air conditioning and Plumbing does not offer warranties.

Contact Information

Located in Cape Coral, FL

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