Terra Tiles & Pavers

4.8(
140
)

Pavers and Hardscaping, Patios, Landscaping,

... +14 more

About us

Terra Tiles & Pavers (or Terra Pavers) focuses on exterior remodeling and brand new construction of pools, pool decks, patios, walkways and driveways. We use pavers of all styles, colors and materials to add that wanted warmth, appeal and class so sought after. We use the best of the best in regards to materials and have intimate relation with the biggest manufacturers and importers of concrete pavers, natural stone (Travertine and Marbles) and clay bricks. We have the best qualified installers. We run very formal operations with all sort of county licenses & liability insurances. Terra Tiles & Pavers is a legally registered paving and flooring company made out of true professionals driven by the passion of delivering the best possible finished product. Every step of the process is equally important to us. From sales, conception and design, to materials selection and construction our people will make you feel good, will give you peace of mind and will surely give you the highest quality product.

Business highlights

18 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Pavers - cleaning & sealing, concrete brick, travertine, marble, clay, coral, pool decks & driveways. Outdoor living - kitchens, bbq islands, waterfalls, fire pits, retaining walls.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8140 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
1%
2
2%
1
5%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Write a review

Filter reviews by category

Showing 101-125 of 140 reviews
Joanne D.
01/2021
5.0
ceramic tile, hardscaping
  + 0 more
They were awesome
Description of Work: Paver repairs
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark D.
06/2016
5.0
hardscaping
  + -1 more
Fantastic job, I am very pleased.
Description of Work: Installed 750 sf of travertine pool deck. This job was more complex than the typical installation since I needed a drainage system installed with correct pitch and elevation. I also had a curved section of the pool deck which came out better than I expected.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Rory F.
05/2016
4.0
ceramic tile, landscaping, sunrooms, hardscaping, patios
  + 3 more
unknown
Description of Work: I am conflicted about this review. First the positive. The 15'x10 foot travertine paver patio came out great, and the price was reasonable. That part an A. However, even after texting specifics of the job and making numerous phone calls, the wrong materials were initially delivered, I took two days off from work but they did not start, and it took several visits to get it right. My hesitation on rating an A, is that i went over the job with the owner, supervisor and foreman. However, none were on site for the actual install. The crew was terrific, but my inability to communicate in Portuguese made it difficult. Had a supervisor been on site, I'm certain the job would have been completed in one day, and perfectly the first time. Again, the company is reputable, honest, and know what they're doing. The end results were excellent. The last time they came to finish I paid them. After they left, I noticed one small item, a wide grout line filled with sand not cement. The sand washed out in the rain and tracked onto the patio and into the house. My disappointment was that despite several very pleasant requests,I never received a return text or call. I hired a handyman to fix. Had they called and said there was an extra charge or better yet came back with a smile (would have taken 15 minutes) that would have meant a great deal. I always tend to judge a company on customer service AFTER being paid. Terra Tiles & Pavers easily could and should have rated an A if not for some communication concerns.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$2,000
Response from Terra Tiles & Pavers
It is hard to argue with certain type of situations specifically when there is a marked difference between our client's expectations and our expectations and responsibilities as company. We provide great craftsmanship and quality at a reasonable price with, probably, one of the most respected customer service standards among the trades. We do all kind of projects. From very small ones to very large ones. We price them accordingly to make sure that we are competitive, but always with a strong focus on quality and customer service. We are not going to start a debate related to what we did and what you assumed we were supposed to do because it is not the point since we take all of our client's comments and feedback in a very positive way. Your comments are not the exception. We learned from your B's and C's that our price should actually never be negotiated down beyond reasonability because now you have and "A+" quality 10'x10' patio and we have "B's" and "C's" that do not seem to correlate to the numerous attempts and other events - not mentioned in your review - to try to make you 100%. Javier Baptista Terra Tiles & Pavers "The Choice of the Educated Consumer" (954) 803-5982
Philip V.
04/2016
5.0
hardscaping
  + -1 more
unknown
Description of Work: Refinished my pavers and sealed them.Excellent job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Karen B.
04/2016
5.0
hardscaping
  + -1 more
unknown
Description of Work: Cleaned and sealed pavers |Worked clean ; tiles look great.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Mark S.
03/2016
5.0
ceramic tile, concrete repair, hardscaping
  + 1 more
unknown
Description of Work: Javier was professional and responsive. They cemented underneath perimeter travertine pavers since job done originally by another provider only had a border of cement that deteriorated and tiles were all loosening.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
RITA G.
03/2016
5.0
hardscaping
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth G.
03/2016
5.0
hardscaping
  + -1 more
unknown
Description of Work: We are happy with the work that was done, but we will know more after the first hard rain. The existing pavers were raised and evened out to prevent rain water from flowing back toward the house, and pooling in low spots.
Rating CategoryRating out of 5
Yes, I recommend this pro
Elaine A.
05/2013
4.0
deck cleaning, patios
  + 0 more
They did okay. I had to follow up to get them here. When they painted there were some uneven parts that they needed to fix. It was hard to get them to come back to fix the uneven parts.
Description of Work: They painted the deck, the patio and around the pool.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$800
Michaele G.
05/2013
5.0
landscaping, hardscaping
  + 0 more
The job was done expeditiously and professional. The workers themselves were excellent and friendly. They did a beautiful job and would recommend them. The cleaning and sealing came out beautifully. Thanks so much Terra tile and pavers.
Description of Work: Removed center rock garden near house and paved. Cleaned and sealed existing pavers.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,865
Linda M.
05/2013
5.0
driveway pavers
  + -1 more
The service turned out well. They were timely and did a good job.
Description of Work: Recently they did a sealant on our driveway.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Sheldon H.
05/2013
3.0
hardscaping
  + -1 more
The service was not what I expected. I did not get what I thought I was going to get. I stopped the job after they finished doing half of the front. The patio and driveway do not look better.
Description of Work: They tried to rejuvenate the tiles and pavers around the patio and driveway.
Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$5,000
Response from Terra Tiles & Pavers
Hi Mr. Customer, thanks for the good comments on professionalism and responsiveness. In regards to quality we are a little confused as per I recall from our last conversation, the job was stopped after we sealed a portion of your driveway as you didn't like the fact that was a little slippery, it would squeal when walking on it and that the color was not as you expected (probably the main reason why you stopped the sealing, the rest was all completed timely). As you know, and as I thought we had explained to you, your pavers were/are at least 18 years old and had severely faded. The sealer we applied was xylene based, which is considered a color enhancer as it produces a layer or clear polymer on top of the pavers, effectively enhancing the color of them (of course, if there was any color left on them). We still believe that your color came out much better. We also did some substantial repairs on your deck, which we all believed came out great. At the end of day we did repairs, an extensive cleaning job and one of your driveways was sealed. The total area cleaned was about 5000sqft. We only ended up sealing about 1500sqft. Again, I personally thought that the sealing job was stopped by you because it was not worth expending the money if the color wasn't going to be there as you expected (besides the other reasons above). We kindly adjusted down the invoice to reflect only the cleaning and the rest of what we did. Please, if there is anything that we can do for you, we would be more than happy to help you out. We are not perfect as we are humans, but certainly try and thrive very hard to accommodate all of our clients demands and expectations Take Care Javier - Terra Pavers (954) 803-5982
George S.
05/2013
5.0
hardscaping, patios
  + 0 more
They did a very good job. I was very pleased with their work. The cost was competitive with other bids we got. Overall I was very happy with them.
Description of Work: They re-laid all of the patio tile around my pool. We had them back a couple of months ago to do a repair on our driveway.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan G.
04/2013
5.0
landscaping, hardscaping, patios
  + 1 more
I cannot tell you any more.... Except the experience and follow up was excellent.
Description of Work: We have not started yet..... Will let u know Terra pavers were very professional. They followed through with phone calls if they were going to be delayed. They cleaned up everything after they had completed the job. The finished project was perfect and the workers were courteous and polite. I could not be here when they started the patio but my husband came in the middle and everything went fine. They created a patio that was 11 x 14 with brick pavers. They had to remove bushes and dirt to do the job.....I am very pleased.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Angela T.
03/2013
3.0
hardscaping
  + -1 more
No follow up, very little clarity on our questions.
Description of Work: Paver Patio
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$5,500
Response from Terra Tiles & Pavers
Hi Mr. & Mrs. Customer, After reading your review, I was shocked to say the least. Your comments on our lack of response and professionalism are unmerited given the facts surrounding your project. I actually self-debated about posting a response to your review given that it is so distant from the rest of our client’s comments and feedback that it could be self-explanatory to the rest of our clients. However, with all due respect, I will try to summarize a few things. In regards to “responsiveness” where you gave us “B”: We have call logs, emails, and texts that are recorded that we reached back out to you within minutes. We even received and exchanged text messages during holidays, Sundays and late after hours just to make sure that you have answers to all of your questions. This is the way Terra Operates, not only with you, but with everyone. In regards to the rest of your ratings (price, quality, punctuality and professionalism), we always answered all of your questions. We were (and are) always honest and do not change our policies for different customers, but strive to provide the best service to each and every customer. In regards to pricing, we asked you to get other quotes so you can compare our pricing with others. This is the only way we can prove to you that we are competitive, legitimate and reasonable. In regards to quality we have a strong proven track record of very happy customers (more than 350 new ones during the last couple of years). Even after we finished, the paver manufacturer "Tremron" came out to your house to inspect the work we did per your request (behind our backs) and their feedback was, “…this patio looks great, there is nothing to complain about quality of installation or material itself, it is exactly what they picked and it was installed properly….please take some pictures for us so we can put it in our next brochure…”. We have taken your suggestions into consideration, but we just can’t and do not want to compromise the quality of our work and/or Terra’s work schedule and logistics for last minute changes on the and scope of projects during actual construction. We informed you and you were aware that your last minute changes implied ordering more materials, which the manufacturer didn’t have it in stock. It needed to be produced (or sourced from other manufacturer). We wish we could magically accommodate everyone’s needs instantly, but that it is not the way things happen in life, which is why we program everything in advance. In regards to punctuality there is nothing to discuss, period. Our crews, technicians, materials and me always showed up on time, please prove us wrong. In regards, to professionalism, which is a very ample concept that embraces everything said above and more, I don’t think that we were ever (or are) “C” professionals; this is just blatantly out of line. We take our work very seriously, that is why we grew 67% last year and all we get from vendors and customers is very good relations and friendship. We are definitely doing something right. We always educate, contract, plan and execute our projects in a very professional way. We are always on time; we pursue quality relentlessly; and we strive to be professional in every encounter. As I said before, I can always be reached at my cell phone or email. Javier Baptista Eng. ME, MBA, IBPC (954) 803-5982 jbaptista@terraremodeling.com
Wesley Y.
02/2013
5.0
hardscaping, patios
  + 0 more
After searching on Angie's list for an 'A' list Paving company, my husband and I came across Terra Tiles & Pavers. We immediately called and spoke to owner, Javier. After speaking with Javier who was incredibly professional, knowledgable, honest and personable, we knew this was the paving company we wanted to go with. And from the beginning to the end, this company has delivered on quality work at very competitive prices. Hands down we would recommend this company to anyone who was looking to expand their patio.
Description of Work: about 400 sq ft backyard patio installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Lawrence A.
02/2013
5.0
hardscaping
  + -1 more
Overall the service was okay. The owner came to give the estimate and he gave a speech about he he oversee's everything and I never saw him again.
Description of Work: They did a paver driveway repair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Philip P.
02/2013
5.0
hardscaping, irrigation systems, patios
  + 1 more
They did an excellent job. I was very happy with their work. They even came back and pulled up the tiles to fix one of the sprinkler heads that they had to cap off. They do excellent work. They were great and they were highly recommended. They were very professional. I thought it was amazing that the crew could do all the work in one day.
Description of Work: They put in a paver patio.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Mitchell B.
02/2013
5.0
pressure washing
  + -1 more
The service was great. They were very professional.
Description of Work: They pressure cleaned pavers.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Charles C.
02/2013
5.0
landscaping, hardscaping, patios
  + 1 more
The service turned out great. They were very professional and they did detailed drawings. They took care of the permits. It was one of the best buying experiences I have ever had. They do excellent work.
Description of Work: They installed a 1,400 square foot patio. This included landscaping.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Clyde H.
01/2013
2.0
hardscaping
  + -1 more
The net is that Terra Pavers did not clean and seal our pavers for driveway, walkway, and patio in a timely or proper way. It took quite awhile to get the work started and finished. Most importantly, the cleaning and sealing was not done in a quality fashion. I would not use this company again and do not recommend them.
Description of Work: Paver cleaning and sealing not done timely or properly.
Rating CategoryRating out of 5
$1,200
Response from Terra Tiles & Pavers
Hi Customer, As you know, you were clearly informed by us that Cleaning and Sealing of pavers during rainy season is not recommended since all paver surfaces need to be perfectly dry for more than a couple of days straight to either clean or seal. It was raining on and off and we couldn’t find the proper moment to perform your services. We didn’t want do any sub-par job. You were kept informed and you were able to reach us at any time, we always picked up the phone. As you may recall we doubled stripped off the improper applied sealer that you did (at our cost), cleaned your surface more than a couple of times (at our cost) since it was rainy those days and your driveway was in really bad shape. We sent you a quote around July 2012, our Services were hired on 09/17/2012 and you gave us a check for final “discounted” payment (check # ****) on 9/23/2012. When the process was completed, we even asked you if we could do something additional for you to minimize any bad moment, even if it wasn’t our fault. YOU asked for an additional discount and WE accepted your offer. We gave you an additional discount. You even promised if we gave you an additional discount you were going to still recommend us (or act neutral) since you do recognize that, even with some hiccups, the final product was much better than before and that you were happy. We offered sandblasting (which was our recommendation from the get go) to really restore your pavers and you didn’t want to do it since it was expensive for you. We do Pavers installation, Cleaning and Sealing and we have no complaints whatsoever from anyone in our seven years of operation. We understand that opinions are opinions and we are all free to have one, but please stand behind your own words. If Terra didn’t care about its reputation, I wouldn’t simply, as the President and Owner of the company, bother about replying to your comments. If there is something we can still do for you, you are more than welcome to give me a call directly. Javier Baptista Eng. ME, MBA, IBPC TERRA TILES & PAVERS 1-866-232-4156
Sandy W.
12/2012
5.0
hardscaping, pressure washing
  + 0 more
everything went smoothely ,they had to carry out a full patio of furniture plus barbecue and replace.
Description of Work: power cleaned 400 square ft. patio plus 5 16" concrete walking stones,than sanded and sealed the pavers.very professional &politedid the job as promised . i would highly recommend & will use them in the future.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Lynn B.
10/2012
5.0
concrete repair, hardscaping
  + 0 more
They were responsive, arrived on time and professional. The work is done very well. I've received several compliments on the work since it has been finished.
Description of Work: I hired Terra Tiles & Pavers to repave my backyard.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
GERALD F.
09/2012
5.0
concrete repair, hardscaping
  + 0 more
They did a very professional job. A lot of my neighbor comment on how nice it looks. Highly Recommended
Description of Work: Replaced my stamped concrete driveway with pavers.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
MICHAEL B.
04/2012
5.0
stamped concrete, hardscaping
  + 0 more
Really happy with the way company explained process to them. Detailed estimates. Work was completed while we were out of the country and when we returned the project was complete and cleaned up like they had never been there Time between estimate, permits, and completion was less than 3 weeks. The only downfall was that the company seemed very busy.
Description of Work: Terra Tile & Pavers installed new higher grade pavers.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000

Contact information

1101 S Rogers Cir Unit 16, Boca Raton, FL 33487

http://www.terratilesandpavers.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
U21546
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Pavers and Hardscaping,
Patios,
Landscaping,
Asphalt Driveways,
Ceramic Tile,
Concrete Driveways,
Concrete Pouring and Repair,
Decks and Porches,
Pressure Washing,
Pool and Spa Service,
Masonry,
Deck Maintenance

FAQ

Terra Tiles & Pavers is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Terra Tiles & Pavers accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Terra Tiles & Pavers offers free project estimates.
Yes, Terra Tiles & Pavers offers eco-friendly accreditations.
No, Terra Tiles & Pavers does not offer a senior discount.
Yes, Terra Tiles & Pavers offers emergency services.
Yes, Terra Tiles & Pavers offers warranties.
Terra Tiles & Pavers offers the following services: Pavers - cleaning & sealing, concrete brick, travertine, marble, clay, coral, pool decks & driveways. Outdoor living - kitchens, bbq islands, waterfalls, fire pits, retaining walls.

Contact information

1101 S Rogers Cir Unit 16, Boca Raton, FL 33487

http://www.terratilesandpavers.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM