Saela Pest Control- Ft. Collins

Had to sign a one year contract to get the service done

Had to sign a one year contract to get the service

They did a great job of explaining the service. They were on time and got right to work.

Edge had great customer service on the phone while scheduling them. They were able to come to my home the next day to address the problem and arrived within the time frame they said they would. They took care of the problem with the first visit. However, I am upset that I had to agree to a contract for a year, when the problem has been taken care of with one visit. I now have to pay $89 for 12 follow-up services to check the mouse traps every 5 weeks. Not worth it. I guess if I truly had an infestation rather than the minimal problem I do have, maybe I'd appreciate the follow-ups. It's just too bad that I had to commit to such an expensive service, when they really won't be doing anything for the next 11 visits since the problem is under control. It's my mistake for committing to the service, they were upfront about it. I guess I just panicked since I wanted the mouse gone. Be careful what you sign up for!

Same day service.

Service was fast and professional. I'm a little disappointed that I had to sign up for a contract of a year, but I understand its effectiveness. I feel good that there won't be any bugs in our house now!

Edge was very responsive to my urgent need to exterminate a nest of yellowjackets living near my back door. They sent an exterminator out the same afternoon I called them, and when the wasps (tough little buggers!) showed signs of not being all knocked out, they sent someone back two weeks later for a second (free) treatment. Although it remains to be seen if they got the nest completely (it's in a difficult location under a concrete slab), I feel good that I have Edge on my side to manage these insects.

I just had it done so I won't know how well it worked for awhile.

They really came through for me. But, they also forced me into a 2 year contract for future service. The price was fine, how ever the 2 year service, and the followup services have not left me with a great feeling.

The tech that came to our home needs more training. We pretty much did his job for him. We called the company and where able to get out of the year long contract we had agreed to.

I called this company specifically because they were open on Saturday and I wanted a mouse issue taken care of. I called them before noon and they said they would be by between 1 and 5pm. I changed plans I had for the day so I could be home. While I was on the phone with them, they also told me they would include spraying for spiders. Anyway, I did not hear anything by 4pm so I called to ask if anyone was coming. They told me the technician's sprayer broke and he was supposed to call and let me know. i told them I did not need a sprayer to work, as I wanted them to address mice, which required setting traps. i asked that they come Saturday to do that at least. After saying they would reach out to the technician, they called back and said the technician had already gone home for they day. I will be calling someone else to take care of my issue.

The company worded with us to get fast service the day we wanted it. The person who came out did a very great job inside and outside our house taking care of spots we did not think of. Our pest issue looks like it is done.

Took care of my yellow jacket problem!

Edge pest co troll responded the next day. I went ahead and hired them without checking any other company. I am happy with the service.

good job

Excellent work

Very professional, courteous, and friendly service man. (Austin) Prompt response to call for service.

Everything is great!

I liked the prompt response from the initial phone call to Edge Pest Control to the fast appointment scheduling the next business day.

Great customer service, which is a bid deal for me!!

I was very satisfied with my services. Excellent service and good products.

They have come out twice now in the last 30 days to spray for insects and yellow jackets. Not all the bugs are gone, but a substantial difference. The nice thing, if you still see insects they will come out for free again as part of their services. I will be calling again next week for a spot treatment.

Promised to return