Goettl Air Conditioning & Plumbing

good personility

After being without AC for 1 week due to an irreputable contractor, I was referred to Will's AllPro. I called and explained my situation and, provided them with all my previous warranty documents. A technician was dispatched, ( I received a text with his name and photo) he determined my problem and that the parts needed were no longer supported by the mfg. We had purchased a 10yr warranty but, the cost to repair was not covered as the parts were not supported anymore. Henry, David and his team got going and shortly were able to work out with the mf. (Ruud) that got my condensing unit replaced entirely. After one week of frustration, 2 phone calls restored AC to our home. All of the techs, Johnathan, JC, and Fabian were nothing but professional, courteous and concerned to alleviate my situation. Their customer service rep called me at 8pm Friday night to keep me informed on the install timetable. The communication was so welcome and made for a great experience. The professionalism and customer service is as high as I have ever received as a homeowner. Please consider them for any and all of your AC & Plumbing needs. Brent Akin Schertz, Tx

On time. Very knowledgeable.

Contacted me quickly to set the appt. He was running late and I was notified of the change. When he arrived, still in the appt window, he was very professional and upfront. He was able to complete the repairs immediately. If you have to deal with plumbing problems , it good to deal with a company that really cares about their customers

Very prompt and professional.

Very impressed!! Quick and cheap great job! On time!

No pressure tactics-very professional but laid back.

Very pleased with their service. Phillip did a wonderful job in replacing our broken sprinkler heads. Great service!

Very professional - immediate response. Got right to work and stopped water leak in house and then repaired lines. Worked with insurance company.

Very professional only concern I didn't get receipt or follow up email

The technician was very helpful and knowledgeable. The office could do better in contacting me ahead of the technician's arrival.

Great work, came promptly, they called after to ensure satisfaction.

Good service and good results stayed clean .

Was really great about explaining the problem! He was very thorough, professional and did a wonderful job!

Needed a dripping bathtub faucet fixed. I was contacted promptly and they came out the next day. Problem was fixed and we were happy. You can trust them to do the job right and no worries!

No hot water Memorial Day morning. I called my usual plumber, waited many hours, but received no return call. Called Will's at 9:30 PM Memorial Day. Samantha set appointment for between 9-11:00 AM the next day.. Marc R showed-up at 9:00AM the next morning, trouble shot a gas valve problem, and called the shop for parts. Within 30 minutes, Andrew A. delivered the necessary repair parts. Andrew and Marc made the repair, and my hot water heater was operating at 10:30AM. Will's is now my "go-to" plumber.