Russell Cleaning

Bob showed up exactly on time and was friendly and courteous. He did a great job and we are very pleased! Even with two dogs everything turned out spotless! I highly recommend.

Prompt, excellent work

We were satisfied with the service provided.

The man that came out was friendly and on time. He shampooed the two rooms for us. One room looked barely touched and the other room still smelt really bad afterwards. We called to have the technician come out again. We'll see if the service is going to be free of charge. Will post an update of the next service.

This guy has has worked for the owner for 25 years.

Professional from start with estimate to scheduling, arrived on time and completed job within 1 1/2 hrs. Couldn't have gone any smother.

He was on time, very pleasant and efficient. He worked quickly, but did a thorough job.

Courteous, professional. Moved furniture as needed

Woke up one morning to find we had a sick dog that had soiled our brand new carpet. After a panic session, we called the guys we bought the carpet from and they said no worries - just call Russell Cleaning. Turns out we are long time customers of Russell. So the Russell guy came out - on time and very curtious as usual - and cleaned the spots in about 15 minutes. He said since we are long time customers and the job only took a few minutes they wouldn't charge us. WE HIGHLY RECOMMEND RESSELL CLEANING!

I have used Russell's cleaning on two occasions and will call them back next year. They removed spots and was able to get my very pale carpet to look very clean and spot free. My carpet is 8 years old and it looks great thanks to them. Only a few spots returned after the first cleaning, after man, many months time - but most of the spots did not, so I am completely satisfied.

We just moved into the area and are using Angie's List to find service companies. My mom, also in the area, recommended Russell Cleaning for our carpets. I was happy to see that they received a high rating on Angie's List! I called them and left a message with the answering service (I guess that staff were on the other line); I received a call back that afternoon, or the next day. I scheduled a cleaning for the next week. Due to some delays in our move, I had to reschedule the cleaning until the following week. Russell's was very accommodating in changing the appointment. The tech showed up on time and was friendly and professional. My husband tends to ask a lot of questions about how things are done, and the tech was really patient and answered all of his questions. We only had the exposed areas cleaned; we did not request any moving of furniture or other items. The carpet looks great! It's white, so I definitely noticed a difference after the cleaning. I will use Russell in the future!

He was punctual, thorough and did a great job. Carpets dried quickly. It was only a days wait to schedule an appointment.

They are on Angie's List. They were very thorough and very good. They were very polite and very efficient. They were very on time, which I really enjoyed. They said that they would be there at a certain time and they were exactly there when they said they would. The guy came in, did his work and was very efficient about it. He was in and out and left in two hours, which was great. Their price was very good and the quality of work was great. They did a very good job. Their responsiveness was excellent. I had a couple of questions about cleaning up spots even after they and they told me what to do and they gave me some advice from how to keep spots out. Their punctuality was perfect. They were very courteous and polite.

Our service person arrived on time and worked diligently cleaning our rugs. When he left he made sure we were happy with the work. We were. They will be invited back next time we need our carpets cleaned!

One area of carpet was badly stained by various pet accidents, some of which had been previously treated with carpet cleaner from the store. The operator warned us that due to the age of some stains and the reaction with the current treatment, some may already be or may become permanent. This was in fact the case. Some places appeared cleaned afterwards but the permanent stains reappeared. On the other hand some marks from computer printer ink did come out. All in all that carpet looks way better, smells and feels much much better. It would have been wonderful if the whole thing had come up like new, but the cleaners produced the realistic result that they promised. The other two areas of carpet also showed considerable improvement. The areas cleaned were dry enough to move furniture back within six hours and the operator put plastic squares under the wooden bed legs so they would not create any new stains.

Paul arrived within the time frame window . He measured and gave me a room by room cost .we were able to add a lightly soiled bedroom for a small additional cost we discussed the many pet stains. He planned to do the best he could. There were urine stains still showing but were lightened. I appreciated his honesty as I really hadn't expected a miracle. The rest of the carpet looked great!

Came over and gave me an estimate. Performed service same week, on time, on budget, and things they cleaned looked great.

Great service and my problem area is still clean. Thanks so much.I

I've always used them. I've used them for 10 years. They are very professional. My carpets are clean and they are on time. They do what they say they are going to do. They get out stains and they move the furniture. They do a nice job on the area rugs. The price always seems a little expensive but I think they are right in the ballpark. If I am going to put that much into it, I would trust them.

The employees at Russell are always polite and reliable. They’ve done consistently good work for me over the years, and I really trust their service.

They were amazing. Everything was awesome. I would rate them highly and would definitely use them again in the future if necessary.

In all ways it was great experiance.

The service tech arrived in a timely manner and cleaned my seven year old carpet. The carpet was damaged by pet stains but looks great now.

We had our cleaned twice before by other companies but didn't realize how much better they could look until Russel cleaning came out and cleaned them. They did a much better job than the other companies, the carpets look great and some hard to remove stains are gone. Highly reccommend.

Bob Lain, from Russell Carpet Cleaning, was on time and did an excellent job as always. I have used their service numerous times.