RV Paint Department

A+! Excellent customer service, communication, and the end result repair on my RV was perfectly done. Because payment came through insurance, I didn't deal with that aspect of the transaction (Raymond just talked to the insurance company directly), so I can't speak to cost. But as far as the aspects I dealt with, I couldn't recommend RV Paint Department any more! Raymond and his team repaired fiberglass damage on my RV, installed a new ladder on the back end, and replaced several parts in the fender area (gas cap, etc.). All repairs look as good as new. Throughout the process, Raymond was extremely responsive (phone and text) and flexible in helping me understand the status of repairs and expected next steps, and coordinating with his staff so that I was able to access the RV when I needed to (even in the midst of repairs!). Thank you!

I am very dissatisfied with RV Paint Department in Fontana, CA. Raymond Lopez Jr., the owner, gives a great first impression, very personable and seemed genuinely excited about painting the exterior of my 23 ft., 1987 International School Bus. He appeared very motivated to restore my Bus into a fun RV. Raymond entered the agreement knowing that the project involved removing an aged vehicle wrap, then prepping and painting the exterior, and said the work would take about 12-16 weeks. He verbally gave this time frame to my husband and I, right before I signed the contract, and in front of 2 of his office employees. We dropped off the Bus on Feb., 13, 2017, and per the contract, I paid $2,300 cash to begin the project. On April 7, 2017, I got a call that the Bus was ready for painting and I needed to urgently bring in the paint deposit of $1,500 cash before the end of the work day, and I complied. Since April 7, 2017, he has said it will be painted in 2 weeks, and I have heard this over and over for 3 months ... until a couple weeks ago when he said the job could take now 2 years. To me this type of business practice is unacceptable. It's been in his shop since Feb 13, 2017 and in over 5 months, he is still stripping the bus, and it's still not ready to be painted. Our agreed $6,200 was a fair price, but now he says it's not enough to finish the job. Imagine in good faith and with a contract, bringing your RV or vehicle into this shop for repair or paint, and then having to wait for up to 2 years. Just taking way too long, and saying no time frame after accepting $3,800 in deposits ... very bad.