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Bon Voyage Transportation

Founded 2009 • With Angi since July 2012

2.0

(1) Verified Reviews

Business Details

Phone Number

Address

4223 Deeboyar Ave

Lakewood, CA 90712

Description

Airport Shuttle and Sedan Services to and from LAX, Long Beach, Disneyland, John Wayne, Convention Centers, Riverside, Corona, Ontario Airports as well as the Cruise Ship terminals....

Verified Reviews

A few reviews for this pro...
2.0

07/27/2012


anh P.

I chose Bon Voyage Transportation because they had the most positive reviews on the web, despite the fact that they had the fewest number of reviews. Sam, the owner, seemed reasonable and reassuring when I called for reservations. I told him there would be six adults and we were flying international. I wanted to make certain that the van we were reserving would have enough room for luggages because we are allowed 3 per person for a total of 18 pieces. We were volunteers on a mission and brought along 6 medium-sized boxes filled with old clothes and stuffed animals to be donated. The driver showed up on time. Immediately, upon arrival, the driver came out of his van yelling about how he was never told of the boxes, that they would not fit in the van along with the rest of the luggages, and that I deliberately "lied" to Sam when I made the reservations because I never mentioned that there would be boxes. True, I did not specifically state that there would be boxes - the thought never even crossed my mind because the total number of pieces were still 18, including the luggages. The driver demanded to be paid another $40, in addition to the originally quoted price of $110 in order to make the pieces "fit." The attitude of the driver was one of incredible rudeness and something I had never experienced before, especially in a service industry as this. The boxes and the luggages did fit despite the ranting and raving from the driver. When we arrived at LAX, I not only paid the additional $40 but also tipped him $20 in hopes of "shaming" him into behaving better the next time. To my disappointment, the same driver showed up again to pick us up upon our return. Even after the undeserved tip he received previously, he was still inexplicably rude and we rode home in silence from the airport. Once we got to our house, I tipped him $10, to which he managed to utter "thank you" - the only words he ever said the entire trip. I will never use Bon Voyage Transportation again and would never recommend them to friends or family. In a service industry such as this, there is no room for this type of inappropriate behavior/verbal abuse, especially when airport transportation services are a dime a dozen and the consumers have more than plenty to choose from.

Description of Work
We used Bon Voyage Transportation as a private van service from Orange County to LAX and from LAX back to Orange County.

Category taxi service

    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Taxi/Shuttle Service
    Limousine Service
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, American Express, Discover
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    LAX Shuttle to Disneyland, Long Beach Airport Shuttle (LGB), Airport Shuttle Long Beach Airport, Cruise Shuttle Transportation, Airport Transportation Services, LAX Shuttle, Shuttle to Disneyland, LAX Cruise Port Shuttle, LAX Shuttles, Long Beach Airport Shuttle to Disneyland, Disneyland Shuttle, Long Beach Cruise Port Shuttle, Transportation LAX cruise terminal, Airport Transportation Service, LAX Shuttle, Long Beach Airport Shuttle, LAX Airport Transfer, LAX Town Car Sedan Service.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Bon Voyage Transportation

    How is Bon Voyage Transportation overall rated?

    Bon Voyage Transportation is currently rated 2 overall out of 5.

    What days are Bon Voyage Transportation open?

    Bon Voyage Transportation is open:

    Sunday: 1:00 AM - 1:00 AM
    Monday: 1:00 AM - 1:00 AM
    Tuesday: 1:00 AM - 1:00 AM
    Wednesday: 1:00 AM - 1:00 AM
    Thursday: 1:00 AM - 1:00 AM
    Friday: 1:00 AM - 1:00 AM
    Saturday: 1:00 AM - 1:00 AM

    What payment options does Bon Voyage Transportation provide

    Bon Voyage Transportation accepts the following forms of payment: Visa, MasterCard, American Express, Discover

    Does Bon Voyage Transportation offer free estimates?

    Yes, Bon Voyage Transportation offers free project estimates.

    Does Bon Voyage Transportation offer eco-friendly accreditations?

    No, Bon Voyage Transportation does not offer eco-friendly accreditations.

    Does Bon Voyage Transportation offer emergency services?

    Yes, Bon Voyage Transportation offers emergency services.

    Are warranties offered by Bon Voyage Transportation?

    No, Bon Voyage Transportation does not offer warranties.

    What services does Bon Voyage Transportation offer?

    Bon Voyage Transportation offers the following services: LAX Shuttle to Disneyland, Long Beach Airport Shuttle (LGB), Airport Shuttle Long Beach Airport, Cruise Shuttle Transportation, Airport Transportation Services, LAX Shuttle, Shuttle to Disneyland, LAX Cruise Port Shuttle, LAX Shuttles, Long Beach Airport Shuttle to Disneyland, Disneyland Shuttle, Long Beach Cruise Port Shuttle, Transportation LAX cruise terminal, Airport Transportation Service, LAX Shuttle, Long Beach Airport Shuttle, LAX Airport Transfer, LAX Town Car Sedan Service.