Service Provider ResponseHello, thank you for your feedback. We have spoken on the phone originally and we agreed on a deep cleaning lower level at starting price $160+ I did let you know depending on the condition of your home price [Member Information Removed] vary. When arriving to your home the condition was not as you described over the phone. Before starting the cleaning I did let your wife know the final price and what [Member Information Removed] be done. She did not want to spend more than $160 and has agreed to clean as much that can be done with in 4 hours 2 people. All was disclosed to your wife and she made the final decision on the cleaning. Thank you
Service Provider ResponseThank you for your review, I appreciate you bringing this to our attention. Your home was cleaned to its best condition. There was 2 cleaners that spend combined 6 hours. Your home has not been cleaned for a very long time and lots of pet hair due to your animals being inside the home as the cleaning was taking place. Your shower had soap scum built up that took over an hour just to remove it from the glass. The condition your home was before the cleaning and after is a substantial difference. You have stated for the cleaners not to return to your home and you wanted a refund. I do find it very unfair for the cleaners to put their energy and time to clean your home as much as possible for you to request a full refund. I would advice your home being cleaned bi-weekly to accommodate your expectations and maintain a clean home Thank you
Health & Safety Measures
Sparkling Clean Solution is currently rated 4.3 overall out of 5.
Sparkling Clean Solution is open:
Sunday: 8:00 PM - 5:00 PM
Monday: 6:00 AM - 7:00 PM
Tuesday: 6:00 AM - 7:00 PM
Wednesday: 6:00 AM - 7:00 PM
Thursday: 6:00 AM - 7:00 PM
Friday: 6:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Sparkling Clean Solution accepts the following forms of payment: Check
Yes, Sparkling Clean Solution offers free project estimates.
No, Sparkling Clean Solution does not offer eco-friendly accreditations.
No, Sparkling Clean Solution does not offer a senior discount.
Yes, Sparkling Clean Solution offers emergency services.
No, Sparkling Clean Solution does not offer warranties.