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Masterwerks Tire and Auto

Founded 1996 • With Angi since July 2010

5.0

(9) Verified Reviews

Service Categories

Description

In 1996, two friends – David Hugh and Mike Offenburger – started an independent auto repair business in North Phoenix at 19th Avenue and Deer Valley Road – and Masterwerks Complete Auto Repair opened its doors. Starting out with one technician in the early years, Masterwerks core principle was to focus on customer service and accurate vehicle repair. Over time, Masterwerks expanded as the reputation for service and repair ability quickly spread throughout the community....

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Verified Reviews

A few reviews for this pro…

5.0

09/18/2016

unknown

DESCRIPTION OF WORK
.

CATEGORY auto repair

5.0

04/18/2014

First, Mike asked me about the problem. I said due to talking to others, I thought the problem could be a motor mount problem as  my Nissan Altima  shook so hard when I stopped at a stop light . I am scheduled to go on a trip next week and shared my concern about driving the car with this occurring.  Mike noted the problem would be checked out, plus they would do an overall inspection of the car. ...

DESCRIPTION OF WORK
Replaced a broken motor mount.

CATEGORY auto repair

SERVICE PROVIDER RESPONSE

[member name removed], thank you for the nice review and the straight "A" rating. It's always a pleasure to work for our Angie's List members.
5.0

04/03/2014

I looked at many auto shops and the reviews for Masterwerks resonated with me. I was very pleased with the competitive pricing and customer service. This is my new auto shop!

DESCRIPTION OF WORK
Replaced valves, engine mounts, and transmission mount

CATEGORY auto repair,transmission repair

SERVICE PROVIDER RESPONSE

Thank you for referring your son to Masterwerks. Really appreciate the nice comments about us and the all "A" ratings. Hope to see you in the future for your next auto repair need.
5.0

01/13/2014

Absolutely outstanding. I brought my 14 year old SUV with 175,000 miles to Masterwerks to investigate several fluid leaks and other issues.  They gave probably the most thorough inspection that car has ever had, and showed me numerous problem areas. In the end, it needed so much work I decided to start looking for another car, and had only the minimum work done I needed to drive it safely for the ...

DESCRIPTION OF WORK
Full inspection of car, identified numerous problem areas, fixed agreed upon issues.

CATEGORY auto repair

SERVICE PROVIDER RESPONSE

Thank you [member name removed] for the all "A" review and the kind words. We always estimate all the repair and maintenance items found upon inspection. We don't hide needed repair out of the fear of customer declined estimates and lost sales. Our reputation has been built over the years and we don't ever want to risk loosing it on one job. In your case the majority of repair was declined but hop...
5.0

08/31/2013

Overall this was a good experience and I plan to use Masterwerks (I worked with Dave, one of the owner's) for my future automotive needs.  I have an 2001 Toyota Corolla that has been neglected for several years.  It had developed a shake at high speeds so I took it to a local tire store for an oil change and evaluation of the tires.  They recommended replacement of the struts and tires along with ...

DESCRIPTION OF WORK
Replace serpentine belt, replace struts (front and rear), 4 wheel alignment, replace rear brakes and drums, replace radiator hoses and flush cooling system, replace spark plugs, replace wipers

CATEGORY auto repair,radiator service

SERVICE PROVIDER RESPONSE

Thank you very much for the straight "A" rating. We always want to inform the customer about the repair options as best as possible. We appreciate the detailed review and hope to see you again whenever you need us.

Services Offered

Tires, Towing, Auto Repair, Alignment, Emissions, Engine Diagnostics, Brake Repair, Tires, Alignment, Tune-ups, Engine Diagnostics, Emissions, Brake Service, Unlimited Towing Area, Deer Valley, North Phoenix, Glendale, Scottsdale, Anthem,

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
Yes