Custom Plumbing of Arizona, LLC

He pushed for a new water heater instead of draining it first.

Very prompt and very professional

Billy O'Keefe was my plumber and he was straightforward and personable. I spent about the same as I would have spent with another plumbing service but I think Billy gave me more value with keeping in touch with me on his estimated time of arrival and arrived at the time he said he would. He did a great job,I was very confident that he knew what he was doing and he was making sure that the connections were clean and met code. I could tell he valued the work he did and wanted it to be the best. If you want a professional hire a professional.

Professional, Informative, on time courteous.

it starter out with problem in getting the tech to the job site, but this was not the company's fault, the problem scheduling with the tenant, but once we got them together the job was done and everyone was pleased with the work. Thank to the tech.

They came on time, were polite and fixed the problem at a reasonable price

The plumber was 2 hours late and we had to call to get an update, which was also off by 30 minutes. Besides that, the work was performed well and our issue has been fixed. Thank you!

I hired Vincent to come out and do some plumbing repairs for me and charged me $237, a couple of days later I went into that bathroom and noticed a leak so I called Vincent's company and they said that he was out of town and sent some one out to fix it and he said he the repair looks fine and all the need is a couple squirts of CLR would take care of it, so that is what I did, I feel like I pd. Vincent for something that I did not need

I do believe they try hard to get it right. The first appt, the guy was late and then they did send someone else an hour later. Wasted my whole morning on my day off. That guy couldn't do the job so he went to Home Depot to get another tool and when he finally came back after trying hard he still didn't get the job done. Then the following Mon. they came and fixed it out front while I was at work. Today when I tested the hose bib they fixed and it squirted all over in several places. I just called them and they are sending someone out asap to try and fix this now. They did come back with a guy that did a great job and I was charged a very fair price. I am happy now.

They were very complete, came out same day and stopped our leak! They also referred me to a company to help with the remodel

Repaired what two others companies could not for half the price.

I had 2 plumbers responding to my call. 1 for drains blockage & 1 for drains blocked . Jason showed first & Ry next. Jason let me know know that I didn't have a hidden leak within 1 minute. Ry worked on drains.they did not charge me & will be rescheduling with more equipment. I loved them & they were so personable & nice. It was a truly enjoyable experience.

They gave me all the information I needed, that really made a big deference.

Justin from Custom Plumbing was on time, professional, and efficient. He got the job done and the price was reasonable.

Awesome company! Highly recommend them to anyone and will definitely be using them again if plumbing issues come up!!!

Tech was fast and accurate. He wasted no time, getting me a price and making repairs.

Initially, I hired them to fix my toilet mechanics inside the tank. The rep was very honest with my regarding cost. I ended up replacing both toilets due to their age. The cost to install a new toilet was not much higher than fixing the tank equipment. I sincerely appreciated the incredible honestly of the rep who came first. Then the actual installer was also very good. A very good impression they left. They were also the lowest bid.

Very efficient & satisfied with work

They were very prompted and efficient !! Work was much more difficult than first expected and he did a great job!!

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fast and friendly

Initially, there was a discrepancy between what was quoted and the actual work that was done. I called the customer service line. They were very responsive, professional, and polite. The discrepancies were addressed in less than 24 hours. I would use this company again.