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Recent Cable Tv Reviews in Searcy

  • COMCAST CABLE
    5.0
    I receive good service from them. The reception and the picture quality are very good. I will continue to use them in the future.
    Mike E.
  • CONWAY CORP
    5.0
    Conway Corp has done a good job. The fact that they provide services for gas, water, waste, electricity, internet, cable and others make them really cheap as compared to other cities.
    Dex G.
  • CONWAY CORP
    5.0
    Was able to take care of the issue from their end and did not need to send a technician to my house.
    John C.
  • Comcast N Little Rock
    5.0
    The customer service is fine. I had to change out a router thing and they were courteous and changed it out quickly. There was not problem. The service is fine; I have not had a problem. They are courteous on the phone.
    Judy B.
  • COMCAST CABLE
    5.0
    I think they’re pretty good. We've never had any problems with billing. My husband is still sticking with them, so I guess we'll continue to use them.
    Virginia A.
  • Suddenlink Communcations
    4.0
    Technician arrived exactly on time, was very courteous, professional, knowledgeable; although a few weeks later we had trouble with our bedroom cable service, called for service, and that tech arrived on time, was very professional, and indicated that the first installation tech put a box at the 2nd cable location that was not needed, removed it and no problems since read less
    Shermaine D.
  • Conway Corporation
    4.0
    They are prompt. They only work between the hours of 8 to 5 pm. They do not work at night unless it is an emergency. The internet is fast. They have had some server problems.
    bill d.
  • CONWAY CORP
    4.0
    I use their services every day. In Conway they would be about the only thing you could get and they would be fine. They do a great job. I would continue to use them in the future.
    Waddy M.
  • COMCAST CABLE
    3.0
    I know there are probably a lot of people dogging Comcast and I'd first like to say that I'm not here strictly to hurt them as a business. I enjoyed using Comcast's services for tv and internet for countless hours and I'm thankful for the quality of their product (when it was in working order). That said, I do no recommend Comcast to anyone. In fact, I discourage anyone from using Comcast unless nothing better is available. Comcast, from the very beginning, had a very unprofessional presence through their agents. The technicians that came to connect the tv / internet were able to get the television working with little effort but the more experienced of the two men encountered some kind of problem in the process of hooking up the internet. While the apprentice or trainee that was with him waited, he sat and watched tv (with me) on my couch. I didn't invite him to..but he did anyway. I'm not really one to make waves and nothing about his behavior intimidated or upset me particularly, I just found it very inappropriate and unusual. After about 45 minutes of sitting with my new cable friend whilst his superior worked, the other technician basically gave up and blamed my computer for what was happening. The two left without resolving the issue (which I resolved later on my own by calling customer service for my computer, comcast, the router company, etc.). Beyond my initial encounter with those guys, the individuals that I talked to on the phone to arrange bill payments and deal with outages were often about as unimpressive. As a matter of fact, the only Comcast employee that I can remember having a positive interaction with was a young guy at the Shackleford location to whom I returned my receiver box after I disconnected my service (who was very pleasant and respectful). Overall, I'd say the performance was shotty, the people were less than pleasant, and more often than not, less knowledgeable than I expected from professionals who do the job that they do on a daily basis. This is all just one guy's opinion, but there are better deals out there with more reliable and friendly companies. Comcast should be considered only in areas where other providers are unavailable read less
    Richard H.
  • COMCAST CABLE
    3.0
    e It did not go well at all. For about four weeks I had been having trouble with my Comcast Internet service. I would call Comcast and try the self help instructions and send a refresh signal to my modem but that never helped and the customer service folks could not fix it from their end so I made my first appointment for a technician to come out. The technicians are supposed to call 30 minutes before they are scheduled to arrive. This one called when he was already at the house. Instead of replacing my modem and router, he said I had a bad connector and replaced it. My Internet worked for a couple of days and then went out again. My boyfriend went outside and jiggled the connector, which restored the Internet service. A little over a week later my Internet went down again. I scheduled a second technician visit. This time the guy said the previous technician didn't put the connector on correctly. He fiddled with it and said that I shouldn't have anymore problems with my Internet. A week later it went out again. I was livid. I called on a Saturday and the customer service guy said that he was going to put in a expedited work order for Sunday and that I shouldn't leave the house because there was no guarantee when the technician would arrive, but it would definitely be before 6 p.m. At 4 p.m. I still hadn't heard from the technician so I called customer service. They said a tech had gotten my work order at 2 p.m. I never heard from anyone that Sunday. When I called customer service Sunday night the customer service guy said that an expedited work order was not a guarantee that a technician would actually come to the house. Then why did I have to stay at my house all day? I demanded to talk to the supervisor because I wanted a telephone number for whoever supervises the technicians but he said they didn't have such information. I told them that if a technician that a technician did not come the next day then they might as well discontinue my service with them and I would switch to AT&T. On Monday, a technician and a supervisor came to the house and changed my modem. They also replaced the cables from the main line to the house. The supervisor told my boyfriend that Comcast stopped giving out the type of modem I originally had many years ago because it was so unreliable. He also said that we would have to buy our own router if we wanted wi-fi. Again, I was outraged. I called customer service Monday night and told them that they provided the first router and they should provide this one. The customer service agent was very nice and said she didn't know why I was told to buy a router because Comcast has a modem/router combo. I was shipped to me the next day read less
    Lorrie B.
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