Paid deposit to have gate repaired, was told it would be 6-8 weeks. 10 weeks and numerous phone call/emails later I have heard nothing from them. I am going to assume this is a $100 lesson.
Initially it was fine. Fence was installed around October of 2015. Car gate began to sag after a couple of months and continues to do so.Large wooden post started splitting and I had to hammer boards back in within the first year because the nails used were not of proper length.
Backyard wood privacy fence with gate.
Took my deposit. Never called to schedule install. Finally after weeks, called to install. I ask for my deposit back. They said no. Awful company. Not the same company that was built by the Jones family. Someone bought the company and is running it into the ground.
Everything went well and no issues. They called before they arrived and repaired everything that was covered in the price quote. I have dealt with Jerry at Jones Fence since 2009 and they always deliver.
Repair work on my Jones Fence.
Poor communication. Took my deposit, then they never scheduled the install. I tried calling and received no reply. Finally they call and say coming tomorrow to install fence. I was upset at lack of communication and asked for refund of deposit. They refused. Check out the BBB lots of complaints.
Install fence around back yard.