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Gray's Tree Service

Tree Service, Hauling, Chimney Caps,

About us

We specialize in asphalt shingle roofing – single family homes, apartment complexes, churches, and light commercial buildings. 15 Years experience in the tree service, Senor Citizen Discount, We accept Visa, Mastercard, Discover and Amex. Additional address - 2191 Montevallo Rd, SW Birmingham, AL 35211. Additional DBA - Gray's Roofing and Tree Service, Grays Tree Service LLC, GAGB LLC. Additional phone - (205) 945-2006.

Business highlights

25 years of trusted experience

Services we offer

Installation, repair & replacement of roof, attic ventilation, metal flashing, conventional shingles, roof decking, tree and debris removal, meticulous clean-up, interior repairs, trim, carpentry & painting.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.799 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
5%
2
6%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 26-99 of 99 reviews

Linda R.
09/2013
5.0
tree service
  + -1 more
They came to look at the tree about 10am. The crew and truck arrived about 2:45 to remove the tree. I had to leave on an errand when I returned you could not tell that they had been there. They did a fantastic job with the clean up.
Description of Work: Removed a tree that fell across our driveway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Wendy K.
09/2013
5.0
tree service
  + -1 more
Overall I was pleased with the service and price. They gave me a quote quickly and showed up when the service was scheduled. The only thing I didn't care for was that the service took a span of 4 days to complete. The trees were trimmed on Wednesday morning. The limbs and debris wasn't picked up until Friday afternoon. The stump was ground on Saturday. Apparently they had different crews for each function. This may be normal for this industry, but I would have preferred if everything had been handled in one day. Overall I gave them a good rating.
Description of Work: Trimmed various trees from around my home and driveway. Also ground a stump in the front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Debra H.
08/2013
5.0
tree service
  + -1 more
Graham and his crew showed up Friday and Graham explained what their plan was for removing the trees. Two employees stayed and took down the trees in under 3 hours. Two days later they brought a huge truck to remove the downed trees. The following day someone came and chopped up the leftover tree stumps. Everything went fine. Graham is very personable and everyone was very professional and did a great job. They even removed a large downed branch in the back yard at no additional cost. I would definitely recommend them and would use them again should the occasion arise.
Description of Work: They removed 2 trees from the front yard of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Mary S.
06/2013
5.0
tree service
  + -1 more
It was wonderful. The were excellent. They cleaned up. You'd never know they had been here and taken down two trees for us. They were kind, courteous, quick and efficient. They were excellent all the way around.
Description of Work: I used the services of Gray's Tree Service. They have taken down two trees for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Dianne S.
06/2013
2.0
tree service
  + -1 more
Took 4 days to complete job and was not done completely to my satisfaction.
Description of Work: Cut down 3 trees and clear undergrowth from woods and spray to kill ivy and Poison ivy.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$1,800

Michael M.
05/2013
5.0
tree service
  + -1 more
They came to give an estimate and showed up on time. They person was very professional. They worked with me on the schedule. Although I was not present when they did their work, everything was done to perfection. They cut the things they were suppose to cut, and cleaned up the debris completely. The price was fair and work was flawless. I was very pleased with the service and professional attitude of everyone I worked with. I would use them again without hesitation.
Description of Work: Cut down a bunch of large shrubs and small trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Lloyd and Gail R.
05/2013
5.0
tree service
  + -1 more
I like the over all experience and I would use them again in the future.
Description of Work: We hired Gray's Tree Service to remove and trim trees a few months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
02/2013
5.0
tree service
  + -1 more
arrived on time-very efficient in their work process-no down time--cleaned up the area cleaner than when they started
Description of Work: removed 2 trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nichole B.
01/2013
5.0
tree service
  + -1 more
Great service! Got a fast estimate and good price. They did such a professional job that you can't tell the tree was ever there. Good communication and work all around.
Description of Work: Tree removal
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Michael B.
12/2012
5.0
tree service
  + -1 more
I did not use this service.
Description of Work: i did not use this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


john B.
11/2012
5.0
tree service
  + -1 more
great job. Would highly recommend to anyone needing tree work.
Description of Work: several trees had to be taken down plus alot of trimming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Sharon G.
10/2012
4.0
tree service
  + -1 more
Gray's was recommended by a friend who had used them. Gil Gray came out as scheduled and gave us a clear cut estimate. They charge by the job size and amount of time they estimate it will take. The price we were quoted included all haul off of debris and stump grinding as well. The crews showed up on time on the scheduled day and were done by the end of the day. These guys really know what they are doing. They even plucked three large pine trees out of the middle of a small stand of dogwoods with minimal damage. Using a large crane, most of the trees or tree tops were craned from their location to a debris collection area where a crew immediately cut them down for haul off. I understand they often use shredders, but they were not used for our job. The next day a debris truck picked up what was left and the stump grinder finished his work. I would use this company again.
Description of Work: We had a backyard full of trees removed to install a swimming pool. Gray's removed all the trees as marked by the pool company and hauled off all debris, and ground down all stumps.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Cecil B.
09/2012
5.0
tree service
  + -1 more
Carroll Tire where i work at
Description of Work: cut down tree in fence and cut back 3 big trees over near fence. great job and they were very nice and helpful. that was worth it all

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bonnie P.
09/2012
5.0
tree service
  + -1 more
I was very happy with them and they were very, very responsive. I would definitely use them again.
Description of Work: Gray's Tree Service chopped down 3 trees and a removed the stumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Jim M.
09/2012
4.0
tree service
  + -1 more
Very pleasant fellow. Arrived on time. Provided good advice and insights. Did not provide a written quote. Price quoted was quite high. Mentioned about how Gray's is the contract tree service for the city of Mountainbrook. Well, we're not Mountainbrook and we're not willing to pay Mountainbrook prices. In all fairness, their quote was not much higher than the second highest quote but both were MUCH higher than who we chose to work with. We definitely made the right decision. We might ask them for a quote in the future but there are just too many choices. More likely we'll give someone else a chance. Nothing against Gray's; they just weren't competitive enough.
Description of Work: We asked for a quote on removing and trimming some trees in our yard.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Heidi B.
08/2012
4.0
tree service
  + -1 more
My overall experience ws good. I will use them again. Other than some small confusion at the office about the services I needed they were excellent. They did apologize for the confusion and immediately rectified it.
Description of Work: Stump grinding and tree removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

GEORGE F.
08/2012
5.0
tree service
  + -1 more
Very prompt in answering the phone call, to deliver the estimate, to do the work. Very professional and cleaned well as the job was done.
Description of Work: 2 fallen trees of average size were removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Rex A.
08/2012
5.0
tree service
  + -1 more
Great!! Arrived at agreed time, left about 3 hours later, mulched area the following day, day after that debris remaining hauled away, minimum damage to lawn near house. Very pleased.
Description of Work: Cut down 10 trees, ground roots on some stumps (about 4), mulched large area after cutting agreed trees, removed remaining tree debris as agreed, moved agreed tree logs to designated area for firewood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Melodie E.
08/2012
5.0
tree service
  + -1 more
We hired them to cut down a tree that was causing a retaining wall to bulge. At first we asked the to cut tree and remove stump, but after they came and looked at it, they recommended leaving the stump since removing it would destroy the wall. They came on time and finished in one day. The very next day they came out and removed all of the debris- not even a twig on the driveway. This was the second time we have used them and have been very pleased. They are very polite and professional.
Description of Work: We hired them to cut down a tree that was causing a retaining wall to bulge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

R.D. W.
08/2012
2.0
tree service
  + -1 more
I got quotes from multiple companies I found here on Angie's List with good reviews. The last company to quote me was Gray's tree service. I liked the salesman who quoted me and decided to go with Gray's (they gave me the same price as the other company I was considering using). A few days later I received a phone call to schedule a day to have the trees cut. I took the day off so I could be at home when they came to work on my trees. Unfortunately, they never showed up or called. Upon me calling their office, I was informed that they were having problems with the truck. I understand that things like this are bound to happen, however I expect a phone call to let me know...especially when I had taken the day off just to be at home when they came! They showed up the next day (I had to be at work) and did their work. When I got home I was not happy with the results as they had not done everything I was expecting. After finally getting in touch with someone we once again scheduled an appointment. I called the morning of our second appointment and had to leave a voice-mail during their working hours and received a return phone call about an hour later and was informed that they would be at my house at some point that day with not even an approximation about what time. They did eventually show up and I went over what I expected with the crew leader. I was informed that what I wanted is not what was on their quote....NOTE: if you do have Gray's tree service quote you GET EVERYTHING SPELLED OUT FOR YOU! Other quotes I received were very detailed spelled out sentences, however my quote from Gray's was a map of my yard with very vague details like "raise canopy of oak tree". In the end, they did resolve the problem and I am happy with the results. I was 100% satisfied with the crew as I could not tell they had even been cutting large limbs down in my yard. However, I was extremely disappointed with their scheduling and communication skills and because of this would probably not use them again in the future. TLDR: They didn't show up on the date we scheduled and failed to contact me to let me know. We had a few disagreements on the work to be performed (If you do have them quote you be sure to get everything written out very clearly). In the end I was very happy with work done but very unimpressed with their scheduling and communication. Will use a different company in the future.
Description of Work: Remove deadwood and raise canopies of multiple trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$1,800

Response from Gray's Tree Service
I apologize for any lack in communication. Your right there is no reason for that. However, in my line of work there is no exact time to show up. Customers add work on to 50% of our jobs throwing our schedule off. this is a concern of mine and I thank you for your criticizm and will do what is needed to try to fix the issues. Gil Gray

Tammy F.
07/2012
2.0
tree service
  + -1 more
They had to come out twice to finish the cleanup. We had giant tree trunks left in our yard obstructing and killing our grass. When they came out they showed up late and they did not finish the work on time or the amount of time they said they would.
Description of Work: We used their services to cut down a large oak tree.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Gray's Tree Service
Ok. Where do I start. This is a complaint from a homeowner that has written me now two bad checks. Her sweeet mother n law hired us to remove a tree for her at her sons house. The daughter n law was given the money from her mother n law and blew it. Now after weeks of lies of when I would recieve payment I have been forced to begin the long drawn out process of filing charges to get paid. So I wouold hope that any of this complaint would be discarded. Gil Gray

Monica S.
07/2012
5.0
tree service
  + -1 more
They were super nice and super efficient, they got them down without damaging the yard, cleaned everything up. They were very nice and so quick, very polite and very good.
Description of Work: Gray's Tree Services removed a couple of trees for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica S.
06/2012
5.0
tree service
  + -1 more
They were extremely polite and efficient. They did not leave a mess and they cleaned everything up. They were great and I would use them again.
Description of Work: Gray's Tree Services provided tree service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ken A.
06/2012
5.0
tree service
  + -1 more
I called several tree services for estimates and quickly selected Gray's because of their responsiveness, professionalism and price. The quote was written and detailed compared to some of the others that were simply verbal. Once selected, Gray's was onsite within five hours with heavy equipment to get the tree down. In a matter of about 90 minutes, the tree was safely on the ground. Understanding that they had worked me into their work schedule to handle the priority safety concern, I told them that they could delay the cleanup until they had an opening in their schedule since the tree was safely on the ground. That being said, they then called me daily to give me an update on their plans. Understanding that there may be some risk in letting them delay, I was completely satisfied with their responsiveness. Within 24 hours they had ground the stump out and within 48 hours, the cleanup was done and the job complete. I would absolutely use them again in the future and I have already given their contact information to neighbors that have inquired about who did the work.
Description of Work: I had a very large red oak that split and was in danger of falling and causing damage to a neighbor's property. Once an agreement was signed, Gray's quickly cut the tree, ground the stump and removed all the debris. They also removed a couple of dead limbs in an adjacent tree at now additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Joe B.
06/2012
5.0
tree service
  + -1 more
The story from start to finish is listed above... This service was done at my farm in Chelsea. 6.5 acres of complete woods lots of trees and fallen down limbs... ..
Description of Work: At 65 I have used tree services from Florida to Alabama. In Florida at my second home when pines die and after hurricanes and here in Birmingham when storms come through or trees just die. Gray's Tree Service is the best I have ever used. From the first day calling the office to set appointment the lady, Peggy was very professional and courteous. We set a date for an estimator to come to my home. That was Grahm. Dressed well and professional. We sketched the trees I wanted out and limbs cut. I had a huge burn pile and he said "we will even take that for you"...Ok deal..we set a date then David and his crew arrived. Not in gear to climb trees but bucket trucks and earth movers. I have a lot of patio nice stone and I never had to say be careful..David ran the crew and there was never a bit of disagreement on what limbs to cut. The tall large branches were cut in lengths of about a foot dropped on the ground and the crew of 3 other guys picked up and raked all the limbs cut..all of this was placed on my growing "burn pile". They spent over 3 hours moving the truck being careful not to drop any limbs on any patio stuff. Ok they finished and David said "Our truck will pick up the "burn pile" and all the tree limbs we have cut down this next week. You dont have to pay until our truck does that for you." I paid him on the spot..And then not next week but the next day a very very large truck with crain claw came up the drive way to the "burn pile" This burn pile was at least 10 to 12 ft high and 15 ft wide. This was a pile of debris consisting of stumps and junk the last tree guy cut and left there. The driver of the claw truck Steven could not have been nicer..he looked at the pile and said "wow your kidding?" He spent an hour pulling up all the limbs and stumps and sawed off tree trunks plus all the limbs that were cut by his staff...So from the very start Peggy who took my order Grahm who consulted the price, David and crew who did all the cutting all the way to Steven who picked up this mess...what a great goup of people..and for $450. And will I use them again. I have 6.5 acres and no one will cut my trees again except Greys Tree Service..I must add that one bad report stated "While on vacation"...duh duh...are you kidding? If I contract a tree service I wont be on vacation when ANY service is performed at my house..You will be extrememly happy with these people..take the time get to know every person who comes to your home. They work hard for their money and a little kindness goes a long way...Thanks guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

3685 Parkwood Road, Bessemer, AL 35022

www.graysroofing.com

Service hours

Sunday:
7:30 AM - 5:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Hauling,
Chimney Caps,
Roofing,
Chimney Repair,
Gutter Cleaning,
Firewood

FAQ

Gray's Tree Service is currently rated 4.7 overall out of 5.

Sunday: 7:30 AM - 5:00 PM

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 5:00 PM

Gray's Tree Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Gray's Tree Service offers free project estimates.
No, Gray's Tree Service does not offer eco-friendly accreditations.
No, Gray's Tree Service does not offer a senior discount.
No, Gray's Tree Service does not offer emergency services.
Yes, Gray's Tree Service offers warranties.
Gray's Tree Service offers the following services: Installation, repair & replacement of roof, attic ventilation, metal flashing, conventional shingles, roof decking, tree and debris removal, meticulous clean-up, interior repairs, trim, carpentry & painting.

Contact information

3685 Parkwood Road, Bessemer, AL 35022

www.graysroofing.com

Service hours

Sunday:
7:30 AM - 5:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 5:00 PM