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Reviews in Winston Salem to Replace Ductwork
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Carolina Duct & Crawl
1.0
BUYER BEWARE!!! We scheduled Carolina Duct and Crawl based on a coupon advertising air duct cleaning for $54.95. Both my husband and I separately tried to get estimates for our home in advance but were told that they can’t give an estimate until they see the exact specs for our HVAC system. When the service providers came to our home, they quoted us over $1,000 for the cleaning (WAY MORE THAN $54.99!!!!) plus $500 for mildicide spray and another $1,200 for UV system installation. We were in a bind because we were planning on moving into the house in two days, so we felt pressured to get the recommended services. They will try to upsell you, so do your research in advance!!! After the fact, the company that does routine maintenance on our HVAC system told us that they never recommend UV installation because of the damage it can do to the HVAC system. Also we found out that the sporicidin (mildicide used by Calorina Duct and Crawl) website [*** Link removed ***] says that “this product is not recommended for air duct applications other than cleaning mold off of hard non-porous surfaces such as registers and vents. Pour a small amount of Sporicidin Disinfectant Solution onto a cleaning cloth or use presaturated Sporicidin Disinfectant Towelettes to wipe away mold and other contamination.” In other words, this product isn’t recommended for use throughout all interior air passages. This is reiterated here: [*** Link removed ***] “The use of antimicrobial chemicals is an additional service that is not part of a typical air duct cleaning project” [*** Link removed ***] “The application of chemicals in an air conveyance system is acceptable only when the product is legally approved for the application for which it will be used. At this time, the EPA has not accepted any disinfectant, sanitizer or fungicidal products for use in the ductwork of HVAC systems.” We were never told this before Carolina Duct and Crawl fogged all of our interior air passages with sporicidin. To top it off, one of the ducts spewed black debris after the cleaning. We were incredibly dissatisfied with the services provided by Carolina Duct and Crawl
- Ana F....
AdvantaClean Of The Triad
5.0
Good service. The basement was a mess and Ken and his crew worked hard to clean it up. He also cleaned the air ducts.
- Barbara B....
The Mad Hatter Air Duct Cleaning & Chimney Sweep
5.0
Kent did a very thorough job of cleaning out my ducts. I was shocked at the amount of dirt that came out. One of the vents in the bedroom used to make noise when the heat was running. This no longer happens, since the cleaning was done. Thanks Kent.
- William M....
Duct Doctor USA of The Triad
5.0
Fantastic. Jim is great. He walked through my house as he prepared a quote and showed me everything so I could see first hand. Great company and great staff!
- Lina F....
AdvantaClean Of The Triad
5.0
Ken and his team took the upmost care with our mold remediation! We found mold in our basement and within 2 days of hiring Advanta clean, it was cleaned out and mold free. His team was kind and trustworthy and Ken checked in throughout the process. I reccomend them highly! For something as serious as mold, it's important to know who you are working with
- Adele G....
Custom Air Inc
1.0
We hired them based on a reference from another company we had used. We later found out that it was the service providers brother who recommended him to us. They left a spit cup full of chaw in my house, and my kitchen sink was also full of it. I called the company to tell them about this and the receptionist said that no one on their crew chewed, insinuating that it must be ours. They came out Friday to replace duct work in the basement. Our waste line cracked, and they did not tell us about it. We called them to tell them that it was cracked, and they said that it just happened, and that they did not do it. Nobody came out to address it or fix it. They told us that the ducts were airtight, and no water would be able to get in. My husband looked at them, and took apart a piece of the work, and water came pouring out. The new duct work did not line up with the drop ceiling. They told us that they could make it match, but it is an inch lower than the original. The returns were not connected, and were directed to no particular place. The duct work in the utility room is so low that you can't open the door more than 5 inches. We put a stop payment on the check because of the incomplete work, and the company got very upset with us. They came back and ripped out everything that they had done. Now we have no duct work at all. We looked into them a little further after this and discovered that they had no permit to be doing this work. As a result we filed a complaint with the city
- Sara B....
Carolina Duct & Crawl
1.0
Had an appointment today to have my ducts cleaned, and the technician never showed. Called and the lady that answered said the tech had come already and tried to call. Both lies. I have been here all day.. and have absolutely no missed calls from anyone. She put me in touch with a manager (I'm assuming) named Michelle who was SO RUDE!!! The entire time she interrupted me, spoke over me while I was talking, and basically called me a liar and refused to reschedule. I asked to speak with the owner and was refused contact information. Horrible customer service, horrible business practices. Liars. They don't even deserve one star
- Tosha F....
Taylor-Made Comfort Inc
5.0
We got Chris's name (the owner) from someone I know at work. We called him on Labor Day and he returned our call that evening. He came out the next day, Tuesday, and took a look at our old system and furnace and left us with a HIGHLY reasonable quote (I think he gave us such a good deal because of the referral). After comparing his prices and products with two other companies (both whom we found on Angies list) we chose to go with Taylor-Made. He came with a personal recommendations and, unlike the two other companies, he was not only the owner but the person who would be doing the installation- not some random technician. He actually re-arranged another appointment so that he could install our unit that Friday (which was nice, because we had been without AC for 8 days and it was still over 80 degrees outside!) He and his helper showed up exactly when he said they would, and got to work immediately. The old furnace parts didn't fit down the attic stairs so they had to take it apart to get it out, and they had to take apart the new unit to get it into the attic. They did both as quietly as possible, since my 9 month old was napping in the room below the attic. They also re-hung a drooping segment of ductwork at no extra-fee. After making a comment about how it's always warm in the master bedroom, they set the dampers to maximize the AC upstairs, and gave me a tutorial on how to properly use the rest of the dampers on the ductwork in the attic. They cleaned up as they went and left NO mess. There was also an issue about payment that came up (I was not able to get our payment from the bank in time), but Chris worked with us on it and we came to a solution that worked well for both of us. Chris was very easy to work with and honest about everything. I highly recommend Taylor-Made
- Carrie M....
Duct Doctor USA of The Triad
5.0
I had an excellent experience with the company. I would recommend them to anyone. I wasn't able to proceed forward with the work at my home but they were easy to work with and very friendly.
- Pam B....
Duct Doctor USA of The Triad
5.0
It was super easy! I was able to get a realistic estimate from my first contact with Jim. He emailed me an estimate and answered all my questions about the process and scheduling. He arrived at the scheduled time and got right to work. He explained what he would be doing under the house to access the system. Not only did they clean out the ducts, they took down all the vent covers and cleaned them outside. (My 40 yo vent covers needed that desperately.) Any mess made inside from the work was cleaned up. He also cleaned my dryer vent. He replaced the duct with a shorter one that fit better and fixed where the vent attached outside so that it was attached properly. I would definitely use them again and have already recommended them to friends
- Debbie H....
Abs Air Duct Cleaning
5.0
I thought it was very expensive. I would use them again; my only reservation is that they were so expensive. It took them three hours. Four guys came out. The communication was pretty good. There was only one little issue which was I had called to reschedule, I rescheduled it, and the person didn't communicate it to the guys that were doing the work. It ended up working out that I was able to do it on the original date, but there was some kind of communication problem between the two main guys
- Daniella S....
Duct Doctor USA of The Triad
5.0
Jim arrived on time and performed a very efficient job along with inspections. We have an older home built in 1950's and duct's had not been cleaned in many years. Jim was great to work with, we would definitely hire again.
- Kent B....
AdvantaClean Of The Triad
5.0
We needed our air ducts cleaned when we moved into our new home So we hired Advanta Clean. They were there when they said they would be there; they were professional, courteous, and did an outstanding job. I would use their services again and highly recommend them to anyone. You will not be disappointed
- Robert F....
QUALITY AIR DUCT CLEANING
5.0
They were here all day cleaning and they were very thorough. We were very pleased with the service. The quality of work was well worth paying the $570.
- Charles M....
Central Carolina Air Conditioning
5.0
I was able to book this company within 2 days of scheduling on the phone. Their service is very efficient. The guys wore protective gear to keep the dirt off my floor. I would use them again.
They returned my daytime message which wasn’t urgent at the end of the workday. I was able to give them the 6 pages regarding plumbing from the buyers inspection report. They gave me a quote and time to perform the above inspection and repair requests. Hopefully the quote will be reasonable and work performed in a timely proper manner to help us close our house sale
Very thorough and friendly. Provided pictures of before and after with excellent results. After the job was complete he cleaned the area. I would highly recommend.
Air Duct Crew did a great job and I REALLY appreciated the guys that showed up to do the job. Very nice and professional, had no concerns about them at all.
My 1949 chimney had lots of disintegrating mortar joints. No known water leaks yet, but I wanted to prevent that. The company seems professional & reliable. Very nice folks to work with. Kept me in touch on schedule & arrival time. Would hire again. I have to presume the repair job is correct; it looks good. Price was reasonable--in between an ultra-high "rebuild the whole thing" quote and a low ball quote from someone who never followed up
Bill and his crew did a fantastic job and were very professional. The work was done over the coarse of two days and they did a terrific job of staging things in a way that were not disruptive to the office staff.
Judd and his team are responsive and reliable. We are very pleased with the quality of work as well as the time needed to finish the job. Their online portal and punctuality are added bonuses that separates them from other area providers. We will definitely hire them again.
It varies depending on how many spillages we have. The cost varies too depending on how many areas we have cleaned. They’re the only ones that we’ve ever used because we used them in Colorado too. They do great work. They’re really good. They give me a time frame of like 4 hours and they call when they’re on their way. They start out with a 4-hour time frame. They are always professional. We will definitely use them in the future
The tech came to my home to clean my air ducts and my dryer vent. He did a consult first and recommended what I needed to have done. Since my dryer was not drying fast enough, I figured I would have that done as well. He took his time and cleaned my ducts. He showed me before and after photos of my air ducts and I was shocked at the difference he made. My dryer now dries faster because I no longer have clogged vents. I knew my dryer was not drying properly, but now it works like a new dryer. He said that it is important to have that done to save energy and prevent fires. So, I went ahead and bought a Lint Alert device to let me know when my dryer is in need of cleaning. That is a great way to keep my dryer from catching on fire. My air ducts are now clean and we can breathe better. I can tell the difference in the air. It is no longer stuffy or stale smelling. He also suggested using lifetime warranty air filters. I will never have to buy filters again. All I will have to do is clean these and put them back. PDR Air Duct Cleaning did a great job. I would definitely recommend this company because they show that they really care about the customer
I CAN TELL THE AIR FLOW HAS IMPROVED. THEY WERE TIMELY BECAUSE THEY WERE IN AND OUT IN NO TIME. THEY CHARGED A REASONABLE ENOUGH PRICE. I WAS SATISFIED.
It was much more expensive than I thought it was going to be but that was because they offered to use microbe and germ cleaners which were in addition to the vacuum cleaning. I think they did a good job and they were professional while performing the service. I would have felt better if they had been more up front about the chemical expense
Replace Ductwork in Winston Salem are rated 4.8 out of 5 based on 1,069 reviews of the 16 featured Winston Salem pros
The Angi rating for Replace Ductwork in Winston Salem is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Replace Ductwork needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.
Frequently Asked Questions & Answers about Replace Ductwork
What services are related to Replace Ductwork?
Air Duct Cleaners
Insulation Contractors
HVAC Contractors
Small Appliance Repair Services
What do customers in Winston Salem say about Replace Ductwork?
Everything went great. Mr. Nelson is was very precise with all of the work he did. He worked hard at getting us the best prices for what he installed and his labor cost was very fair. We will always choose him to do any of our home repairs