Winston Salem Washer Repair
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Reviews in Winston Salem to Repair Washing Machine
John Michael & Associates Inc.
Splendid. Rapid response to my initial request. Repairman was professional, knowledgeable and thorough. I appreciate this well done repair, especially during our national Covid 19 crisis.
- James G.
John Michael & Associates Inc.
The pump was bad. The cost of the repair would be close to the cost of a new machine and the current machine was a 2007. The decision was made to replace it. This is one of the first times I felt really good paying money for a service call that didn't end up in a fix. John took the machine apart quickly. It was obvious that he knew his craft. He pointed out the rust spots. He explained and demonstrated the broken pump. He explained my options in clear and concise terms and I never felt pressured one way or another. I've been told I'm "particular - in a good way" and John exceeded my expectations! In the very best way
- Mary S.
AT YOUR SERVICE TODAY APPLIANCE REPAIR INC
I asked for a quote over the phone and Chris was super friendly, very helpful, and very honest. He gave me what I thought was a very reasonable estimate and also let me know what i was beating the lifespan of my machine so it might be better to buy a new one. I really appreciate his honesty and friendliness. We haven't decided what to do yet with our machine but we will definitely use their services in the future for appliance repair
- Amy M.
The Appliance Doctor
The washing machine was no longer agitating. The repairman was 45 minutes late for the appointment but performed the repairs fairly quickly and the washing machine has been agitating since the repair.
- Mesha T.
Mike's Appliance Service
Let me start by saying that we had originally set up an appointment before we read the other reviews on Angie's list then, after reading one, decided to call and cancel because it was very negative. When we called he asked why, and I was honest as to our reason. He first denied that this had actually been a customer, then he said that you can't please everyone, and that customer wanted the job done for free. My wife, and I, listened to him and he sounded very adamant about wanting a chance to prove himself. I asked if he gave estimates, and he said that he did, and they were $76. I also asked if that would be applied towards the balance if we chose for him to do the work. He did tell us no, so I knew that was not an option. He did ask what the issue was, and we explained what the washer was doing, and everything we had already tried to fix it. He said that he would pick up a drain motor in case that was the issue. He called the next morning with the timeframe for his arrival. When he arrived I showed him to the washing machine. He never even turned it on, He went right to taking the covers off. I work from home, so I went back to work. A short while later I went back to check on him. he had already partially put the machine back together. I asked how he knew the pump was definitely bad, and he said just from experience. I was disappointed that he did not even attempt to run it, and duplicate the issue. Once he had enough reassembled, he turned it on for the first time. He asked if that sounded better, and I said that it actually sounded the same. He asked my wife how much laundry detergent she normally used. When my wife attempted to explain how she measured he told her that she should be using the cup on detergent bottle to measure. When she tried to explain that she did the first time, and remembered how much she needed to use. He pretty much beat her up over how she was measuring wrong. My wife got very upset, but kept her cool. My wife, and I, have raised three children, and four grandchildren. I believe she knows how to wash clothes. By this point I just wanted him done, and out of the house. He tried to show his knowledge of detergent, etc. and I was just over his speech. He told me the total was $282. I paid it and he left. He charged me the $76 estimate fee, even though he came in with the only plan of changing the motor. Like I said, he did absolutely no troubleshooting. He also charged $91 labor for less than an hours work. He did fix the issue but I will never use him again. He does not have the people skills for working that closely with the public
- Kelvin Y.
A & B Appliance Service
My washing machine started leaking water early one morning and I called A&B in a tizzy as soon as they opened. Anita listened carefully to my problem and offered some troubleshooting tips to avoid having to schedule a service call. When they did not work, she said they were fully booked into the next week but recommended another repairman. I decided to wait for A&B; they were able to squeeze me in within two days. Throughout our conversation Anita was patient and took a lot of time to help me. Phil came to our appointment on time, ran diagnostics, explained what went wrong, and suggested ways to keep it from happening again. It has been a very long time since I have gotten such extraordinary customer service. I will call A&B again and will recommend them to my friends and neighbors. They are terrific
- Judith D.
Convenient Appliance Service Inc
I wouldn't suggest anyone else! They are the best! Mike came out to look at our washer and found the problem right away. Found the part and had it replaced by the end of the week. He also helped out my grandmother whose refrigerator was leaking. He had to come out several times and try several different things to find it, but he was unrelenting in finding the problem. Turns out it was a hairline crack in the pan. Again, replaced and good as new by the end of the week
- Ann C.
Convenient Appliance Service Inc
I called the day the washing machine stopped working. I was told that someone could come out in 2 days. The repairman called a few minutes before he arrived, as promised (on time.) He was dressed professionally and had a professional manner. He quickly diagnosed the problem as something wrong with the lid. He had the part in his truck. He installed it and ran it through a quick check. He was here about 25 minutes. The total cost was $159.17......Part- $36.69; trip charge- $73; and labor- $47. I am happy to have a working washing machine but now wish I could be an appliance repair person and make about $50 per half hour. :)Nevertheless, I will call this company again as the work was well done and professional
- Lissa C.
CONVENIENT APPLIANCE SERVICE
Bob B. called 15 minutes out and let me know he was on his way. He was professional both technically and personally. He evaluated the issue, fixed it and then ran the dishwasher to insure it was working. He cleaned up afterwards and then was on his way.
- Paul S.
MONACO'S PLUMBING & HEATING
Went extremely well. I left a message on the answering machine that was returned later that evening. We set up a preliminary time (Tuesday afternoon), confirmed on Monday, and then he called to give me an update on timing so that I wouldn't have to leave work any earlier than necessary. Once at my house, he worked very efficiently and gave me great info on what the plumbing used to look like and what problems might crop up in the future
- Suzanne S.
Washing Machine Repair in Winston Salem
Winston Salem, NC
Recent Review:
Prompt response to call; quick switch repair
High Point, NC
Recent Review:
Service tech cane within a time frame that fit my schedule. Was one of the few contractors that I've dealt with that valued my time. Was very kind and had the part with him so I did not need to make a follow up service call. Very pleased and have suggested this company to friends.
High Point, NC
Recent Review:
I asked for a quote over the phone and Chris was super friendly, very helpful, and very honest. He gave me what I thought was a very reasonable estimate and also let me know what i was beating the lifespan of my machine so it might be better to buy a new one. I really appreciate his honesty and friendliness. We haven't decided what to do yet with our machine but we will definitely use their services in the future for appliance repair
Belews Creek, NC
Recent Review:
The washing machine was no longer agitating. The repairman was 45 minutes late for the appointment but performed the repairs fairly quickly and the washing machine has been agitating since the repair.
Liberty, NC
Recent Review:
Mike was quick in his response and was honest and educated me on my dryer problem
Climax, NC
Recent Review:
My washing machine started leaking water early one morning and I called A&B in a tizzy as soon as they opened. Anita listened carefully to my problem and offered some troubleshooting tips to avoid having to schedule a service call. When they did not work, she said they were fully booked into the next week but recommended another repairman. I decided to wait for A&B; they were able to squeeze me in within two days. Throughout our conversation Anita was patient and took a lot of time to help me. Phil came to our appointment on time, ran diagnostics, explained what went wrong, and suggested ways to keep it from happening again. It has been a very long time since I have gotten such extraordinary customer service. I will call A&B again and will recommend them to my friends and neighbors. They are terrific
Winston Salem, NC
Recent Review:
I wouldn't suggest anyone else! They are the best! Mike came out to look at our washer and found the problem right away. Found the part and had it replaced by the end of the week. He also helped out my grandmother whose refrigerator was leaking. He had to come out several times and try several different things to find it, but he was unrelenting in finding the problem. Turns out it was a hairline crack in the pan. Again, replaced and good as new by the end of the week
Greensboro, NC
Recent Review:
Bob B. called 15 minutes out and let me know he was on his way. He was professional both technically and personally. He evaluated the issue, fixed it and then ran the dishwasher to insure it was working. He cleaned up afterwards and then was on his way.
Cresskill, NJ
Recent Review:
Went extremely well. I left a message on the answering machine that was returned later that evening. We set up a preliminary time (Tuesday afternoon), confirmed on Monday, and then he called to give me an update on timing so that I wouldn't have to leave work any earlier than necessary. Once at my house, he worked very efficiently and gave me great info on what the plumbing used to look like and what problems might crop up in the future
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Appliance Repair Services
Plumbers
Water Softener Companies
What do customers in Winston Salem say about Washing Machine Repair?
Service tech cane within a time frame that fit my schedule. Was one of the few contractors that I've dealt with that valued my time. Was very kind and had the part with him so I did not need to make a follow up service call. Very pleased and have suggested this company to friends.