Winston Salem Plumbing Fixtures Repair

JT Harrell and his crew did excellent work. They arrived when they said they would, despite having to deal with several emergencies elsewhere. They worked diligently, and did a very high quality job, even though several of our projects were challenging. JT obviously takes pride in the quality of the work his company performs, and it shows in the results. The price we paid included several high quality plumbing fixtures, which JT arranged to purchase at favorable prices.

I contacted the company to determine if they would be able to come out on short notice. They asked what type of problem I was having and gave me an estimate for the work. It was not 15 minutes later, she returned the call to say a technician could come out to assess and, if possible, do the repair.The plumber was prompt, courteous, and worked competently to complete the work. He also didn't mind me nosily watching what he was doing.made some recommendations for the disposal replacement, though he was not able to do the repair. I will most likely use the same company once I purchase a replacement unit.I have not received a bill yet, so unable to assess value of work completed.

Wes and Jake were fantastic. From the time Wes came through to look at the work and give us an estimate to the very end, they did a great job. We were doing a lot of our renovation work ourselves, and Wes made a number of suggestions (but was never pushy or condescending) about how to best arrange plumbing fixtures and such. We were living in the house during the renovation, and they were really great about working around our schedule - such as making sure we had a flushing toilet every night. We had one problem, where the hot water heater wouldn't vent correctly and it wasn't clear whether it was the fault of the water heater or the vent line run by our HVAC contractor. Wes and Jake moved the water heater to try to improve the venting and didn't ask for payment, then were good about getting the manufacturer to come and replace what turned out to be a defective part when that didn't work. In all aspects of dealing with them, Wedmore Plumbing went above and beyond what was expected.

I would suggest more care be taken on behalf of the home owner and work crew that care be taken to cover furniture, etc. Close off areas to alleviate as much dust and debre . Custom Construction has made every effort to do the job I needed done and I am very grateful for these efforts. He was always available to answer questions and stayed on top of the work being done.