Shane was extremely responsive and very helpful in the planning phase while I tried to determine what all I wanted renovated. I had several contractors complete estimates and he was the only one that did an in depth inspection. Because of the age of my house, my old bathtub was smaller than the tubs available today. He was the only contractor that realized I would have to have a wall moved to put in a new tub. No one else had factored that into their estimates. Shane and his associates removed an old vanity, cabinet, tub, surround, toilet, and floor. He created a custom shower based on pictures I found on the internet. They laid new tile floor, put in a shower pan, built and tiled the custom walls for the shower, created a built-in bench in the shower, plus installed a new toilet, vanity, lighting, mirror, and hardware. Part of my existing walls were plaster that had already been covered by sheetrock, but they were so beat up that he put up a layer of bead board to give them a new, clean surface. Shane and his workers were always friendly and worked hard to get the project finished. It took a little longer than expected, but I think it was mainly due to unforeseen circumstances outside of their control. For me, as important as the quality of the work, was the patience and willingness to work with me on the details that really set this company apart. He always answered any question I had about what they were working on or why something had to be done a certain way. They were respectful of my space and even made sure my animals were ok during the day while they were working and I was gone. I have referred them to others already and will definitely use them for more renovations in the future.