CNE sales guy promised full quality on old paint scraping and that each rotted area would be singled out and the wood replaced. They did send a carpenter who replaced some frame components. The paint work cosmetically looked perfect when completed. A couple of months later I noticed the paint to pop on one of the frames. Huge strips of paint would peel off easily with a finger, the wood rotted. CNE came out, fixed the window and, supposedly, inspected the work. Within a year, I had severe rotting on about half of my window frames underneath the paint. I went on patching the wood and spot paint myself. From what I can tell, CNE workers didn t re-caulk, didn't prime, painted right over soft wood and, likely, wet wood. With the high-grade sealing paint they used over wet unprepared surface they caused more damage to my frames than if the wood was left bare.