Winston Salem Toilet Installation

Very professional. In addition to installing my toilet, he did some work on my shower. A bit pricier than most I'd say, but he did a great job.

Arrived on time, very thorough, price was reasonable and the plumber spent all the time necessary to explain everything. Installed new Gerber toilet. This is my "go to" plumber from now on...very pleased. Total cost $421 including tax.

I called and was able to make an appointment for the next day. The person who came was prompt and worked quickly. He also provided advice for a future new toilet purchase.

Very smoothly. Plumber (Zach) was prompt, courteous and professional. Wore protective booties on his shoes and offered advice on possibilities of new toilets, fixing the ones we have and helped troubleshoot another issue. We were very pleased with the service and the price was fair and we had a coupon to boot.

THEIR PUNCTUALITY AND PROFESSIONALISM WAS EXCELLENT. THEY WERE ALSO VERY RESPONSIVE. I NEVER HAD ANY PROBLEMS WITH THEM. THEY DID DRIP A LITTLE STUFF ON MY CARPET, BUT I GOT IT CLEANED.

On Dec 5 (a Sunday morning), the first toilet overflowed from underneath, flooding the bathroom. Then the second toilet filled up and wouldn't flush, causing the shower drain to back up. I called John's for emergency weekend service and the repairmen were here by noon. Although it took them quite some time to find the problem with the clogged drain, they were finally able to unclog both toilets and explained to me exactly what had happened. Once the sewer line was clogged, the first toilet (an old model) overflowed from the bottom due to a worn-out seal. I had been planning to replace that toilet because it used an inordinate amount of water to flush and the seat was too low for comfort. The repairman told me he could order a new toilet and, if I had the work done within 30 days of the emergency repair, I wouldn't have to pay for a second service charge for installation. I took him up on the offer and the new toilet was ready for installation within 4 days. There were some mixups and several instances of breakage before they finally were able to install the correct model, but I am very happy with my new low-volume, comfort height toilet.

These guys are the best! They installed a new garbage disposal, cleared a clogged bathroom sink, fixed a running toilet and replaced worn out parts, and helped me replace toilet seat. I highly recommend them to anyone. Will definitely use them again. Honest gentlemen, fair prices, and friendly, professional service. Heidi in Greensboro NC

I called because I knew that my outside faucets were leaking, so I was expecting to spend a bit of money. I called and the plumber was at the house an hour later. He did an inspection of every sink, toilet, and shower, the crawlspace, the washing machine, and even climbed into the attic to check the water heater. He gave me an estimate for fixing everything that needed repair, and explained and showed me why each part needed to be fixed. He was very patient as I asked many questions and then waited while I called my husband so that we could make some decisions. The price I paid included two new toilets and a kitchen sink, as well as replacement parts. He worked at my house from 10:45-5:45, leaving once to get lunch and pick up the new toilets. He was considerate to my 7 year old, who wanted to watch him install the sink fixture and toilet. He even gave us time warnings regarding when he would need to shut off the water to the toilets- very nice for my children and me to know. I would hire him again.

My wife and I had been contemplating on a bathroom remodel for quite some time; however, my wife has issues with making decisions that involve substantial amounts of money, aka, pulling the trigger. Thus, I do not have that problem. Me and my wife had two bids for my bathroom remodel. Needless to say, the first bid did not get the job (A well-known bathroom remodel contractor). The second bid did (Brytons). Plus, I went with a well-known contractor because if the job was not performed to my standards, there would be repercussions. The bids were nearly identical, but Connie (Brytons' representative), put me over the edge. She spent several hours explaining everything, and showing us various samples. Plus, I could tell she enjoys her job. And as for the installer/carpenter/plumber, Brad, he was exemplary. I do not believe Brytons could have found a better person to showcase their company’s vision, as to what a customer desires. And on top of that, he was professional and courteous the whole time he was here. As a matter of fact, he treated my house as if he lived here, too. To tell you the truth, my bathroom looks like it just came from Brytons' showroom. This is a good thing.

This is the second job we hired this company to do. Everything we wanted was done properly and to our specs. Change orders were no problem. We also needed a storage container and movers to clear out furniture .. all arranged for us ! THAT is great service. If we need anything else done to the house,Custom Construction gets another call.. We TRUST this company!