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Reviews in Winston Salem for Security Camera Installation
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CPI Security Systems Inc
1.0
Not Good! We met with the salesperson to discuss the package we wanted. When the first tech. came out he said that the salesman did not know she was doing per the system sold and installed it his way with out consultant with us. He drilled hole in the door jams of the house and installed the other components around the house them told us that the exterior camera would not work on our home. The tech. did not even try to mount the camera on the house because he did not have a ladder tall enough on his truck to reach. We contacted customer service and they sent out another tech. to complete the installation, again this tech. came out with a long enough ladder to mount the camera. It is six month since we purchase this package from CPI and still do not have the outside camera. I asked CPI a month ago to remove their equipment from my home and was told that they would, but no one contacted us to schedule at time until a month later until we stop making payments. CPI did not complete the installation of the package advertised, I had to removed the equipment from my home per there request and refuse to return all our money. Also see photo attached this garage door remote should have been installed in the ceiling of the garage instead it was installed on the sidewall, because they did not have a ladder tall enough to reach
- James W....
eWire Electric Company
5.0
I purchased the system at Costco - Samsung SDE-5001 with 8 cameras (upgradeable to 16) Each camera requires an Ethernet cable to transport the image back to a central recorder as well as supply power to the camera. The supplied cables were too short to use in our ranch home. Fred supplied new cables to the cameras. After Fred did an excellent job on the physical installation, the setup and operation was easy for me to initialize on phone, iPad as well as our computers. I was impressed with eWire's approach and subsequent installation. Fred stopped over and we reviewed the equipment as well as looked at potential locations for the cameras. He then performed a thorough research on the Samsung product and the installation requirements. When he returned he explained his ideas of locating the central recorder and reviewed a camera location plan showing the coverage at various angles. We review the details with my wife as at that time I spent a lot of time traveling in my job. (I'm now retired and should have written this a few months ago) Fred worked with my wife during the installation and she was very impressed with the attention to detail and how Fred cleaned up after all the installation dust. I would absolutely recommend his services to anyone interested in employing a true professional electrician
- Bob K....
Safe Haven Security, Inc.
5.0
Great! John is the best in the business! Very professional and gets the job done fast. The price is awesome Too!
- Trevor W....
TRIAD SECURITY SYSTEMS INC
2.0
The DVR player stopped working a little over a year after installation. The owner was contacted about the problem and did come by to pick it up to analyze the problem. 4 months have passed and he has not been in contact with us nor responded to our phone calls, repaired or replaced the DVR. Without a functioning DVR our security cameras are useless. We have also had ongoing issues with the quality of 2 cameras that have not been resolved. It is my opinion that Triad Security Systems is not dependable and the workmanship is less than desirable. We have since had our kidnapped, non-functioning DVR player replaced and installed by another security company with whom we are very pleased
- Nancy W....
CPI Security Systems Inc
5.0
I set up an appointment with a CPI representative. He arrived on time and brought some of the equipment to demonstrate. He was friendly and professional. He explained the system, answered my questions, but did not pressure me to purchase at that time.I decided to purchase the CPI system. Installation was done within a few days. the installer was on time and quite competent. He was patient when we were deciding upon locations. He explained the system and answered my questions fully.A "quality control" person arrived later to inspect the installation. There were no problems. He also answered a few additional questions. I have accidentally set off the alarm twice and the monitoring station responded quickly over the two way communication system
- Cecelia L....
CPI Security Systems Inc
5.0
I use CPI Security Systems Inc. They responded very quickly when I had a breach in security. I will continue to use them.
- Gail C....
SimpliSafe Home Security
5.0
Simplsafe is a DIY wireless security system using cellular technology, no phone line required, optional monitoring for a modest monthly fee with no contract term. Great system!!! Easy to install, great support.
- Carol D....
PIEDMONT PROTECTIVE SVC
3.0
Installation and monitoring have been working well and the cost of $870. for the system is competitive. However, their warranty for the system is one year only. There is no customer support after 12 months. I had a false alarm because of system equipment failure after only 13 months and PPS quoted a $70. tech visit fee plus parts. I did some research and found that some local companies provide better customer support
- Mary R....
SimpliSafe Home Security
5.0
They provided me with clear directions, I got it right the first time. It was a "plug and play" product. I didn't have to contact the company once because of the clarity of the directions and simplicity of the system.
- Rich L....
ADT Security Services
3.0
The setup went much longer than expected, and also cost considerably more than advertised. The salesman continuously tried to up-sell me on more and more sensors and features, Once it was set-up, it mostly worked, but had 2 early false alarms due to the sensitivity not being set correctly. In hindsight, installation was so simple for the salesmen that at our new home I've decided to go with a DIY alarm, spent much less money on the initial product, and spend much less per month for monitoring
- Mitchell S....
GuardMe Security
5.0
It has been okay. They charge around $28 per month. They were very thorough and professional. They had a check with me to get a list of information they needed to get and called me several times to get it. My tenant seems happy with the service.
- Charles H....
PROTECTION SYSTEMS INC
5.0
David Howard promptly met with me to help me select a security system that would best meet my needs. Dean did a great job installing the system and went above and beyond to make sure the installation was to my satisfaction. Whenever I call with a question about my system or billing, Phyllis and the rest of the staff are very courteous and helpful. They all seem to go out of their way to make sure you feel comfortable with your security system and their services. Many other home security systems provide you with "free" equipment then lock you into a contract for up to 5 years. With Protection Systems, you purchase your own equipment but are not locked into any contracts. In the end, you pay about the same, but I know Protection Systems provides me more personalized service than the national home security companies
- Kris M....
CPI Security Systems Inc
5.0
I like everything about them and their service. I would rate them very highly on all aspects and I would recommend them highly.
- Terry R....
CPI Security Systems Inc
5.0
I like CPI Security Systems Inc's new equipment and package that they have. They had everything in wireless and it works a lot better. Personally I think as a security monitoring enterprise, majority of the time they don't have to do anything but sit there on the computer, but some of them are in this business to make money, and I think CPI Security Systems Inc were little bit of priced but not terribly though, there are some that are cheaper, there are some which are much more expensive
- Frank W....
SimpliSafe Home Security
5.0
The system was easy to install and looks like it was professionally done, We ordered extra sensors and one arrived defective. Customer service quickly replaced it with a new one. The system is very easy to arm and disarm.
Josh was very prompt to respond to my call to install home security camera and Video door bell. His technician arrived on time and in less than two hours the Security Camera & Video door bell installation was up and running. Josh is very professional and his team is technically competent. I had a great experience working with Josh and would recommend him wholeheartedly.. Thx Alarm Protection Group
I was searching for a cheaper alternative to home security monitoring. My family and I are on a tight budget, and we could not afford the steep charges from Suddenlink and other local home security providers for their systems. The two things causing the services to be so expensive were: (a) the cost of the monthly phone service we would need, since we don't have home phone service, and (b) the cost of the monitoring itself. We would had to pay about $80 a month, or more with these traditional companies! Thankfully I found NextAlarm after some careful googling. They are a fraction of the price of any of their competitors. Their system appeals to me, because it uses the internet rather than a phone line, saving lots of money. Their monitoring itself (done in the traditional way, with real people in a dispatch office) is also substantially cheaper on top of that. I paid $250 for the home security kit and now I only pay $13.50 per month for the monitoring! Its so cheap that the costs are literally offset entirely by the savings to my homeowner's insurance premium. The support staff at NextAlarm are great. They are so patient, and they will help you with anything related to your system. I have called them numerous times with little questions about this or that, and they are always super nice and knowledgable. They even walk you through how to make changes to your security system, step-by-step, when you want to change delay or change the programs. Please make note of the fact that they do not have a local installer to do the installation. The third-party vendor who offers an and quot;Instal cardand quot; will not be able to install your service in East Texas (they will refund your money once they see where you need the installation). Point being, you will need to hire a local handyman to install the home security system for you. As I already mentioned, I used Stephan du Toit -- (www.facebook.com/professionalhandymanservices). He charged my $60. Besides that little hiccup, NextAlarm is amazing. In summary, I love my service. I hope more people in my area sign up with them. It is such a great deal and they're so great
Everything went great. I got the system a few days later and started to install it. All the devices were easy to put up all told it took about 45 minutes to get up and running. During the install I set the alarm off and Getsafe called me right away. I like the way it looks in my home and by that I mean I hardly notice it is there. I like being able to control the system from my phone and being able to check on my house with the camera when I am away
It started with the name Pinnacle. It started going downhill maybe when somebody else bought it. My husband picked them. He had a cold call and then he went with it. I think we had another system at that time.
Camera quality and clarity is what sold us on getting our security system with ADT. They were able to show us a quick demo before we agreed to buying. Appreciated being able to see the products in action before having to commit. Thought that what we paid was fair and competitive.
The service was okay. The install took a little time. I felt that what was advertised, and what I received wasn’t exactly what I ordered. I think I should’ve been given the choice if I wanted that product, or if I wanted something different. They workers were professional, and they worked as long as they could to finish the job. I would recommend them to other
We needed a home security monitor with 7 cameras. When Richard was trying to sell the system, he told us it was an excellent system, once we install it, we won't spend more money to maintain it since the system cost $5000 +. We trusted him and had his company stalled the system. However, after installing the system, it keeps having issues with the cameras, either the cameras went out or the night visions not working. 6 out of 7 cameras were replaced within two years periods and costed us a lot of money. When I talked to Richard, he was trying to tell me it was the surge protector's issue. And he even suggested that we don't have money simply because we try to keep the cost down and we already invested a lot of money, don't want to keep spending money on the cameras. This is our worst investment in our house. Please save your money, don't go with this company
Our neighbor recommended them when we moved here. It has been pretty good. The price is in the mid-range. They are local and they are good to work with. It is a small company and it is just down the street from us. They have a very good dispatch system. I've had kids try to bail out during the middle of the night and the alarm went off and the police were here in a flash. It was a very quick response. For the money, it is piece of mind and they are close by. A lot of my neighbors use them. We will absolutely continue to use them
Very professional from start to finish. We were approached by a sales agent in our neighborhood who reviewed all available options and made appropriate recommendations without any pressuring or "scare tactics". Installation was timely and done with minimal interruption of our time. When first technician was unable to remove our deadbolt to install keypad lock, he immediately called another installer and arranged for him to come the next day to install the new lockset. I really appreciated how each employee we had contact with was in uniform and wore ID and made sure we were an active part of the activation of the new system. I highly recommend the
Install went really well. the tech was very nice. The tech showed me how to use the system and hooked up everything with alarm.com so I can view my family and activity when I am away from home. Greatest thing I ever did!! When I had to talk with a customer service rep she was very nice as well.
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4.7
Security Camera Installation in Winston Salem are rated 4.7 out of 5 based on 4,417 reviews of the 17 featured Winston Salem pros
The Angi rating for Security Camera Installation in Winston Salem is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Security Camera Installation needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.
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What do customers in Winston Salem say about Security Camera Installation?
Arrived and ran check of systems, dealt with internet company several times, adjusted our personal monitors and viewers. At an earlier date installed security system, another date installed our cameras after original problems with NorthState were addressed and supposedly fixed. Carolina Alarm people were all gracious, friendly and professional. Curtis, the installer, was extremely helpful and informative.